Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

DP Tech Group

5.0(
2
)

Computer Repair

About us

We have been in business since 2003. We are a Microsoft Gold Certified Partner, only 1% of all computer support companies achieve this level. We have met all the strict requirements from Microsoft in order to become a Gold Partner. Gold Partnership requires you have enough certified professionals on staff along with provide references for work you have done with your clients. The clients must give you a positive reference in order for it to count towards the requirements. We are a small business and have 10 employee. We do not use subcontractors in 99% of the cases. All work is done by staff on site. We are an insured company. We have flat rate charges for most services we provide and offer services billed at an hourly rate. For business clients we also offer Retainer packs at discounted rates. We charge $60 for our diagnostics service to pin point the problem with your system. We will subtract the $60 from the solution we recommend for you. This will make the diagnostics fee free since it will be subtracted from all other labor required to fix the problem. The labor for diagnostics is not subracted from any hardware that may need to be purchased. We are a company made up of all techs. The owners of the company have over 14 years of experience within the IT industry. If you have tried getting your computer repaired from a geek or nerd, I would recommend having it repaired by an experienced professional and you will see the difference.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Computer training, internet, hardware repair, installation & upgrading, virus, spy ware removal, wireless network setups, all server & network.

Services we don't offer

We pretty much do all desktops, laptops. And work with all server technologies from Microsoft. Anything and Everything Microsoft is what we offer.

Amenities

Emergency Services
Yes

Reviews

5.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-2 of 2 reviews
MARIE W.
12/2012
5.0
computer repair
  + -1 more
It went very well.
Description of Work: I had dropped my computer and damaged the screen. DP Tech Group gave me an estimate and explained the work. They ordered the screen and installed it in less than a week.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Donald R.
05/2011
5.0
computer repair
  + -1 more
I have no complaints. I have been to them three times. My computer crashed on a Sunday afternoon and I took it in and they fixed it in two hours. I work a lot on my computer and I use it for my business and it crashed and I couldn't get into it. I picked it up and took it there and in two hours they had it working for me.
Description of Work: I used the service of DP Tech Group for computer repair about two months ago. They fixed and formatted our laptop, installed some software for me and upgraded it.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200

    Contact information

    722 W Army Trail Rd, Carol Stream, IL 60188

    www.dptechgroup.com

    Service hours

    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 8:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair

    FAQ

    DP Tech Group is currently rated 5 overall out of 5.

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 10:00 AM - 8:00 PM

    No, DP Tech Group does not offer free project estimates.
    No, DP Tech Group does not offer eco-friendly accreditations.
    No, DP Tech Group does not offer a senior discount.
    Yes, DP Tech Group offers emergency services.
    No, DP Tech Group does not offer warranties.
    DP Tech Group offers the following services: Computer training, internet, hardware repair, installation & upgrading, virus, spy ware removal, wireless network setups, all server & network.
    We pretty much do all desktops, laptops. And work with all server technologies from Microsoft. Anything and Everything Microsoft is what we offer.

    Contact information

    722 W Army Trail Rd, Carol Stream, IL 60188

    www.dptechgroup.com

    Service hours

    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 8:00 PM