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Premium Home Improvement

Interior Painting, Exterior Painting, Drywall,

About us

Premium Home Improvement is a family owned business. The GLISSON family has been painting together for over 40+ years now. Walter started this business when he was young and has taught his sons (Daniel & Michael) the trade. Daniel is slowly taking the business over and extending the trades/services we provide. We’ve had over 10 super service awards and look forward to serving you!! Make sure to check us out on Facebook at https://www.facebook.com/GLISSONPAINTING/.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

interior and exterior painting wallpapering plastering and drywall repair light carpentry wallpaper removal crown moulding installed faux finishes trim work

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.7495 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
3%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Showing 476-495 of 495 reviews

Chad M.
08/2013
5.0
interior painters
  + -1 more
That was good.
Description of Work: I purchased a big deal for Premium Home Improvement for interior painting. They painted a hallway, a stairwell, a bedroom and an entryway. They did part of the trim in the bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$449

Response from Premium Home Improvement
nice people to work for walter

ROSEMARIE W.
08/2013
1.0
interior painters
  + -1 more
unknown
Description of Work: I felt the provider was rude and basically told me if I did not like the deal to ask for my money back,which is what I am doing. He felt I should trust him to come out and paint my walls and he could give me a price for the trim at that time. At that time I would be stuck with painted walls and trim in need of painting and I would not want to start getting other bids at that time.
Rating CategoryRating out of 5

Response from Premium Home Improvement
this person is lying plain and simple. . after holding on to the big deal right up to its expiration date. she called me and told me she was going to cancel the big deal. and ask for her money back but she wanted me to come out any way and tell her what the trim was going to cost, just in case she would do it in the future. at that point knowing that she was going to cancel the deal anyway . i stuck to my policy of doing estimates at the time of the work being done which everybody likes and is very practical.. my time is valuable and im not in the buisness of wasting time on people that is not going to have the work done anyway.and tells me this upfront which is bizarre to begin with. so this customer gets an f for being a liar also an f for not telling the whole story. this person is not typical of an angies list customer.

Ryan S.
07/2013
5.0
interior painters
  + -1 more
unknown
Description of Work: We bought a Big Deal from them for whole house interior painting. They did a great job. They were good with the details and did exactly what we wanted them to.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Premium Home Improvement
nice people to work for walter

James S.
06/2013
2.0
interior painters
  + -1 more
unknown
Description of Work: When I contacted the service provider Walter Glisson in March, 2013, he said he would contact me when the weather got warmer. The job was to paint the soffit/fascia and siding around the outside windows. I haven't heard from since and we have had several warm days. I did call him because he said it would be best for him to contact me.
Rating CategoryRating out of 5

Response from Premium Home Improvement
coupon had expired work did not fit the terms and conditions of the fine print rules told her that she would have to have patience so i could fit in but i guess overlooking all those things i did did not warrant a little more patience or a phone call saying she couldnt wait grade for patience D understanding rules of coupon FFFF overall grade for customer D-

Mike O.
05/2013
5.0
interior painters
  + -1 more
unknown
Description of Work: We hired Walter to paint my mother's entire condo. This included all the walls, a few ceilings, and all the closet bifold doors. They were able to get this job done in one day. The place looks great and my mother was extremely happy.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Premium Home Improvement
nice people to work for walter

Lauren W.
05/2013
2.0
interior painters
  + -1 more
unknown
Description of Work: Contacted provider. He asked me to get paint colors then call back to schedule. I got paint choices and called back. He wanted to know about working in my building and I told him he needed a certificate of insurance which he did not have.
Rating CategoryRating out of 5

Response from Premium Home Improvement
(deleted member name) is a liar. plain and simple . what she leaves out is that she purchased a bargain bid deal. which has excellent value for the price but doesnt work well if i the provider have to jump through hoops to fill the work. what she conveinently leaves out is that the buildings rules included turning in a paint chemical breakdown sheet that i had to turn in with every gallon i bring into this high rise. thats right you have never heard of anything like that and neither have i. also they want a million dollar rider certificate turned in at the same time. of course there is no room for this type of unnecessary thing in the bargain big deal price. misrepresenting the facts is something (deleted member name) does very well. i will continue to offer these big deals to my customers and take my highest rating possible right along with me . last 5 negative reports were by people that i would not work for under any situation in the future. im getting really good after 30 years at picking these undisireables out at the first meeting level hooray for me headaches averted. 99% of angies list customers are gems and really good jobs . and this one doesnt represent the norm. grade here F for telling the truth. F for misrepresenting the truth. overall grade U for undesireable client walter

Tim B.
04/2013
2.0
interior painters
  + -1 more
unknown
Description of Work: Because it is a "Big Deal", the company is not willing to work with me at all in advance of the work day. He is not interested in helping to determine the rooms to be painted, or the colors to utilize. he says he will show up one day, do the work, and leave. His emails were curt, unprofessional, and reflected an overall bad attitude. I simply don't have any confidence that he will do a good job.
Rating CategoryRating out of 5

Response from Premium Home Improvement
picking colors for your home is simply up to the owner always was always will be saying we show up do the work and leave misrepresents what he was told . i simply cant devote an evening of my time to travel 2 and a half hours round trip to help him pick his childrens room colors . especially on a big deal . which everyone thats resonable agree is a painting bargain as to describing my e mail i sent two paragraphs of how to pick colors or get help . reminds me of a little crybaby that didnt get his way. ive had a few of those lately and they dont represent the majority of angies list customers ability to do simple task like pick a color F truthfulness of report F overall grade C for crybaby

Candy J.
04/2013
1.0
interior painters
  + -1 more
unknown
Description of Work: Communication was poor from the start. They are not good with email and slow to return phone calls. Before purchasing the Big Deal I spoke to them on the phone and asked for a specific service date... they agreed to that date. Once I purchased, they no longer wanted to work on that day. FInally, they agreed to day I needed. It so happened I had a family emergency the day before and I contacted them ASAP to reschedule. They now refuse to reschedule or refund my Big Deal. I would never work with this company!
Rating CategoryRating out of 5

Response from Premium Home Improvement
this person is an outright lier ,overwelming documentation of this has been turned in to angies list .

Beth S.
03/2013
1.0
interior painters
  + -1 more
unknown
Description of Work: I called and spoke with Walter Glisson. He became very rude over the phone when I told him there were complications to the area that we would need to be painted. I told him that wallpaper would need to be removed, and the height of the walls in the stairwell were over his 9' limit. I told him I knew this would mean someone would have to see our space and adjust the estimate accordingly. He became very frustrated and rude. Then when I asked for references of people he had done work for in the past so we could speak to them, he said he would not give those out. He said that's what Angie's list was for, referrals. He became increasing frustrated, but agreed that I could send him photos of the areas we needed painting so he could give us an estimate. After telling my husband what had happened, we talked and decided we did not want to actually work with a person who had this kind of attitude during a first encounter.
Rating CategoryRating out of 5

Response from Premium Home Improvement
This review is full of lies and wild unfounded accusations . cant sugarcoat anything here ,they were obviously meant to hurt and tear down something we work hard at. no problem not working for this bunch. angies list is a reference providing perfect working machine. tried to explaine that but this one could not understand. could not imagine what any of my good customers would think of me had i offered up their personnel phone number to have these people talk at them. could never happen will never happen. also talked to the angies list representative before i read this jibberish and she told me a complete different reason for asking for a refund . establishing a pattern of lies. would never answer any inquiries from these people any time in the future overall grade for this customer F no double FF.

Christopher E.
03/2013
5.0
interior painters
  + -1 more
Excellent experience!
Description of Work: Wall repair and painting of a recently purchased house prior to move in!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Premium Home Improvement
interesting home to work in walter

Mark N.
02/2013
5.0
interior painters
  + -1 more
Great, very happy with it
Description of Work: Interior kitchen, hallway ceilings and basement wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Premium Home Improvement
nice people to work for walter

Michael C.
04/2012
5.0
interior painters
  + -1 more
unknown
Description of Work: Prompt, professional, painters did twice what I expected at half the price of the other quotes. He took the time to meticulously match the paint, as his crew was draping the furniture with drop cloths. Some of our walls and ceiling had small cracks and I can't even find where he patched! Hire this guy before everyone finds him and you can't get on his schedule..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Premium Home Improvement
nice people to work for

