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NEW IMAGE MAINTENANCE LLC

Gutter Cleaning, Window Cleaning, Unfinished Carpentry,

About us

Residential & Commercial Cleaning & Maintenance Services

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

All types of handyman services, carpet & upholstery cleaning, oriental rugs, leather & repairs, carpet sales & installation, fire & flood restoration, window cleaning, chandeliers, ceiling fans, skylite cleaning, screen repairs, pressure washing of siding, concrete, decks & fences, wood floor refinishing, marble, stone & tile refinishing &/or cleaning, gutter cleaning, interior & exterior painting & staining, tuckpointing, carpentry, drywall repair & replacment.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Reviews

4.924 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 1-24 of 24 reviews

Janet S.
01/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Cleaned inside and outside of windows. |Chris is very responsive and trustworthy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Robert D.
04/2014
5.0
gutter cleaning
  + -1 more
Excellent job
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Edward H.
07/2012
3.0
gutter cleaning
  + -1 more
I was pleased with the work that he did but I didn't appreciate him jumping from roof to roof and not using a ladder. I also had to supply them with trash bags to haul the stuff away. I called the company to give them this feedback but they never called me back.
Description of Work: Cleaned the gutters and the downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$100

Edward H.
11/2011
5.0
gutter cleaning
  + -1 more
I was very pleased with their service. The two gentlemen who provided the work were real personalable. They were very nice, and were able to get there in two days. They were accomodating to my schedule, as well.
Description of Work: They cleaned out my gutters and downspouts on my two-story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Nikhil T.
08/2011
4.0
gutter cleaning
  + -1 more
2 Storey house with Wood Shakes.
Description of Work: Charged me slightly more than the standard rate because wood shakes roof will not allow him to climb on the roof and I had some dead vines in the gutters . Took the initiative to fix a small issue with gutters (but not without charging me for it). Not happy with the amount of debris I found on my lawn and hedges after the work was done. I would have expected to find only 20% of what actually was on the ground. Wish I had checked while he was still on my property.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Ben T.
07/2011
5.0
gutter cleaning
  + -1 more
One of my gutters was full of water and not draining at all. This gutter was the highest above the ground of all four on my home. The landscaping on the side of the driveway make it dangerous to get a ladder up in reach of the top of the down spout. I felt I couldn't clear the downspout safely with the tools I owned. After deciding to have a professional do this job, a search of AngiesList showed New Image Maintenance close to my location. My call to New Image was returned in about an hour. They were scheduled to do a large job in my area, so were able to come to my house the next day. New Image cleaned all four of my down spouts and gutter sections including removal of all of the debris from the gutter cleaning. The entire job was finished within 24 hours of my call. The charge was $85.00 but with the 10% discount coupon on AngiesList my final bill was $76.50
Description of Work: Cleaned gutters and down spouts so gutters drained properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from NEW IMAGE MAINTENANCE LLC
Thank you for the nice report. Glad you liked our service. Please refer us to neighbors, friends & relatives. Also keep us in mind for window & carpet cleaning and pressure washing. Thanks again. Steve

Michael A.
06/2011
5.0
gutter cleaning
  + -1 more
Fantastic! On a Thursday within 2 hours of submitting a request for quote on Angies list I had a quote from New Image Maintenance. They were the fastest, and after waiting a day found they were also the cheapest. I accepted the quote on Friday and they had guys out on Saturday. So within 48 hours the job was done. Fast, courteous, cleaned up, can't ask for more! A+ Guys!
Description of Work: Needed Gutters Cleaned on my two story house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from NEW IMAGE MAINTENANCE LLC
Thank you. Glad you are satisfied with our work and company. Please refer us to neighbors, friends & relatives. Thanks again. Steve

JOHN T.
06/2011
5.0
gutter cleaning
  + -1 more
Everything went very well.
Description of Work: Talked to Steve the owner, was very accomadating and was easy to work with. Came out the next day and clean my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from NEW IMAGE MAINTENANCE LLC
Thank you. I'm glad you liked our service. Please tell neighbors, friends & relatives about us. We also do window cleaning, carpet/uphol cleaning, pressure washing of siding--decks--contrete, etc... Looking forward to being of service to you in the future. Thanks again. Steve

TERESA B.
06/2011
5.0
gutter cleaning
  + -1 more
Excellent experience from beginning to end. Steve called back within an hour of my inquiry and said he could have someone out here the same day in late afternoon. It was indeed late afternoon and the guys looked tired, but they did a fantastic job of cleaning my gutters and clearing the drains. Chris even found a problem with the assembly of one of the drains that he offered to come back and fix. I was so impressed with this young man going out of his way to offer to do MORE work. I would totally recommend New Image and will certainly call them again next time.
Description of Work: Cleaned the gutters of my two story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from NEW IMAGE MAINTENANCE LLC
Thank you for the nice comments. Please tell neighbors, friends & relatives about us....word of mouth is how I built the business. Thanks again!! Steve

