About us
Business highlights
43 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.25 Reviews
Showing 1-5 of 5 reviews
Heather W.
07/2020
locksmith, doors
+ 0 moreVery prompt, professional service. Friendly and knowledgeable with a fair price. I would hire A-1 Suburban again.
Description of Work: Came out to open a keyed door I got locked out of in my home
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Yes, I recommend this pro
Fidel E.
12/2019
locksmith
+ -1 moreWe were very happy with the service and value provided. From first phone call to service they were super nice, helpful and prompt. Thank you!
Description of Work: business lock re-keyed
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
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Yes, I recommend this pro
$133
Matt G.
04/2014
locksmith
+ -1 moreThey tried charging my wife full price for the defective lock they originally installed 6 months ago. Then they agree to reimburse me for the original faulty lock but still charged me to reinstall a new lock. They obviously do not stand behind their work and will try to take advantage of people who don't speak up about bad business practices. Do not use this company!!!
Description of Work: Re-installed a defective lock that was installed 6 months ago.
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$200
Response from A-1 Suburban Total Security
James D.
03/2014
locksmith
+ -1 morefast and efficient
Description of Work: fixed the front door lock
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
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Yes, I recommend this pro
Mara V.
07/2013
locksmith
+ -1 moreWe had used this company twice at our previous residence and had been pleased with the service. This visit was no exception. The work was done quickly and thoroughly. The deadbolt had been installed incorrectly by the previous homeowner, resulting in the bolt not going very far into the door frame and rubbing against the wood. He drilled out the wood, adjusted the throw, and lubricated everything. Everything now works very smoothly. He was careful to test every key, new and old, in both locks to make sure everything was working well. I did not give an "excellent" rating on "punctuality" because they were not able to visit during the originally-scheduled time. They called to apologize and offered to come later the same day. That would've been dinner time, and we didn't have an emergency, so I had them reschedule for the following day instead. As promised, they called before they were on their way.
Description of Work: Fixed a deadbolt that had been suffering from poor alignment and incorrect installation, fixed a sticky door handle, adjusted another door's lock to match existing keys, made spare keys.
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Yes, I recommend this pro
$119
Contact information
245 W Dundee Rd, Buffalo Grove, IL 60089
www.a1suburban.comService hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMSaturday:
8:30 AM - 12:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths,
Doors,
Mailbox Repair,
Auto Accessories
FAQ
A-1 Suburban Total Security is currently rated 4.2 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 8:30 AM - 12:00 PM
A-1 Suburban Total Security accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, A-1 Suburban Total Security offers free project estimates.
No, A-1 Suburban Total Security does not offer eco-friendly accreditations.
No, A-1 Suburban Total Security does not offer a senior discount.
Yes, A-1 Suburban Total Security offers emergency services.
Yes, A-1 Suburban Total Security offers warranties.
A-1 Suburban Total Security offers the following services: Locks re-keyed, transponder keys, security auto keys, self defense spray, stun guns, key duplication, safe sales, free estimates, access control systems, card access, emergency lockout services (home, auto, or office), key by code, lock repair, auto ignition replacement, decorative locks, VATS keys, padlocks, bike locks, computer locks,
Alarm Systems, Video Surveillance
Contact information
245 W Dundee Rd, Buffalo Grove, IL 60089
www.a1suburban.comService hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMSaturday:
8:30 AM - 12:00 PM