Traditional Quality Hardwood Flooring Inc

Ismael & his team were amazing. They are friendly, extremely knowledgeable, and dependable. We bought a new house that had plasticy-looking grey bamboo floors, and we wanted to try and bring them back to a beautiful natural color. We got pretty nervous, because we realized after purchasing this may not even be possible. However, as soon as I reached out to Ismael, he instantly did the hard work of reaching out to the manufacturer to see what possibilities we had. When he came through for a quote, he was transparent about what could be done *safely* to the floors - along with what we could expect in a final product. Luckily, given his experience, they were able to take this floors and restore them to their natural glory! 100% would recommend to anyone.

The short story on Ishemel and why I chose him over his competitors is Trust, Communication, Quality, and Experience. I am wildly happy with the outcome and will have him back soon to work on another floor in my home. The longer story is below as I believe the devil is in the details, but not for everyone. Hence, the highlights above for the short attention spans (I am guilty as well). I purchased what is going to be our forever home and was so excited. There are always little tweaks you need to make when you move in and my new home wasn’t an exception. There are three floors with two floors that have hardwood and a third with super cheap vinyl floor. On the top floor our house had high end carpeting in the bedrooms with HUGE stains. Not only was it an eye sore, but my daughter has asthma, so they had to go or be replaced. I had Ishmel, two other hardwood flooring companies and a carpeting company out to my house for quotes. Ishmel was super cheerful from the moment I reached out to him and meeting him in person was no exception. He came into my house and told me not to touch my floors as they were beautifully done although honey oat and not my favorite. He mentioned the bottom floor had too many clear coats and adding another would make it look like plastic. He said he would give me a quote for the bedrooms, but he would be happy with the floors otherwise. This candor was appreciated and made me trust him because he had the experience of knowing not to add more clear coats which other companies quoted happily. Additionally, he was content to do the work, but told me it was unnecessary (TRUST). He also provided me with a quote to replace the vinyl in our basement. During the process of meeting him he told me he could do most any contracting work, but all he does is flooring for the past 34 years. He’s personally on the job with his crew and oversees everything to make sure it goes smoothly. I liked this approach because you don’t want to go to a doctor that sometimes does a procedure. You want to go to a doctor that does a procedure all day with an expertise and knowledge of understanding the intricacies of the little details that can pop up. I felt like Ishmel was the hardwood flooring specialist/doctor I needed for my home. I decided to move forward with hardwood flooring on the top floor of our home and stain it a medium brown with the intention of doing the bottom flooring later. The hiccup was we needed to move into the house in a week and a half. Ishmel said he could deliver in our timeframe, but we had to get moving. He and his crew were there and working as soon as I said yes. He detailed out how the project would unfold and where we would need decisions points to be made (color of flooring, etc.) to keep us on track (COMMUNICATION). He went out and bought a bunch of different stains after I didn’t like the first one I recommended. I was slammed at work and couldn’t make it to the house to review the stains so he stained boards and traveled to my old house and presented the boards to me so I could make a decision.

5 stars doesn't even do Ismael and his team justice-they not only do amazing, high quality work but they truly care about you and your home. Ismael actually refinished the floors in my condo ~10 years ago when I first moved in and recently after I had water damage the restoration company arranged their flooring subcontractor to fix my hardwoods. Unfortunately that subcontractor completely botched the job leaving my floors in even worse condition-needing a rescue I re-found Ismael and he completely saved me and my floors. He responded back to my initial reach-out in less than an hour (on a weekend!) and Monday morning he was there to provide an assessment, Wednesday morning they started work and by Thursday I had my beautiful floors back. He kept me updated throughout the process and genuinely took the time to ensure the work was done right and showed nothing but kindness and care for my home. A+++ ... the only flooring company I will ever choose and recommend to others.

I recently had the pleasure of working with Ismael. Finding construction people who are timely, honest, do good work and charge a fair price is near impossible and Ismael nailed it all. Ismael takes immense pride in his work, and it shows in the stunning results. The polished floors look absolutely beautiful, and the kitchen flooring is nothing short of perfect. It’s clear that he truly cares about the quality of his work and the satisfaction of his clients. What I found particularly impressive is that Ismael runs a family business, working alongside his sons. They all share the same values of hard work and dedication, treating their work as if it were for their own home. If you’re looking for a flooring professional who combines skill, humor, and a strong work ethic, I wholeheartedly recommend Ismael. His passion for his craft and attention to detail have truly transformed my space, and I couldn’t be happier with the outcome!