Robert D.
05/2011
5.0
gutter cleaning, window cleaning
  + 0 more
Great job. Rained on Thursday, cleaned gutter. Came back the next day and washed all of the exterior windows.
Description of Work: Cleaned Gutters on two story home, cleaned exterior windows (i.e. did the hi-wire act I was not ready to do)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from NEW IMAGE MAINTENANCE LLC
Thank you for your nice review. I'm glad you were happy with our sevice. Please refer us to neighbors and freinds/relatives. Thanks again!

Chris B.
11/2010
5.0
gutter cleaning, window cleaning
  + 0 more
Steve responed quickly to my call, provided a fair quote and his team completed he job when promised. They were professional, efficient and responsive. They exceeded my expectations and I will certainly use them again in the future.
Description of Work: The New Image team cleaned all our windows inside and out and cleaned our gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from NEW IMAGE MAINTENANCE LLC
Thank you for the nice comments. Any referals would be great! :)

Andrew G.
11/2010
5.0
gutter cleaning
  + -1 more
They responded to my inquiry right away and were very easy to work with. They showed up quickly and did a great job. I had no problems at all. Their price was good but I don't know what the prices for gutter jobs are and I didn't have any reference.
Description of Work: I used New Image Maintenance Company probably in May, to clean the gutters in the house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from NEW IMAGE MAINTENANCE LLC
Thank you for the nice review. Glad you are happy with our sevice. We get a lot of word of mouth referals.....any from you would be great. Thanks again. Steven Stagg

Kristine H.
11/2010
5.0
gutter cleaning, contractors
  + 0 more
Steve was prompt in calling me back - I gave him the address of the house ( my mother's house ) and described the rotting corner of the eaves- also told him the gutters were just packed full and needed cleaning. He went and looked things over, and called me with his estimate which I OK'd. ( $420 for the roof eave repair, painted to match the existing, and $100 for the gutter cleaning ) I gave him the go-ahead and was not able to inspect til the week after. He did an excellent job on the corner repair- If I hadn't known, I would never ever guess a repair had been made! Seams/joins on the wood almost invisible, and paint perfectly blended with the rest of the roof eaves! VERY HAPPY with his repair! And the gutters were cleaned, no trace of litter or leaf gunk was left! REALLY clean. ( The last guy splattered the windows with gunk.....) Not Steve! -- GREAT JOB! - HIGHLY RECOMMEND STEVE. Thank you- I'll be asking you for another gutter cleaning soon.
Description of Work: Cleaned gutters Repaired rotted corner of eaves-painted to match existing eaves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Response from NEW IMAGE MAINTENANCE LLC
Thank you so much for the great review. I'm glad you are happy with the work. We always do our best and strive for perfection. I demand this with my employees and have done so for 23 yrs now. When you have good employees and pay and treat them well, they stay with you. That's why several of them have been with me for more than 15 yrs now. My prices may be a little higher then competitors, but the quality is always A+. Thanks again and looking forward to your call. Also, any referals would be great! Steve

Elaine S.
10/2010
5.0
gutter cleaning
  + -1 more
John Sage
Description of Work: I left message received phone call back, price agrred on Friday afternoon, I went away for weekend and returned Sunday afternoon to clean gutters. Leaves were bagged as promised. Very easy to do business and satisfied customer who will conitnue to work with them. I wish all tradesman were this easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from NEW IMAGE MAINTENANCE LLC
Thank you for the nice review. I'm glad you are happy with our service. please refer us to any friends and neighbors. Looking forward to being of service to you in the future. Check out our other services to see if we can be of service to you in other areas. Thank You!! Steve

HARRY R.
07/2010
5.0
gutter cleaning
  + -1 more
Excellent job. They arrived on time. Cleaned the gutters (single story) and thoroughly cleaned all debris
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NEW IMAGE MAINTENANCE LLC
Thank you for the nice report and comments. I'm glad you are happy with your service. Please view the other services we provide to see if we can be of service to you in any other way. Also if you could refer us to anyone else....that would be great. Thanks again, Steve

Mark M.
07/2010
5.0
gutter cleaning
  + -1 more
Everything was very good. They were efficient, on-time, and charged what the estimate was.
Description of Work: New Image Maintenance did a full gutter cleaning of the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from NEW IMAGE MAINTENANCE LLC
Thank you for your nice comments. I'm glad you were happy with our service. Please keep us in mind for the other services we provide....check it out on this site. Also if you could refer us to anyone else, I'd really appreciate it. Thanks again, Steve (owner)

Mary S.
06/2010
5.0
gutter cleaning
  + -1 more
Very well. I left a message for Steve about 12:15. He called back 2 hours later & provided an estimate. I agreed to the price & the gutters were cleaned the same day. I am very satisfied with the work & will use this company again. Service was friendly & professional. I would also recommend to a friend.
Description of Work: Cleaned all gutters on 2 story colonial & bagged debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from NEW IMAGE MAINTENANCE LLC
Thank you for your response. I am happy you were satisfied with our work. Any friends or neighbors you could recommend to us would be greatly appreciated. Word of mouth and Angie's List is our best source of advertising. Keep us in mind for the other services we provide.....check our list of services on this web site. Thank You again!! Steve

L. O.
02/2010
5.0
gutter cleaning
  + -1 more
They did what they said that they were going to do. They cleaned out the gutters and everything was fine.
Description of Work: They cleaned the gutters for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from NEW IMAGE MAINTENANCE LLC
Thank you for your report. I'm glad you were satisfied with our work. We always strive to do the best work we can and retain our customers for repeat business. Word of mouth and Angie's List is our best advertising ever. Looking forward to being of service to you in the future for gutter cleaning and any other service we provide that you may need. Thanks again. Steven Stagg (owner)

WALLACE G.
10/2008
5.0
gutter cleaning
  + -1 more
I wish all service companies where this good. I would recommend this company to anyone.
Description of Work: Cleaned our gutters-they were on time, very professional and cleaned up after they finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from NEW IMAGE MAINTENANCE LLC
THANK YOU FOR THE NICE COMMENTS. IT MAKES ME HAPPY AND PROUD TO HEAR CUSTOMERS SAY THINGS AS YOU HAVE. AFTER 21 YEARS IN BUSINESS, I TAKE PRIDE IN THE QUALITY WE HAVE ALWAYS PROVIDED TO OUR LOYAL CUSTOMERS. MOST OF MY EMPLOYEES HAVE BEEN WITH ME FOR MANY YEARS AND UNDERSTAND THAT QUALITY WORK PROVIDES REPEAT BUSINESS... THUS, JOB SECURITY AND GOOD PAY RATES AND BENEFITS. I ONLY RETAIN EMPLOYEES WHO TAKE PRIDE IN THEIR WORK. THANK YOU AGAIN AND HAVE A VERY HAPPY & HEALTHY 2009. STEVEN STAGG (OWNER)

Alyssa H.
09/2008
5.0
gutter cleaning
  + -1 more
Responded quickly to my phone message and came out the next day. Did a very nice job and even took the bag of leaves with them since it wasn't full.
Description of Work: Cleaned gutters including underneath the screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from NEW IMAGE MAINTENANCE LLC
THANK YOU FOR THE NICE COMMENTS. I ALWAYS DEMAND THE HIGHEST QUALITY OF WORK FROM MY EMPLOYEES... IN ALL THE SERVICES WE DO. PLEASE CONSIDER US FOR ANY OF THE OTHER SERVICES WE PERFORM. ALSO, PLEASE REFER US TO FRIENDS, NEIGHBORS AND RELATIVES. THANKS AGAIN, STEVEN STAGG (OWNER)

Leslie L.
07/2008
5.0
gutter cleaning
  + -1 more
Steven called back promptly and came out the next day to do the work. He provided the bags and set them by the garage for us to put out for the next pick-up. It was refreshing not to have to rake the muck out of the flower beds.
Description of Work: Cleaned gutters on 2-story house (upper and lower levels) and on detached garage, bagged all debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from NEW IMAGE MAINTENANCE LLC
THANK YOU FOR THE KIND COMMENTS. WE ALWAYS DO A NEAT & FRIENDLY JOB ON ANY OF OUR SERVICES. PLEASE KEEP US IN MIND FOR THE OTHER TASKS WE PERFORM. ALSO ANY REFERRALS WOULD BE GREATLY APPRECIATED. THANKS, STEVEN STAGG (OWNER)

PATRICIA B.
10/2007
5.0
gutter cleaning
  + -1 more
Due to the fact that the style of my house is so tall and steep, it would me extremely hard for me to clean out my own gutters. Every fall and spring, I look forward to this father and son owned company stopping by and do a very thorough, careful job. I always receive such good cleaning service. I know that they have a variety of other services available but so far, I have only used them for my gutters.
Description of Work: I have a large two story colonial home and I have my gutters cleaned twice a year. It took them one and a half hours to complete the cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from NEW IMAGE MAINTENANCE LLC
THANK YOU FOR THE WONDERFUL COMMENTS ON OUR GUTTER CLEANING SERVICE. I'M GLAD YOU ARE SATISFIED WITH OUR SERVICE AND LOOK FORWARD TO PROVIDING YOU WITH ANY OTHER SERVICES WE DO. THANKS AGAIN, AND ANY REFERRALS WOULD BE GREATLY APPRECIATED. :)

