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TURNEY Heating/Cooling, Plumbing and Electrical

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

TURNEY has been locally owned and operated for 25 years and take pride in doing good quality work at a reasonable price. From new construction to replacement of your existing system we can help. We service all makes and models of equipment. We take pride in being able to handle all of your Heating/Cooling, Plumbing and Electrical needs with just one phone call or email.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

HVAC, plumbing, electrical, heating & cooling.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
5.0
Showing 1-12 of 12 reviews

Robert M.
02/2017
5.0
plumbing
  + -1 more
Response was quick, same day visit and work completed the following day. Price was reasonable. Professional installers.
Description of Work: Replace a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,032

David M.
09/2015
5.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William B.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: Had a leak in bathroom faucet and needed kitchen faucet replaced. When I called they answered the phone, said they would be here the next day. They called me back within the hour on the price of a new kitchen faucet. They arrived early, two guys. Fixed the problems completely and quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

Peter R.
12/2013
4.0
heating & air conditioning/hvac
  + -1 more
Showed up on time ,balanced new furnace on bricks found in my yard (not exactly my preference for installation) Damaged a door frame removing old furnace. On the positive side they are friendly and replaced some cracked gas line fittings that could have created a real problem.
Description of Work: Replaced furnace and air conditioner

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Response from TURNEY Heating/Cooling, Plumbing and Electrical
We try and make every possible attempt to right our wrongs, we contacted the customer in an attempt to correct the problems that were experienced and later posted here on Angie's List. The customer stated that they did not want us to take any action to correct the problems that were experienced. The customer did not call us directly to convey his displeasure with some of the aspects of the project prior to posting his review on Angie's list. We always strive to do our very best for our customers but sometimes we fall short of our goal. It is our policy since our inception to always make sure to do our very best from the little job to the big projects.

jeorge D.
09/2013
5.0
drain cleaning, heating & air conditioning/hvac
  + 0 more
Do to the new age of the item it was under warranty and a new part was ordered. the service tech was great. courteous and totally professional.
Description of Work: he came and repaired a leaking appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne F.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
A pipe from the sump pump was leaking and I phoned Turney late Thursday afternoon to request service. They were not able to send someone out until the following Wednesday. On the Tuesday before their scheduled arrival, the pipe burst. I phoned them immediately and they sent Joshua and a helper out right away. They replaced the pipe. At that time we discussed replacing the sump pump but decided not to as it seemed to be working properly. There was no pressure to purchase a pump.The cost for this service (replacing the sump pump pipe and regulator valve) was $94.87. Unfortunately, a few weeks later on a Sunday, the sump pump developed problems, e.g. would not quit running. Because of impending storms that day, I decided to go ahead and have the sump pump replaced then even though the charge would be time and a half for labor on Sunday. Jim Turney came out promptly at the prearranged time and replaced the sump pump. He said he would arrange to have the pipe affixed more securely to the wall during the week. Turney phoned and sent Josh to complete the repair. Josh came and did an excellent job of securing the discharge pipe to the wall. (He did what the contractor should have done in the first place.) The cost for these services (mainly replacing the sump pump and securing the discharge pipe) was $392.09 which included the extra fee for after hours service call and labor. Labor has a one year warranty. Parts are probably warranted according to the manufacturer. I was very impressed with the quality of the service I received from both Josh and Jim. They were knowledgeable, came when they said they would, answered the questions that I had, and cleaned up after the job was finished. They were also friendly, helpful, and courteous. If problems arise in the future, I would contact Turney again.
Description of Work: The provider replaced the discharge pipe from the sump pump, replaced the check valve, secured the pipe to the wall, improved the drainage of the pipe outside, and replaced the sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$486.92

nancy B.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
We could not be more please!! I would highly recommend to others. I called them after looking them up on your list...called them told them what was wrong...they sent someone out...they looked the heater over (this was on wednesday ) and had to go back to the office to see about ordering..called back would be Friday before they could take care of the heater. friday came and they were here..they ran into problems BUT they made everything work and got us hot water... EVERYONE from the office ladies to the repair men were so very nice, professional and had a and quot;willingness to get it doneand quot; attitude. I can not say enough how please we are with them. thank you and quot;Team Turneyand quot; your the best
Description of Work: Our water heater went out. they had to replace the water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Amber C.
01/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We have worked with Turney's for almost 15 years on several different occasions and they are the ONLY company that we will ever call. Tonight was another prime example of the kind of business that they run. Our heater went out after business hours, we got in touch with Jim (the owner) and within the hour he was here to fix our problem. Within 30 minutes the heat was back on! No matter when we've called...after hours, holidays, we always get someone on the phone and we are always back in business within hours! Regardless of who comes out to do the job, all of their employees are top notch. You truly can't ask for more from a service based business!
Description of Work: The only ones we call!
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Bonnie P.
12/2012
5.0
plumbing
  + -1 more
Called for an estimate for all new plumbing. they made appointment with me for next day and gave me an estimate that was the final price. Very prompt. They set up a date and time that worked with my schedule and did all plumbing in one day. They work really fast. Moved gas line the following day. They also clean up their mess. I will definitley use them again. Their whole set up from start to finish is very professional.
Description of Work: replaced all old plumbing and moved gas hook up for stove.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Steve D.
09/2012
5.0
sewer cleaning, drain cleaning, plumbing
  + 1 more
Sewer backed up into basement, big time rain.You know the one we were praying for all summer, not so much now. Called on Friday night,around 7-8pm after getting number from Angie's list. Got a lady that does there call service. I really did not think I would here anything until business hours Saturday. In 5-10 minutes I had a call back from Jim. He said he could come out in the morning with one person ahead of me. Now I have to do this about ever 3-4 years because of maple tree in my yard. The older gentleman that had done this for years died and I have tried two other business's that did not impress me. Turney's had the right equipment, I have become somewhat an expert as to the cutting heads, etc that is used after all these years. He got the line cleaned out, cleaned up his mess and I will be calling him back if I need my sewer cleaned out again. I was impressed with these guys a few years back when I was getting my A/C replaced. I went with someone closer to my home and that was a mistake. These guys are pro's.
Description of Work: Sewer backed up into basement, big time rain.You know the one we were praying for all summer, not so much now. Called on Friday night,around 7-8pm after getting number from Angie's list. Got a lady that does there call service. I really did not think I would here anything until business hours Saturday. In 5-10 minutes I had a call back from Jim. He said he could come out in the morning with one person ahead of me. Now I have to do this about ever 3-4 years because of maple tree in my yard. The older gentleman that had done this for years died and I have tried two other business's that did not impress me. Turney's had the right equipment, I have become somewhat an expert as to the cutting heads, etc that is used after all these years. He got the line cleaned out, cleaned up his mess and I will be calling him back if I need my sewer cleaned out again. I was impressed with these guys a few years back when I was getting my A/C replaced. I went with someone closer to my home and that was a mistake.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

jeorge D.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Everything was great. the crew was very professional. Mr Turney came personally overlooked the job. tehy began on time and finished as promised.When I went to his shop for an explanatin of the newer unit I received the informatin needed very quickly.
Description of Work: repaired older heating system, then replaced old system with new system. Included new ducting and interior and exterior units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Brian C.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well and it is still working
Description of Work: My Furnace kept popping the breaker and Jeremy came out and found out that the wire in the breaker box was loose and fixed the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

    Contact information

    102 N Washington St, Bunker Hill, IL 62014

    www.turneyservices.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Air Duct Cleaning,
    Water Filtration and Softening,
    Water Heaters,
    Lighting,
    Electrical

    FAQ

    TURNEY Heating/Cooling, Plumbing and Electrical is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    TURNEY Heating/Cooling, Plumbing and Electrical accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, TURNEY Heating/Cooling, Plumbing and Electrical offers free project estimates.
    Yes, TURNEY Heating/Cooling, Plumbing and Electrical offers eco-friendly accreditations.
    No, TURNEY Heating/Cooling, Plumbing and Electrical does not offer a senior discount.
    Yes, TURNEY Heating/Cooling, Plumbing and Electrical offers emergency services.
    Yes, TURNEY Heating/Cooling, Plumbing and Electrical offers warranties.
    TURNEY Heating/Cooling, Plumbing and Electrical offers the following services: HVAC, plumbing, electrical, heating & cooling.

    Contact information

    102 N Washington St, Bunker Hill, IL 62014

    www.turneyservices.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM