Silver Phoenix Inc.

Roofing, Gutters, Siding,

About us

Roofing and siding services available. Will match and beat any written quote. No job too small! Free estimates available.

Business highlights

15 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Installation & repairs - Roofing, Siding, Gutters and Downspouts.

Services we don't offer

Electrical, Plumbing, Concrete, Brick & Landscaping, Interior

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.6586 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
10%
3
5%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 26-50 of 586 reviews

Briana C.
02/2018
5.0
gutter cleaning, roofing
  + 0 more
Arturo and his team are always responsive, thorough and honest.
Description of Work: Rood repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Silver Phoenix Inc.
We appreciate your feedback. We're glad to meet your expectations and we look forward to continue serving you in the future. Thank you!

Ms. M A C.
01/2018
5.0
roofing
  + -1 more
Great...They found leak and fixed it
Description of Work: Roof leak in my living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Silver Phoenix Inc.
We are glad we were able to help. Thank you!

Kristen H.
01/2018
5.0
roofing
  + -1 more
This was the 2nd time I've used Progressive Roofing; positive experience both times. First called on them in 2015 to fix a leak in our roof. Brought them back out late 2017 to inspect our flat roof before all of the winter snow. They recommended repairs that included removing and replacing two sections of the roof where the wood was rotten. Very professional and reliable; I would use them again (but hope I won't need them for awhile :-)
Description of Work: Residential Flat Roof Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Silver Phoenix Inc.
Hi [Member Name Removed], Thank you very much for the great feedback. It has always been a pleasure serving you and your husband. We will be here if you (ever) need us in the future. Best, Progressive Roofing.

Erin R.
01/2018
2.0
gutter cleaning, gutter repair
  + 0 more
the technician came as expected for the assessment, he was very professional and thorough. he said they would email the quote, they never did. I called three times, left messages, no response. I understand if they are too busy to do the work, but at least send the quote and let me know they can't do it so I start looking elsewhere.
Description of Work: gutter repair or replace

Rating CategoryRating out of 5
responsiveness
2.0


Response from Silver Phoenix Inc.
H*** [Member Name Removed], I understand your frustration. We are sorry we didn't get back to you in a timely manner. I talked to our representative who came out to meet you, and indeed he didn't send you the quote. If you still haven't done the work, I kindly ask that you give us an opportunity to make it up to you. Please contact me at the number below. Thank you! Arturo Chavez 708-833-0400

John D.
01/2018
5.0
roofing
  + -1 more
Very well, he inspected my roof and resealed the nail heads. When I need roof repairs or a new roof I will definitely use them again.
Description of Work: Roof inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANGELISA H.
12/2017
2.0
roofing
  + -1 more
The appointment went well, but there was no follow-up with an estimate or time to perform the work. I called a couple of times in an attempt to get a response. No follow-through by the company. Very disappointed.
Description of Work: Evaluation of roof and replacement of damaged shingles

Rating CategoryRating out of 5
responsiveness
1.0


Response from Silver Phoenix Inc.
Hello [Member Name Removed], We are sorry for the lack of follow up after our appointment. We are making changes on our end to prevent this from happening again in the future. Please let me know if you are still looking to perform the project so that I can send a representative out to your home and do a proper assessment. I look forward to hearing from you! Thank you! Arturo Chavez

Brandon H.
12/2017
4.0
gutter cleaning, roofing
  + 0 more
It went well and I learned a few things about my house that I did not know.
Description of Work: Roof and gutter inspection

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandon H.
12/2017
4.0
roofing
  + -1 more
Roof inspection went well. They are a small business with limited employees. However, they are professional and ready to render good service. yes, I will hire them again.
Description of Work: Roof inspection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Silver Phoenix Inc.
Hi Mr. [Member Name Removed], thank you for your feedback. We look forward to serving you in the future.