After purchasing our home, my wife and I decided to have maple wood floors installed in the bedrooms to match the rest of the house. We received three bids in an effort to keep everyone honest. Ismael was referred to us by our neighbor. From the beginning of the process, he was my favorite. He has a great personality but more importantly, he was the most knowledgeable and based on his assessment, I was confident he would produce the best work product. He actually predicted how the bidding process would play out. "I come out and give the estimate and I install the floors. They have a guy who will come out and estimate and someone else to install the floors. There will be miscommunication and problems with that. With me, no problems." Ismael could not have been more accurate. It was really frustrating and time consuming dealing with the other vendors just to obtain their bids! We paid a little more to work with Ismael but it was money well spent. My rationale was the benefit of paying a skilled craftsman to do the work correctly outweighed my time having to correct potential mishaps. We had such a great experience. Ismael and his crew were punctual, on budget and finished exactly when they said they would. They also revealed amazing attention to details--they identified and corrected a creek in a section of the floor and a stain that could not be sanded so they replaced that section of the floor. The floors turned out beautiful and we could not be happier. Ismael and his crew are consummate professionals! The best!

Integrity!!! Ismael was very honest and told me he didn’t want to take on a job after he spent hours doing research. He didn’t want to risk me being unhappy. It’s not always about the money. As a business owner myself. I totally respect him for his honesty. Tried very hard to make it work but you can’t accept every deal. Thanks Again!

It was great working with Ismael! He provided expert guidance and explained his recommendations thoroughly. He was very efficient and timely on project delivery. He also cleaned up the work area nicely. His work is top notch!

The wood floors came out great! Ismael was incredible to work with, finished within the predicted time period and sent pictures of the progress through the week. I would use their service again and highly recommend them to anyone looking to replace their floors.

They were very professional and great ti work with, very personable, they worked around my tight deadline. Work was super

Ismael and his sons did an AMAZING job with our project, which was refinishing some hardwood that is about 15-20 years old. We had a light oak color, but wanted to change the color to a dark coffee color and this company was very personable as well as detail oriented. They only do 5⭐️ work and take the extra time and effort needed to make sure that’s the case. My wife and I were both thrilled with the outcome of this project. It really can change the feel of the house and was well worth the money. Very pleased!

Ismael and the Traditional Quality Hardwood Flooring Inc. team went above and beyond to provide us with expert LVP flooring installation! Ismael walked us through the project plan every morning, patiently and enthusiastically answering all of our questions. The team was tidy and considerate of our time, finishing the project a whole day early! We could tell that Ismael and the team really take pride in the quality work that they provide, they cared for our home with as much respect as we do! We cannot recommend Traditional Quality Hardwood Flooring Inc. enough!

Everything was great! Ismael and his team were very responsive and performed the job quickly. They included me in every step of the process. Thank you!!

Ishmael and team were professional, on time and did a great job overall. They removed current vinyl tiles and installed new hardwood floors. Good communication during the entire process.

The work done was outstanding! Satisfied with the hardwood food installation, sanding and finishing. The work done was in my living room, dining room, bedrooms, hallway and stairs. Thus, it was a pretty big job. The contractor was presentable and professional. I will hire them again for my future projects!

Ismael and his team did an outstanding job refinishing our floors and levelling the floor in our dining room. Courteous, professional service, excellent communication, and great quality work done. Highly recommended!

I need it by wood floors refinished before moving into my new condominium. I contacted Ishmael and told him of my timeframe constraints I was under, and he was able to redo my floors in three days. He met with me the day off to review the needs of my floors, came the next day sanded, and stained them, and was able to seal them the next day. They look brand new. Such a positive experience. I highly recommend recommend Ishmael and his team of sons to redo your floors.

I recently bought my first home with my 3 sons and were in dire need to replace our 30+ yr old floors. Hiring this team was the best choice I made with any home projects ever! They were very knowledgeable, honest, professional, and showed commitment to provide an excellent service. I was shown many samples which helped make my decisions easier. They followed through and kept their word on the timeline as promised without interruption. Both the installation and sanding was done quick with precision. Great attention to detail and going above and beyond throughout the entire process. They showed love in the work they do. Everything from start to finish felt stress free and seamless. Me and my boys couldn't be more happy!! Thank you Ismael and team for the stunning results that gave us our dream floor! Look no further when searching for a true dedicated team with unique and amazing natural talent!

Another amazing job by Ismael and his crew. This is the fifth room that Ismael has transformed for us and everything was perfect. The original floor that he worked on was completed in 2004 and it still looks like he just finished the job. Artistry and pride are evident in his work.

Called to setup a date and time for an estimate. Ismael gave me an estimate on the phone for my square footage. I asked if staining was included and he said yes. When he showed up for the estimate, he said it would an additional $300.00 because I wanted a dark stain. He said he wanted 4,000 of the 4,800 on the first day before he started the job and would need the rest when he finished. I said this was too much and tried to get him to agree to half, but he started to pack up his stuff and said I was welcome to choose someone else. I said ok and then he paused and said he would agree to 3,800 on the first day and would let the check sit on my counter and wouldn't cash it until he was finished with my floor. I agreed to this and Ismael started my floors on the following Monday. He cashed my check the first day and I didn't say anything to him since he was making good progress on the floors and the sanding looked good. Later in the week, Ismael stained the floors and put the first coat of vanish on them. He told me to take a look at the floors and leave him the last of the money. I took a look at the floors and told him they look wavy to me and it looks like his sander was out of balance, but he assured me the floor would come out great after the next coat of vanish and I was just looking at an area with a lot of grain in it. He applied the last coat of vanish and I let the floors dry for a few days before inspecting. When I walked in, the floors were wavy in every room. After doing some research, I had what's called "chatter" this happens when a sander is out of balance and leaves ripples in the floor. Ismael said the floor looked great to him and said he had an expensive sander and there's nothing wrong with it. After pressing him for a while, he finally admitted to the waves in the floor and said it was because my floors were weak. I told him... You knew the condition of my floors before you started the job and mentioned nothing about them being weak. He said if he sanded them again, they would probably look the same and didn't seem to want to remedy the issue. He said after I mopped it a few times, the sheen would go away and I wouldn't notice the ripples. Ismael did a good job with the stain and varnish, but with a bad sand job, this was meaningless.

It was a good experience. The floors of our new construction house were completely botched. Ismael and his team were able to redo what had been done so horribly by the original floor guys. They were able to match the color of the other wood perfectly and the work was completed on time and on budget. Approximately 900 sq. ft.

I have had floors refinished in the past and have always been disappointed. This time was different! The floors have a rich look with no splotches or bubbles. There were some unexpected problems with the banisters but Lester came up with a solution that I am very happy with. The workers started on the date promised and were there everyday long hours until the job was finished. My questions were answered respectfully and any concerns were addressed with a positive responsive attitude. I had planned to renovate the kitchen but had not had time to have cabinets, etc. removed. For a very reasonable price, the guys from Traditional Quality Hardwood Flooring removed all the kitchen cabinets and even managed to salvage the granite. It was a pleasure to have work done by competent, friendly professional people!

Ismael is very professional and easy to work with. He answered all my questions up front and completed the work on time. My only complaint was a little bit of excess finish was seen on the stairs. But otherwise he was clean and did quality work.

I used Ismael to refinish the hardwood floors in my living room and kitchen. He sanded them down to get rid of some scratches and stained them. Ismael did the estimate and gave me the best price. He also was able to squeeze me into his schedule and get the work done before any of the other estimates. His crew did a great job and did not leave any kind of mess. They even stained some vent coverings to match the floor without me having to ask. Ismael was straight forward and friendly. I highly recommend at the very least getting an estimate from him.

Ismael's team is fantastic. The work was completed on time and in an exceptional manner. Additionally, Ismael had to work around a number of other crews performing other repairs and services, and he did this with no difficulty or complaint. The pricing was also very reasonable considering the work that was done.

Very responsive to calls and flexible with scheduling. His team is solid - was able to answer questions on the job. I would definitely use them again.