VERNADINE M.
11/2005
5.0
gutter cleaning
  + -1 more
CLEANED OUT BY HAND. WERE NEAT AND POLITE. OTHER COMPANIES MAKE A MESS, THEY PUT LEAVES IN A BAG, AND SEEMED EFFICIENT AND NICE.
Description of Work: CLEANED GUTTERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NEW IMAGE MAINTENANCE LLC
WOW!! I WASN'T EVEN AWARE I HAD A REPORT RATING UNTIL NOW--9/8/07--22 MONTHS LATER. THANKS FOR THE NICE COMMENTS. I ALWAYS MAKE SURE MY EMPLOYEES ARE NEAT AND POLITE AND DO QUALITY WORK, THAT'S HOW I MADE IT TO MY 20TH YEAR IN BUSINESS. WORD OF MOUTH AND REFERRALS IS THE LIFE BLOOD OF MY BUSINESS. I HAVE NOT ADVERTISED FOR OVER 3 YEARS NOW, HAVE THOUSANDS OF REPEAT CUSTOMERS IN ALL THE SERVICES WE PROVIDE. KEEPING THE BUSINESS SMALL, ONLY 6 EMPLOYEES, ALLOWS ME TO CONTROL THE EFFICIENT WORK AND OFFER TOP QUALITY AT REASONABLE RATES. ONE CAN FIND CHEAPER RATES THEN MINE, BUT IF YOU WANT GREAT QUALITY---YOU HAVE TO PAY A LITTLE MORE TO GET IT---IT TAKES LONGER TO PROVIDE TOP QUALITY. I TAKE PRIDE IN OUR LONG ESTABLISHED RELATIONS WITH SO MANY CUSTOMERS. THANK YOU!! STEVE STAGG, OWNER

Bruce S.
12/2003
5.0
gutter cleaning
  + -1 more
VERY PROMPT AND NEAT.
Description of Work: CLEANED GUTTERS, ALSO DOES WINDOWS, PAINTING, WOOD FLOOR REFINISHING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from NEW IMAGE MAINTENANCE LLC
DID NOT KNOW I HAD THIS RATING---FROM 2003. THANK YOU!! WE ALWAYS STRIVE FOR TOP QUALITY AT REASONABLE RATES. I TRAIN AND MANAGE MY EMPLOYEES TO ALWAYS DO THE WORK TO MY HIGH STANDARDS. THANK YOU! STEVE STAGG, OWNER

    Contact information

    1534 Plymouth Cir., Carpentersville, IL 60110

    newimagemaintenance.net

    Service hours

    Sunday:
    9:00 AM - 4:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Gutter Cleaning,
    Window Cleaning,
    Unfinished Carpentry,
    Dryer Vent Cleaning,
    Roof Cleaning,
    Floor Cleaning and Waxing,
    Doors,
    Cabinet Refacing and Refinishing,
    Interior Painting,
    Exterior Painting,
    Kitchen and Bath Remodeling,
    Ceiling Fans

    FAQ

    NEW IMAGE MAINTENANCE LLC is currently rated 4.9 overall out of 5.

    Sunday: 9:00 AM - 4:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 4:00 PM

    NEW IMAGE MAINTENANCE LLC accepts the following forms of payment: Check,Financing Available
    Yes, NEW IMAGE MAINTENANCE LLC offers free project estimates.
    No, NEW IMAGE MAINTENANCE LLC does not offer eco-friendly accreditations.
    No, NEW IMAGE MAINTENANCE LLC does not offer a senior discount.
    Yes, NEW IMAGE MAINTENANCE LLC offers emergency services.
    Yes, NEW IMAGE MAINTENANCE LLC offers warranties.
    NEW IMAGE MAINTENANCE LLC offers the following services: All types of handyman services, carpet & upholstery cleaning, oriental rugs, leather & repairs, carpet sales & installation, fire & flood restoration, window cleaning, chandeliers, ceiling fans, skylite cleaning, screen repairs, pressure washing of siding, concrete, decks & fences, wood floor refinishing, marble, stone & tile refinishing &/or cleaning, gutter cleaning, interior & exterior painting & staining, tuckpointing, carpentry, drywall repair & replacment.

    Contact information

    1534 Plymouth Cir., Carpentersville, IL 60110

    newimagemaintenance.net

    Service hours

    Sunday:
    9:00 AM - 4:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM