Description of Work: I PURCHASED THEIR $99.00 ROOF INSPECTION AND TUNE UP. I WAS VERY PLEASED AND SURPRISED. I WAS EXPECTING TO BE TOLD I NEEDED A NEW ROOFING AND THEY WERE HONEST AND VERY POLITE, THEY FIXED SOME LOOSE SHINGLE OR TILE AND THEY FIXED AND SEAL A PIECE THAT WAS EXPOSED AND SECURED A PART WHERE THE ALUMINUM WAS LOOSE. THEY FIXED IT ALL AND SAID YOU ROOF IS GOOD NOW FOR AT LEAST ANOTHER FIVE YEARS. NO ADDITIONAL CHARGE. IT WAS SO NICE TO SEE HONESTLY LIKE THAT IN THIS WORLD. I AM A CHURCH OF GOD CHAPLAIN. THANK YOU GUYS AND MAY GOD CONITNUE TO BLESS AND PROSPER YOUR BUSINESS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Gail L.
06/2017
3.0
roofing
+ -1 more
Reach out to service provider serveral times got no response back. Cancelled service
Description of Work: roof tune up and inspection
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from Silver Phoenix Inc.
Hello [Member Name Removed], I would like to personally apologize for the lack of responsiveness! We are currently making lots of improvements to serve our clients to the best of our ability. We would really appreciate a second opportunity to render our services to you! Please let us know if you are still seeking roof assessment/repairs. You can also reach out to us by phone: 708-833-0400 Arturo Chavez Progressive Roofing
Shawn H.
05/2017
5.0
roofing
+ -1 more
I was pleased that the provider didn't push for a big project. Just the opposite -- their inspector basically said we needed touch-up work. We ended up postponing that.
Description of Work: We needed our roof evaluated.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy A.
05/2017
1.0
roofing
+ -1 more
I did not go. Not at all. Almost one month later and this company hasn't even had the decency to contact me and tell me they weren't interested in working for me. This is the second time I have tried to take advantage of emailed offers from angies list and both times I have never wound up getting any response. I'm done trying to take advantage of your email offers. The whole thing leaves a very sour taste in my mouth and gives angie's list a huge black eye to their reputation
Description of Work: I tried to take advantage of a roof inspection offer that was emailed to me from angie's list. I provided a credit card number at the time I signed up.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Silver Phoenix Inc.
Hi [Member Name Removed]. We very much apologize for the inconvenience as we were not notified of the purchase. But if you give us the opportunity, we would like to make up for it and perform our job the best way possible. Please give us a call to our office at (708) 833-0400. We look forward to hearing from you. Best, Progressive Roofing.
Ms. M A C.
05/2017
5.0
roofing
+ -1 more
good...service was last year 2016. I can't remember exact month and day.
Description of Work: Leaky roof vent by kitchen replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tony G.
04/2017
5.0
roofing
+ -1 more
Excellent. Very good work. Responsive and professional. We checked their references in addition to finding then through Angie's List. Would hire again and recommend to others.
Description of Work: Roof replacement and deck removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
SCIPIO C.
04/2017
5.0
gutter cleaning, roofing
+ 0 more
Very well as it has gone in the past. They continue to provide quality and professional service.
Description of Work: Gutters checked and cleaned, roof inspection for possible problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BETSY P.
03/2017
5.0
roofing
+ -1 more
They were honest, efficient, and timely. They did a very nice job on my roof.
Description of Work: They replaced the roof on my garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Josephine R.
02/2017
1.0
roofing
+ -1 more
Went on roof, gave an overprice for new boots which I had done elsewhere for 1/4 their price. Never did hammer in loose nails. Did nothing for the money. Wanted to cut some branches near the roof from a lilac bush for a price. Totally worthless waste of my money.
Work was done very well and workers were friendly.
Description of Work: Roof repair and window installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clarencetta T.
01/2017
4.0
roofing
+ -1 more
I didn't have to pay any more. I can't go up on the roof, so I don't know what they did. I really don't know if they did anything, it was kind of fast. My overall experience was good. They were on time. One person came out to do the service. It took him about an hour to complete the service. He left the area clean.
Description of Work: I purchased a big deal from them. It was $99 for a roof tuneup and inspection.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jim F.
12/2016
1.0
roofing
+ -1 more
We corresponded in November and they agreed to do the estimate. Nothing every came. I contacted them again through Angie's list in December. Still nothing.
Description of Work: We called Progressive Roofing and Construction to provide an estimate to replace our aging roof and to work on a set of smaller carpentry concerns with the dormer soffits.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Beverly W.
12/2016
3.0
roofing
+ -1 more
He did something and then he went up there and he took some pictures and he’s supposed to email me the pictures back and he didn’t because when he did the work, I wasn’t at home so I guess he didn’t want to come back or whatever so I didn’t feel obliged to respond. He did stop a leak that we had but he said that there were a few other issues going on that he had pictures of and he didn’t provide those for whatever reason.