Sharon S.
04/2012
1.0
house painters, interior painters
  + 0 more
Not good, see above
Description of Work: Nothing performed. Came over for estimate. Said it'd be a week before we'd get an estimate in writing after his visit. Then he contacted us the next week saying he'd need another week. Then that next week left us a message and we called back a few minutes later and got voicemail. No return call. We tried calling again the next day and left another message and still no call back. We had a big interior project, so it would have been worth their time.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Premium Home Improvement
i never dealt with this person when i talked to the other person i believe to be her boyfriend he went out of his way to tell me that there was no hurry then he got his numbers over the phone on a message and i never heard back from them this person should learn to have some patience. clearly has no communication with other party. my time only was wasted here

Nina H.
03/2012
1.0
house painters
  + -1 more
Unreliable.
Description of Work: I wanted an estimate for painting the exterior of my house. It took him a week to call me back. He came out and looked around, and told me he'd get back to me in 3 days. It has been 10 days and no word from him.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Premium Home Improvement
People should learn to have a little more patience especially when they are not paying for a pre project service and have no idea of the circumstances of the delay. Walter

Mary G.
09/2011
5.0
interior painters
  + -1 more
unknown
Description of Work: I just bought a big deal on Angie's Last week and already the service provider has completed the job! Premium Home Improvement, owned by Walter J. Glisson and his son, Michael, did a wonderful job of painting the interior of my very dirty garage. He gave me good advice about what type of paint was best for the space and discussed options for patching and repairing areas. I would recommend him even at full price for someone needing a space painted.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Premium Home Improvement
nice lady to work for... walter

Erica G.
06/2011
5.0
interior painters
  + -1 more
Very professional and on time!
Description of Work: Amazing work! Will use them again and again!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dorie V.
04/2009
5.0
interior painters
  + -1 more
It went very well.
Description of Work: We have used Premium Home Improvement on 2 separate occasions and each time, they have been punctual, professional and have done a great job. They do quality work at affordable prices for both interior and exterior painting. They will be finishing a 3rd project for me for outside painting and I'm sure it will be the same good job as the other two.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Kenneth A.
02/2008
5.0
house painters
  + -1 more
unknown
Description of Work: He scraped and painted exterior wood windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

John M.
10/2007
1.0
house painters
  + -1 more
unknown
Description of Work: Contacted the painter by phone on a Monday re repainting my exterior front stairs, posts and porch in front of door. References on Angies List were good from people having similar partial exterior paint jobs done. He took my address and phone number, said he would go by the house and estimate the job on Tuesday or Thursday and either leave a written estimate or call me. I never heard from him again. ($425, I could be high or low.)

Rating CategoryRating out of 5
responsiveness
1.0


Response from Premium Home Improvement
WINTER COMES FAST. IN OCTOBER SOMETIMES WE GET CUT SHORT AND OWNERS DON'T UNDERSTAND TIMING. IF YOU CALL IN MID-OCTOBER IT SOMETIMES JUST DOESN'T WORK OUT. SORRY.

PATTI P.
09/2006
5.0
house painters
  + -1 more
Very good, would hire again.
Description of Work: Painted trim on Georgian house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Contact information

3601 Vernon, Brookfield, IL 60513

https://www.glissonpainting.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Interior Painting,
Exterior Painting,
Drywall,
Wallpaper Removal,
Plaster,
Wallpaper,
Deck Maintenance,
Lighting

FAQ

Premium Home Improvement is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Premium Home Improvement accepts the following forms of payment: Check
Yes, Premium Home Improvement offers free project estimates.
Yes, Premium Home Improvement offers eco-friendly accreditations.
Yes, Premium Home Improvement offers a 10% senior discount.
Yes, Premium Home Improvement offers emergency services.
No, Premium Home Improvement does not offer warranties.
Premium Home Improvement offers the following services: interior and exterior painting wallpapering plastering and drywall repair light carpentry wallpaper removal crown moulding installed faux finishes trim work

Contact information

3601 Vernon, Brookfield, IL 60513

https://www.glissonpainting.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day