A-1 Safety Chimney Service, Inc.

Chimney Repair, Chimney Sweep, Fireplaces,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

A-1 Safety Chimney Service, Inc. is a family owned and operated company that has been in business since 1989. We pride our selves on great service at a fair price. At A-1 all of our technicians are certified with the Chimney Safety Institute of America, and we are fully bonded and insured. We are accredited members of the Better Business Bureau, members of the National Chimney Sweep Guild, we hold the best of Lombard award for 2012, 2013&2014 and the best of Glen Ellyn award for 2012 .

Business highlights

36 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Fireplace, Furnace Flue, Dryer Vent Sweeps Stainless Steel Chimney Caps and Liners, Animal Removal, Masonry Repairs, Damper Repair or Replacement Gas Log and Contemporary Glass Fireplace Decor Brick repair, Brick Replacement, Tuck pointing etc

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.61,168 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1126-1150 of 1168 reviews

Patricia H.
10/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: They were professional and polite. They told me that the inside of my chimney was glazed and needed special processing which cost nearly 4 times the price of the Angie's deal. Since I had heard this from another company last year, I decided to go along with it. The other company estimated a much higher price for the service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

M I.
10/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: They did what was promised and it went very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Brian N.
10/2014
3.0
chimney sweep, chimney caps, chimney repair
  + 1 more
unknown
Description of Work: They came out vacuumed the fireplace & inspected the vents/caps. |Inspection revealed small hairline crack on cap. A-1 suggested $1250.00 |re-cap treatment & new custom vents. These suggestions seem excessive as current vents have been working the 55 years of the homes existence. |Felt like these guys do the "big deal" to get into homes only to "find" work that should be performed. Very leery of the snap fix & big deals AL is pumping, buyer beware.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Response from A-1 Safety Chimney Service, Inc.
Thank you for your review. We our sorry if you feel that we used the big deal to get in your home to see what was wrong. This is not the case at all, we gave the exact services that you bought. The big deal was for a $99.00 Fireplace cleaning & inspection, and we did just that. During the inspection it was found that you needed a crown coat & three stainless steel caps. By no means did we pressure you to buy them. We even offered a discount which brought the price down $150.00. We are very sorry that you felt that way.

Christine M.
10/2014
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Repaired and cleaned old chimney. Work done cheerfully,efficiently, and neatly. All work explained and guaranteed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Susan B.
09/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: A-1 actually listened to our concerns and needs; they were thorough in their examinations and suggested additional work at a reasonable cost that we agreed was a good idea. They completed the original and add-on work. We need to wait until spring to see if it accomplished what we set out to do, but at this moment, we're pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dan P.
09/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: I purchased a deal for $99 Chimney Sweep and Safety Inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A-1 Safety Chimney Service, Inc.
Thank you for the kind review!

Elizabeth S.
09/2014
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim C.
08/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: A-1 cleaned and inspected two chimney's for me. They techs were very knowledgeable and professional. Took pictures to show us the necessary items. They did leave us with an estimate for an additional $1k worth of work. I looked online and noticed that some of the items had a pretty hefty mark up on them. Overall, I think the service was great and I may have some of the items fixed, but will shop around on price a bit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

tina A.
08/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: A whole new chimney. It looks great. The men where friendly and worked hard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sameh G.
08/2014
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Veronica W.
07/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: Very honest and trust worthy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geri D.
07/2014
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Krista A.
07/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: I purchased a Big Deal from this company for: $99 Chimney Sweep and Safety Inspection. That turned out fine. Two technicians came out for the chimney sweep and inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jackie T.
06/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A-1 Safety Chimney Service, Inc.
Thank you so much for the kind review!!!

Peter S.
06/2014
4.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from A-1 Safety Chimney Service, Inc.
Thank you for taking the time out of your busy day to write a review!

Pascal N.
06/2014
4.0
chimney sweep, chimney repair
  + 0 more
Went as well as expected
Description of Work: Swept Chimney

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$98

Response from A-1 Safety Chimney Service, Inc.
Thank you for the review!

shawn M.
06/2014
5.0
chimney repair
  + -1 more
They were great.
Description of Work: Sweep cleaned our chimney. They were really fast, efficient, and very clean. They also inspected for potential issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A-1 Safety Chimney Service, Inc.
Thank you so much for the kind review!

Howard K.
06/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: Chimney inspection. Prompt, professional,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard G.
06/2014
2.0
chimney sweep
  + -1 more
See above
Description of Work: I bought the big deal on Angies list. Guy was supposed to clean out fireplace and sweep chimney. The serviceman did minimal vacuuming of fireplace area. He said that he couldnt get the cap off the chimney to sweep it. Amazingly he is able to get the cap off but it would cost a couple hundred extra dollars. He also said I needed 2500 dollars worth of work to purge my chimney. I feel like I spent $99 to have someone come to my house to give me a $2500 estimate for work I didn't need. To top it off they give me the pressure sale saying I can save 20% by agreeing today to Get the work done. I would not recommend this company or any big deal. I have bought 2 and had a similar experience with both. I don't need to spend money to have someone try to sell me stuff.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
punctuality
5.0

$99

Response from A-1 Safety Chimney Service, Inc.
I am very sorry to see that you were not satisfied with our work. If you feel that the cleaning was not done properly we would be more than happy to send a techninian out to re-do the cleaning at no charge. As far as the selling part, we do an inspection and do recommend any repairs that may be needed which do come with a price. We srtive to make all of our customers happy and would like to make your experience with our company better. Jenelle Haar

Thomas J.
06/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: A very professional and thorough job. Would recommend them. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott H.
05/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: They did everything promised to on the big deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Beth M.
05/2014
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Aaron A.
05/2014
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: They performed a chimney cleaning and inspection. We knew we had issues but had no idea how serious the issues were. The worker did a thorough job and fully explained the existing problems, what needed to be done to resolve the issues, and what the cost wold be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joshua T.
05/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: Two men did an excellent job of cleaning the chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marjorie B.
05/2014
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from A-1 Safety Chimney Service, Inc.
Thank you for the kind review!

Contact information

350 Randy Rd. Suite 4, Carol Stream, IL 60188

https://a1safetychimney.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 3:00 PM


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Fireplaces,
Chimney Caps,
Masonry,
Dryer Vent Cleaning,
Gas Logs

FAQ

A-1 Safety Chimney Service, Inc. is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: 10:00 AM - 3:00 PM

A-1 Safety Chimney Service, Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, A-1 Safety Chimney Service, Inc. does not offer free project estimates.
Yes, A-1 Safety Chimney Service, Inc. offers eco-friendly accreditations.
No, A-1 Safety Chimney Service, Inc. does not offer a senior discount.
Yes, A-1 Safety Chimney Service, Inc. offers emergency services.
Yes, A-1 Safety Chimney Service, Inc. offers warranties.
A-1 Safety Chimney Service, Inc. offers the following services: Fireplace, Furnace Flue, Dryer Vent Sweeps Stainless Steel Chimney Caps and Liners, Animal Removal, Masonry Repairs, Damper Repair or Replacement Gas Log and Contemporary Glass Fireplace Decor Brick repair, Brick Replacement, Tuck pointing etc
Ask for details

Contact information

350 Randy Rd. Suite 4, Carol Stream, IL 60188

https://a1safetychimney.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 3:00 PM