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Gray's Mechanical

Heating and Air Conditioning

About us

Gray's Mechanical, Inc. is a family owned & operated company.We take great pride in our work and think the best advertisement is word of mouth. We will take the time to insure that you are informed, comfortable and most of all completely satisfied. Customer Satisfaction is our number one goal. Unlike other companies, you won’t have to deal with pushy sales tactics. We will inform you of any problems and provide you with multiple solutions to fit your budget. We offer maintenance programs, customer friendly pricing, excellent customer service, special financing and overall, a wonderful experience. We except credit card payments through Square. Visa, MasterCard, American Express, Discover, JCB, or UnionPay Choose Gray's Mechanical, a company that truly cares about you.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Furnace repair, Furnace installation, Air Conditioning repair, Air Conditioning installation, HVAC Contractor, Heating and Air Conditioning Maintenance and Service, Clean and Check,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Kristen H.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
My AC stopped working on one of the hottest days of the year. I called grays and they sent someone out in no time at all. My unit was fixed and back up and running shortly after. I recommend using Gray’s mechanical for your heating and AC needs.
Description of Work: AC Repair. One of the parts needed to be replaced. The mechanic had the part on hand and was able to change it out to get my unit back up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Joseph Z.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It went perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Leanne C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very fast response time. Very friendly, and easy to talk to. He was concerned with an issue of us not having a filter rack installed. (An issue that other companies never mentioned for eight years of clean and checks.) It took them a few days to find the part, but they did find it and did the install. That installation seemed a little high priced for how quickly the service took, but at least we have the proper rack now. There was also an issue that showed up later that evening. We noticed water on the filter. We called immediately, and he came back as soon as he could that evening, free of charge. He was able to take apart some of our furnace so we could see that the leak was coming from the A/C coils. So now we are looking to replace our 25 year old A/C unit next spring. I really didn't pay much attention to the cleanliness of the furnace until a day or two later. It seemed rather dirty on the outside. I'm hoping that this just happened when he took the furnace apart, and wasn't a reflection on the original cleaning.
Description of Work: Furnace clean and check, with a follow-up call later.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JANET F.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced the furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Gray's Mechanical
Thank you [Member Name Removed] for taking the time to review our service and share you experience. We appreciate it very much. Thank you for choosing us.

Lauren S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
My air when out on one of the hottest days of the summer. I contacted Gray's Mechanical and they came out at 7:30 at night to inspect the unit. They found there was a leak. Instead of fixing an old unit we made plans to order a new unit. They came back the next day and installed the new air conditioner. They were very prompt and friendly. I will continue to use their services in the future.
Description of Work: They replaced my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Gray's Mechanical
Thank you so much for your business [removed member name]. We were happy to help. Thanks for taking the time to write a review and share your experience.

    Contact information

    592 Stuart Dr., Carol Stream, IL 60188

    www.graysmechanical.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Gray's Mechanical is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Gray's Mechanical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Gray's Mechanical offers free project estimates.
    No, Gray's Mechanical does not offer eco-friendly accreditations.
    No, Gray's Mechanical does not offer a senior discount.
    Yes, Gray's Mechanical offers emergency services.
    Yes, Gray's Mechanical offers warranties.
    Gray's Mechanical offers the following services: Furnace repair, Furnace installation, Air Conditioning repair, Air Conditioning installation, HVAC Contractor, Heating and Air Conditioning Maintenance and Service, Clean and Check,

    Contact information

    592 Stuart Dr., Carol Stream, IL 60188

    www.graysmechanical.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM