I LEFT A MSG FOR HIM ON 6/13/05. NO RESPONSE. I CALLED AGAIN ON 6/17/05 AND REACHED FRANK DIRECTLY. HE TOLD ME THAT A ''GIRL'' WAS SUPPOSED TO HAVE SENT ME THE BID ALREADY AND THAT IT WOULD ONLY BE FOR THE TILE WORK, NOT THE ENTIRE MASTER BATHROOM REMODEL. HE DIDN'T BOTHER TO EXPLAIN WHY THE CHANGE. I HADN'T RECEIVED ANY SUCH BID. SO I ASKED HIM IF HE WOULD PLEASE PROVIDE IT LATER THAT SAME DAY. HE AGREED TO DO SO. IT'S NOW 6/20/05 AND I HAVE YET TO RECEIVE THE BID.
Description of Work: I WAS GIVEN FRANK'S NAME AND PHONE NUMBER THROUGH AN ACQUAINTANCE. DURING THE INITIAL PHONE CALL, I CONFIRMED WITH FRANK THAT HE DOES MORE THAN JUST TILE. HE DOES DO WHOLE BATHROOM REMODELS. FOR THAT REASON ONLY DID I ARRANGE FOR HIM TO COME OUT TO OUR HOUSE ON 5/11/05 AND SHOW HIM THE MASTER BATHROOM AND HOW WE WANT IT REMODELED. WHEN HE WAS LEAVING, AFTER HAVING SPENT QUITE A BIT OF TIME AT OUR HOUSE, HE SAID HE'D HAVE A BID TO US IN A FEW DAYS.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
3.0
PAM P.
02/2005
3.0
ceramic tile
+ -1 more
THEY WERE THE LEAST EXPENSIVE BID RECEIVED AND COULD COMPLETE JOB THE SOONEST. THE ONLY PROBLEM WITH THE WORK WAS THAT A PORTION DIDN'T DRY AND HAD TO BE REGROUTED 2 TIMES. THIS WAS DONE AT NO CHARGE. ALSO HAD SOME SCRATCHES LEFT ON THE TUB.
Description of Work: REMOVED GROUT IN SHOWER, REGROUTED AND CAULKED.
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Service Categories
Kitchen and Bath Remodeling,
Ceramic Tile
FAQ
GROUT OF AMERICA is currently rated 2.8 overall out of 5.
No, GROUT OF AMERICA does not offer free project estimates.
No, GROUT OF AMERICA does not offer eco-friendly accreditations.
No, GROUT OF AMERICA does not offer a senior discount.
No, GROUT OF AMERICA does not offer emergency services.
No, GROUT OF AMERICA does not offer warranties.
GROUT OF AMERICA offers the following services: CERAMIC TILE