Tamar G.
12/2017
5.0
roofing
  + -1 more
I was impressed with Progressive Roofing from start to finish. Progressive Roofing had a practical solution to address our water leakage issues. The workers were timely, polite, diligent and very thorough with clean-up. I would highly recommend Progressive Roofing based on our personal experience.
Description of Work: Cut door jams and remove threshold, install new rubber liner and aluminum flashings, reinstall door jams, install new aluminum trim onto exterior door trim

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Kasia D.
11/2017
2.0
roofing
  + -1 more
It took me more than 4 months of trying and calling (April 28th - Sept 12) for someone to finally come to my house. When they came, they spent maybe 15 minutes looking at my roof and I was told that I would have a quote for the requested service within few days but no response or any contact was received after that initial visit to date. The offer on Angie's list says that $99 I paid would cover roof tune up but tune up was done at all. Overall, I am not sure what I paid $99 for. I would love to receive a refund if the company is too busy to provide the service they offer.
Description of Work: I needed someone to take a look at my gutters and propose a solution for a couple of areas where water is not flowing properly.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$99

Response from Silver Phoenix Inc.
Hi [Member Name Removed], We are sorry it didn't go so well! We are making improvements in our customer service and responsiveness aspects of the company. I would like to have an opportunity to make it up to you if you still need the service performed. Please let me know how to proceed! You can also reach us at 708-833-0400 Thank you! Arturo Chavez

Gary & Helen P.
11/2017
5.0
roofing
  + -1 more
Work was done quickly and ahead of schedule. Had one incident following the install but they returned and repaired the problem.
Description of Work: Replaced roof and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS C.
11/2017
5.0
gutter repair, roofing
  + 0 more
The work was done on time and on budget and fully resolved our problem - heavy rains today were a great test that the work passed with flying colors. They found a couple of additional issues while they were here and took care of them without adding anything to our final bill. Note that they include a 1 year workmanship guarantee. Arturo even made a follow-up trip to our house to explain what was done and why. I can't speak highly enough of this company and of Arturo in particular.
Description of Work: We had ceiling damage from heavy rains and thought we needed to remove a tile roof and all our copper gutters, so we were expecting a very large estimated price. Arturo came out quickly and did a very thorough inspection of the roof, identified a number of more minor problems and provided a very competitive written bid. He could easily have told us we needed far more work than we did, because tile roofing systems are much more complicated than shingle and we would not have known that the bid was inflated. But, he was completely honest about what would solve our problem at the most economical price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Vicky F.
11/2017
5.0
roofing
  + -1 more
Progressive came out several times to assess and then fix. Everything was very efficient, clean and timely. They were very responsive anytime we had questions and additional help and came out to try to figure out what the issue was several times
Description of Work: We had to resurface both of our balconies