Description of Work: I purchased a Big Deal coupon from them.
Rating Category
Rating out of 5
quality
4.0
professionalism
3.0
responsiveness
3.0
Yes, I recommend this pro
$149
Gloria W.
12/2016
5.0
roofing
+ -1 more
I've used them a couple of times. They did an additional roof repair for me so that was an extra $570 for total repair. They did minor repair on my roof. Price was reasonable.
Description of Work: I purchased a big deal for Progressive Roofing & Construction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Judy S.
12/2016
5.0
gutter repair, remodeling, roofing
+ 1 more
Very well - could not have asked for better service
Description of Work: Facade repair- front of buildig
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28,400
Sharon T.
12/2016
2.0
roofing
+ -1 more
The $99 special will pay for the initial inspection if you already know what is needed don't hire them to come and do it. Find somebody who will go up and fix it, not re-inspect it. It's an error on my side as well not knowing the ins/outs of this field.
Description of Work: I informed the contractor that I needed someone to go up and patch a hole, my insurance adjuster already did an inspection and identified the hole. Progressive came and did an inspection for the $99 - nothing else.- they wanted another $350 to repair. Told me for $6k they could do my entire roof.
Rating Category
Rating out of 5
value
2.0
professionalism
3.0
punctuality
3.0
$99
Michelle L.
12/2016
5.0
roofing
+ -1 more
Great! Fast, thorough and very nice people.
Description of Work: Checked roof, resealed some shingles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phyllis K.
11/2016
2.0
roofing
+ -1 more
First, PR didn't respond when I called to use my purchased Angie's List coupon for a roof check-up. Then, after I contacted them again and they finally did come for the check up, I asked for a follow-up estimate which was also not forthcoming as it was "lost in the shuffle". By the time, after following up, I did get the estimate, I decided to forget about it. This was a good thing, because the next provider did the work for about $2000 less.
Description of Work: leak in roof
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
1.0
Earl A.
11/2016
5.0
roofing
+ -1 more
They did excellent work and were very professional.
Description of Work: I purchased a coupon through Angie's List for a roof tune up and inspection. They patched my roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
AVIVIA P.
11/2016
5.0
roofing
+ -1 more
It went very well. Oscar asked if I had any issues and I showed him a watermark on the 2nd floor hallway ceiling. I asked if the attic fan could have anything to do with the leak and he said he would check it out when he did the inspection. As it turned out he showed me a picture of a screw that had loosened (4) that was fastening the attic fan and it seemed like the water was seeping into the spaces around the screws. He corrected this. He also told me I had a few more years left on my roof. I liked his service so well that he will be installing gutters and downspouts on my garage.
Description of Work: Roof inspection... I had evidence of a water mark on the ceiling.... no dripping, just a stain.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Havana G.
11/2016
5.0
roofing
+ -1 more
They did an excellent job and I am really pleased with the work and the cost.
Description of Work: Roofing repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$700
JUDY AND DAVE S.
10/2016
5.0
roofing
+ -1 more
They did some patch work and it appears to be a good job.
Description of Work: Roof repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$550
Ellen R.
10/2016
4.0
roofing
+ -1 more
They didn’t come when they said they were going to come.
Description of Work: I called them to check on my roof and they did a repair.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$375
Gary S.
10/2016
5.0
roofing
+ -1 more
The service tech was on time, went straight to work and did a great job. He did not try to sell me anything extra, gave me a list of repairs needed, all were minor and cleaned up before leaving. He did a great job!
Description of Work: Inspected roof, fixed loose shingles, caulked around chimney, and inspected whole roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Lillian S.
10/2016
1.0
gutter repair, roofing
+ 0 more
Spoke with Oscar on 10/11/16, stated that he would call me back and let me know if they could go by and look at the gutters since I am at work during the day. Never hear back from Oscar (10/13/16). Based on prior reviews, I was trying to give them the benefit of the doubt. I was wrong!
Description of Work: Need to have gutters inspected and make sure that they were level and attached to roof.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding,
Windows,
Decks and Porches,
Doors
FAQ
Silver Phoenix Inc. is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Silver Phoenix Inc. accepts the following forms of payment: Check
Yes, Silver Phoenix Inc. offers free project estimates.
No, Silver Phoenix Inc. does not offer eco-friendly accreditations.
Yes, Silver Phoenix Inc. offers a 5% senior discount.
Yes, Silver Phoenix Inc. offers emergency services.
Yes, Silver Phoenix Inc. offers warranties.
Silver Phoenix Inc. offers the following services: Installation & repairs - Roofing, Siding, Gutters and Downspouts.