Working with Sound Decisions was great. Pricing was also excellent. The advice that Jeff gave me was very personalized, and I could tell he knew a lot about vehicle installations based on the questions he was asking. He was able to determine my technical skill and give me precise detail on what to do. The wire harness for my GM vehicle is normally quite expensive. Jeff was able to get the harness and door chime for about 80% less than most other shops and on-line retailers. When I explained that I was not interested in any navigation or video capability, Jeff didn't try to up-sell me on something I didn't need. He gave me straight up advice and recommendations. I also explained that I had some after market speakers, but the quality was not outstanding but better than the standard GM equipment. Instead of trying to sell me a new set of speakers, he actually recommended that I hold off and see how the new deck sounds first. The deck install went off without a hitch, maybe 20 minutes since all of the wiring was all set to go. The mounting kit was an exact fit, no guess work involved. Finally, a car audio shop that just 'gets it.' No unnecessary up-selling, no baloney, great technical advice and honesty. Businesses in the Northern part of the state can definitely learn from the way Sound Decisions conducts their transactions. I'm going back to Jeff to get some new speakers, to get the audio in top shape for my long rides.
Description of Work: I walked in to get some information on getting a better quality audio system for my Chevrolet Silverado pick-up truck. Jeff reviewed my needs and made recommendations on how to proceed. Since I commute back and forth between the Chicago Suburbs and Carbondale, I couldn't leave my vehicle with Sound Decisions. Jeff asked how familiar I was technically and if I would be comfortable taking the dash panel off to get at the stereo. I was familiar with the process having installed some other audio equipment within the dashboard. Jeff suggested that he could do all of the wire harness work including the door chime option, and send everything to me almost ready to go. He would then ship everything to me via UPS. I thought that was an excellent idea, and we proceeded with a sale. Packaging was fast, and rock solid. UPS' typical 'gentle' handling did no damage to any of the contents.
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Service Categories
Auto Radio Service,
Home Security Systems,
Stereo and Home Theater Systems
FAQ
Sound Decisions is currently rated 5 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sound Decisions accepts the following forms of payment: MasterCard,Visa
No, Sound Decisions does not offer free project estimates.
No, Sound Decisions does not offer eco-friendly accreditations.
No, Sound Decisions does not offer a senior discount.
No, Sound Decisions does not offer emergency services.
No, Sound Decisions does not offer warranties.
Sound Decisions offers the following services: Installation of audio & security systems.