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

David S.
11/2017
5.0
roofing
  + -1 more
Job was done in two days. Job crew was aware of the difficulties working in a congested neighborhood with a lot of expensive homes.
Description of Work: Progressive Roofing was among five roofing companies that I sought bids on my roofing job in Wrigleyville, Chicago. Job was to address leaks in my pitched roof on a coachhouse. Has a mix of shingles and rolled roof. Also, I wanted to install two Velux skylights in the pitched roof section. All bidders recommended partial or full replacement of the roof tearing off the old roof. Progressive worked with me and took the time to understand the project and give me some options to choose from. They were not the lowest bidder.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Albert R.
10/2017
5.0
roofing
  + -1 more
He repaired all loose and missing shingles for a very reasonable price.
Description of Work: Small roof leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Shirlee H.
09/2017
5.0
roofing
  + -1 more
Well, as far as I know. The roof isn't leaking!
Description of Work: The did a roofing inspection and then the recommended repairs. Frankly, one has no idea about the honesty or quality of the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL P.
09/2017
5.0
roofing
  + -1 more
Took awhile for us to hook up but we finale where able to. They came out and did a full inspection on the roof and all the flashing. They made minor repairs on some of the flashing and sealed some of the nails that were popping out. In the end they gave me the inspection sheet that has a lot of details on the repairs (some he took a picture of with his phone). I felt good about the repairs because there where a before and after pics. He did not try to push any other sales on me and said the roof can make it another 5 years. This seemed right because we had it replaced in 2001 so 17 years is about right.
Description of Work: We paid for an Angie's Big Deal to inspect the roof and make minor repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Mark U.
09/2017
5.0
roofing
  + -1 more
Great! High quality, professional work with zero leaks since repairs were completed. Plenty of sealant applied complete with painting touch-ups to match the rest of the house.
Description of Work: Repair roof leak where sun-room adjoins to side of house with chimney. Remove/replace 12" of cedar siding to install new bitumene membrane.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Daniel Z.
09/2017
5.0
roofing
  + -1 more
went well however didn't get the photos promised
Description of Work: Roof tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lisa S.
08/2017
5.0
gutter repair, roofing
  + 0 more
Progressive was timely and efficient and easy to deal with.
Description of Work: Replaced roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry W.
08/2017
2.0
roofing
  + -1 more
It did not go well. They wanted to charge me for different things to inspect my roof. We had some hail damage and I wanted them to come out and inspect my roof and the guy didn’t come out with the right ladders or anything. They were ill prepared. I have a really big house, I told them that before they came out. We have a lot of elevation and he couldn’t even get up the ladder. It was a total waste of time. My interaction with them was poor. They didn’t do anything. He got here on time. I would not use them again in the future.
Description of Work: They came out to do a roof inspection.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$129

Response from Silver Phoenix Inc.
Hello [Member Name Removed], We're sorry it didn't go as planned! I would love for another opportunity to serve you better and fulfill your expectations. Please let me know if you are still seeking further assessment of you roof. Thank you! Arturo Chavez 708-833-0400

Jon B.
08/2017
3.0
roofing
  + -1 more
They eventually came and inspected the roof, took some pictures but we only got ONE. They said we had damage from hail and that they could replace/repair the roof. They didn't attempt any minor repairs which was part of the bargain. They never got back to us about repair
Description of Work: inspect the roof, make minor repairs as stated in the offer

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$99

Response from Silver Phoenix Inc.
[Member Name Removed], Sorry to hear that! Currently we are making lots of improvements in the company and would like to know if you still need any further roof assessment/repairs. I will make sure that this time we fulfill and exceed your expectations. I look forward for your feedback. Thank you! Arturo Chavez

Ralph S.
08/2017
5.0
roofing
  + -1 more
Excellent. Professional evaluation by technician. Very good experience.
Description of Work: Caulking of roof seams and shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Patricia H.
07/2017
5.0
roofing
  + -1 more
Terrific! Great for peace of mind for less than $100.00!
Description of Work: They performed a roof check, nailing down any loose tiles, touching up the sealer around the chimney and reinforcing any loose gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay M.
07/2017
5.0
roofing
  + -1 more
Oscar was terrific; very responsive and trustworthy.
Description of Work: Gutter repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

7725 S. Grant St., Burr Ridge, IL 60527


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Windows,
Decks and Porches,
Doors

FAQ

Silver Phoenix Inc. is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Silver Phoenix Inc. accepts the following forms of payment: Check
Yes, Silver Phoenix Inc. offers free project estimates.
No, Silver Phoenix Inc. does not offer eco-friendly accreditations.
Yes, Silver Phoenix Inc. offers a 5% senior discount.
Yes, Silver Phoenix Inc. offers emergency services.
Yes, Silver Phoenix Inc. offers warranties.
Silver Phoenix Inc. offers the following services: Installation & repairs - Roofing, Siding, Gutters and Downspouts.
Electrical, Plumbing, Concrete, Brick & Landscaping, Interior

Contact information

7725 S. Grant St., Burr Ridge, IL 60527


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed