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PuroClean Property Restoration

Biohazard Remediation, Mold Testing & Remediation, Water & Smoke Damage

About us

PuroClean, a leader in property emergency services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage. Each of our independently owned franchises pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Water Damage Mitigation, Fire Damage Restoration, Mold Remediation, Biohazard Cleanup

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-8 of 8 reviews

Maria B.
10/2016
5.0
Soooo much better than I would have expected. Our tech, Rojo, did a great job helping me understand how event happened, as well as other helpful tips to properly maintain our house (we are from Texas and didn't have a basement, so wasn't experienced in what to do). Great professionalism coupled with compassion.
Description of Work: basement flooding

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Orysia B.
04/2015
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PuroClean Property Restoration
We were very happy and honored to have been able to take care of you. Thank you very much for the kind words.

Rita F.
03/2015
5.0
Jesse Partida was awesome! He evaluated the area, explained to me and contacted my insurance to make sure they also understood what work needed to be done. Work started on 3/16/15 and was completed 3/18/15. Jesse stopped by to check on progress, as well as, answer any questions I may have. Very personable. Got the job done quickly, too! Highly recommend! (Note: Services are paid directly by my insurance; therefore, I do not know the cost of service.)
Description of Work: Sump pump failed and flooded most of basement floor. Removed carpet, removed wet wall sections, dried area with industrial fans, dehumidified and sanitized.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PuroClean Property Restoration
Thank you very much for the kind words and for choosing PuroClean Property Restoration.

SAJITH M.
02/2015
5.0
unknown
Description of Work: It was for a water damage restoration in my Chicago condo through Allstate Insurance. Proclean was very professional and also went above and beyond to address my requests especially considering my travel.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from PuroClean Property Restoration
[name removed] - Thank you very much for the kind words. It was our pleasure to serve you.

John B.
02/2015
5.0
This water damage was discovered early in the morning (around 5am) and, once we contacted Puroclean, they arrived almost immediately to help! Puroclean explained to us in detail the extent of our damage, communicated with us throughout the process (what was being done and WHY), and cleaned up extremely well before leaving. The representatives with which we worked at Puroclean were very prompt, professional & respectful and I would gladly work with them again and recommend them to anyone needing these types of services!
Description of Work: We had water damage that affected the basement of our home. Puroclean came out (almost immediately) and did the work necessary to clean, dry & disinfect the entire living space of our finished basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from PuroClean Property Restoration
Thank you very much. It was our pleasure to serve you.

BARRY F.
01/2015
5.0
He has done work for me and many of my clients. The basement was spotless after they cleaned up. He is very professional. The thing that stands out the most is that he is a small businessman and he cares. It took about a week to clean up the fire mess. I do recommend him to my customers.
Description of Work: He and his crew cleaned up our basement after a fire.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from PuroClean Property Restoration
Thank you very much for your kind words. It was our pleaseure to serve you.

Ann G.
10/2014
5.0
Steve arrived within an hour of our call to inspect the area in question. He was very professional and explained what we were seeing and how to treat the problem. He seemed knowledgable, honest and very interested in assisting us with our problem. It turns out our issue wold not require major remediation and was something that we could remedy on our own. He even took the time to explain who to address the issue and where to get the materials.
Description of Work: Puroclean came out to inspect and determine if remediation was required for mold in attic

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PuroClean Property Restoration
Thank you.

Tony D.
12/2011
4.0
They did a pretty good job. The owner of the company was a nice guy. He came back when I had a problem, and he appeased the situation.
Description of Work: They did some mold clean up for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

    Contact information

    205 Kehoe Blvd. Unit #2, Carol Stream, IL 60188

    http://www.purocleannow.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Biohazard Remediation,
    Mold Testing & Remediation,
    Water & Smoke Damage

    FAQ

    PuroClean Property Restoration is currently rated 4.9 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    PuroClean Property Restoration accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, PuroClean Property Restoration offers free project estimates.
    Yes, PuroClean Property Restoration offers eco-friendly accreditations.
    No, PuroClean Property Restoration does not offer a senior discount.
    Yes, PuroClean Property Restoration offers emergency services.
    No, PuroClean Property Restoration does not offer warranties.
    PuroClean Property Restoration offers the following services: Water Damage Mitigation, Fire Damage Restoration, Mold Remediation, Biohazard Cleanup
    Ask for details.

    Contact information

    205 Kehoe Blvd. Unit #2, Carol Stream, IL 60188

    http://www.purocleannow.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM