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Poolco

Pool and Spa Service

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Showing 1-1 of 1 reviews

Sharmon F.
11/2013
2.0
pool cleaners
  + -1 more
When the cover came in, I was told by the owner that the delivery would be extra. I was informed the charge would be $125 to deliver the cover to my home a distance of 5 miles. This is an unreasonable and excessive charge. I ended up borrowing a pickup truck and getting the cover myself. The products at Poolco are good. However, there continues to be problems with service. The original spa came a month after the expected delivery date. The spa had a leak which Poolco could not fix. I ended up having to hire a repair servcie in Marion, Il to come and fix it. Buyer beware.
Description of Work: I ordered a light weight spa cover for $540 from Poolco of Carbondale. I had purchaced the spa from Poolco several years ago. I have been purchasing spa supplies at Poolco for over 5 years. It was my understanding that there would be no charge to deliver the cover to my home...a distance of 5 miles.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$125

    Contact information

    unknown, Carbondale, IL 62901


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Poolco is currently rated 2 overall out of 5.
    No, Poolco does not offer free project estimates.
    No, Poolco does not offer eco-friendly accreditations.
    No, Poolco does not offer a senior discount.
    No, Poolco does not offer emergency services.
    No, Poolco does not offer warranties.

    Contact information

    unknown, Carbondale, IL 62901