Reviews
2.01 Reviews
Showing 1-1 of 1 reviews
Sharmon F.
11/2013
pool cleaners
+ -1 moreWhen the cover came in, I was told by the owner that the delivery would be extra. I was informed the charge would be $125 to deliver the cover to my home a distance of 5 miles. This is an unreasonable and excessive charge. I ended up borrowing a pickup truck and getting the cover myself. The products at Poolco are good. However, there continues to be problems with service. The original spa came a month after the expected delivery date. The spa had a leak which Poolco could not fix. I ended up having to hire a repair servcie in Marion, Il to come and fix it. Buyer beware.
Description of Work: I ordered a light weight spa cover for $540 from Poolco of Carbondale. I had purchaced the spa from Poolco several years ago. I have been purchasing spa supplies at Poolco for over 5 years. It was my understanding that there would be no charge to deliver the cover to my home...a distance of 5 miles.
| Rating Category | Rating out of 5 |
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| value | |
| professionalism | |
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$125
Contact information
unknown, Carbondale, IL 62901
Licensing
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Service Categories
Pool and Spa Service
FAQ
Poolco is currently rated 2 overall out of 5.
No, Poolco does not offer free project estimates.
No, Poolco does not offer eco-friendly accreditations.
No, Poolco does not offer a senior discount.
No, Poolco does not offer emergency services.
No, Poolco does not offer warranties.
Contact information
unknown, Carbondale, IL 62901