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Heartland Plumbing & Sewer Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Heartland Plumbing & Sewer, Inc. is a family owned, full-service, modern plumbing company based on simple old fashioned values. Here at Heartland, we strive each and every day to ensure and deliver complete customer satisfaction with honest, professional, courteous service, with the highest level of quality workmanship. Serving residential and commercial customers throughout Illinois, Heartland Plumbing is licensed, bonded and insured for our customer’s protection and peace of mind. We offer quality plumbing services at the most reasonable rates. We also provide same day service! We understand that you have many options when it comes to plumbing contractors. Here at Heartland Plumbing, we excel in helping you solve your plumbing problems and strive to be your plumbing contractor of choice. Heartland Plumbing takes immense pride in the way we take care of our customers, and it is our goal that your choice will be us!

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

COMMERCIAL & RESIDENTIAL PLUMBING AND SEWER SERVICES... New construction and remodel services, Annual preventative maintenance and inspections, garbage disposals, gas line installation, Leak repair, Low water pressure, new fixture installation, sewer rodding and repair, sump pumps, toilet repair and replacement, water heaters, water treatment - filters & softeners.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-15 of 15 reviews

Robert S.
06/2016
5.0
gas leak repair
  + -1 more
unknown
Description of Work: Replaced our kitchen faucet and installed a new hot water heater. Did a super job. Our neighbor's then hired him to replace their hot water heater as well as some valves.
Rating CategoryRating out of 5
Yes, I recommend this pro

Roberta B.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Quick work. Very pleasant and knowledgeable. Reasonable fee.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ken F.
03/2015
1.0
plumbing
  + -1 more
Terrible, they never returned multiple calls. Caled them on three separate occasions without a single return call.
Description of Work: Nothing, never returned multiple call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Tim S.
03/2014
5.0
plumbing
  + -1 more
Brandon is exceptional to work with. He is punctual, knows his stuff and takes the time to explain everything. Have used him multiple times and would highly recommend.
Description of Work: Misc plumbing improvements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bryan A.
10/2013
5.0
plumbing
  + -1 more
The crew of 3 showed up to work at 8 as promised. We over viewed the work we had discussed on his estimate appointment. It took them roughly 5 hours from start to finish. Overall they installed supply lines for a bathroom: Sink, Toilet and built the supply for the shower. We had the rough in drains/vents already. They installed supply lines for a wet bar sink and drain/vent just outside the bathroom area. He did all of the wet wall work first and got the area ready before shutting off the water. The supply to our house was only off for a total of about 30 minutes. He was very courteous answered all of my questions. When he was finished he walked my wife through all the work that they had done as well as took some pictures and sent them to me. All copper piping was used and although I haven't been able to test the lines yet (due to construction not being finished) it is not leaking and everything appears in order.
Description of Work: Installed supply Hot & Cold lines for a basement bathroom as well as a wet bar supply.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Tim S.
09/2013
5.0
drain cleaning, plumbing
  + 0 more
Perfect. Provider called with all details and was very professional
Description of Work: Drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Stephen F.
05/2013
5.0
plumbing
  + -1 more
Heartland Plumbing is a family-owned business. Brandon is the owner and was also the lead plumber on my project. When the owner is doing the work, you know it is getting done right. Brandon is very professional and very knowledgeable about all aspects of plumbing. Two of his employees that also worked on my project were just as professional and courteous. Brandon has a and quot;can-doand quot; attitude. I got estimates from two other plumbers who moaned and complained about how difficult the job would be. Brandon was confident that he could do it without major difficulty. While his estimate wasn't the cheapest, it was very close to the others, and I felt his level of professionalism and quality of work was well worth a few extra bucks. I am very particular about the way work is performed in my home, and Heartland Plumbing and Sewer met all of my expectations. I will continue to use Heartland Plumbing in the future and have already scheduled Brandon to come back and do some additional work for me. I also recommended him to a neighbor who needed a hot water tank replaced. Brandon installed a tankless water heater for her, and she and her husband both thanked me for the recommendation. If you need a plumber, look no further.
Description of Work: Installed all plumbing for a second floor bathroom addition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Chris W.
03/2013
5.0
plumbing
  + -1 more
Brandon was quick to respond to my first phone call, and was out the next day to repair two toilets and fix a broken tub faucet. He worked very quickly, cleaned up after himself, and his final charge was within $5 of his phone estimate. I was so impressed we brought him back to install a new dishwasher the next week. And just like the first job, he was quick, clean, and within $5 of his phone estimate. I look forward to Heartland Plumbing helping with any other plumbing issues I encounter!
Description of Work: Repaired two toilets, fixed a broken tub faucet handle, and installed a new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mickey G.
03/2013
5.0
plumbing
  + -1 more
I used this service on two occasions in remedying the problem. The first time Brandon came out, on time as promised, and replaced the thermocouple. He discussed with me that there was a possibility this may not be the actual cause of the problem and we talked about other options. He encouraged me to call him again if I needed to. After about a day and a half, the unit stopped working again. By this time I had decided that I didn't want to keep guessing whether changing part after part was worth having Brandon come out time and again so I phoned him and asked him to replace the entire unit. The very next day, he was at my house with a new unit and was done with the job in about two hours. I was very happy that I'd found someone who would do as they said they would and got the problem solved.
Description of Work: Removed and replaced my 3 year old water heater, which would not stay lit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

William B.
11/2012
5.0
plumbing
  + -1 more
Brandon was very responsive. He called back within an hour. He scheduled an appointment for the next day. He offered suggestions to streamline the process and minimize cost. He arrived early. on the day of service. He was thorough and polite. We would use him again without hesitation.
Description of Work: Brandon replaced a kitchen faucet; repaired two "running" toilets; and advised us on repairs necessary for a dripping sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Thomas A.
09/2012
5.0
plumbing, water heater repair
  + 0 more
Very prompt and courteous.
Description of Work: Water heater was leaking. Heartland first looked into possibility of being still under warranty (unfortunately it was not) and then replaced the unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Mickie M.
08/2012
5.0
plumbing
  + -1 more
Prompt, quick, knowledgeable, allowed us to supply materials, hauled away the old. We'll definitely call on him again.
Description of Work: Installed several toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Michael B.
06/2012
5.0
plumbing
  + -1 more
Brandon was very accommodating to my schedule and performed the work in a timely, competent, professional and courteous manner. I think his billing was fair and would hire him again for any future plumbing needs that I felt I couldn't handle. Thumbs up from me!
Description of Work: I called Heartland based on its proximity to my home and the reviews posted on Angie's List to run gas lines to the built-in BBQ island and separate fire trough that I had just built in my backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Bryant S.
01/2012
5.0
plumbing
  + -1 more
I needed an exterior faucet fixed, so I called and left a message for Brandon. He called right back, I explained the problem, he gave me an estimate of time and cost over the phone which sounded reasonable, and we set an appointment for him to stop by and get the work done when it was convenient for my wife and I. He showed up right on time and got the work done faster and cheaper than expected. Since he finished quickly, we also had him install a new faucet in our kitchen sink. Again he did the work quickly and professionally. We are very pleased to have him as a resource for any future plumbing problems and will not hesitate to call him again. Brandon Roberts is now our official plumbing guy!
Description of Work: Fixed a leaky exterior faucet and installed a new faucet in kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jon F.
12/2011
5.0
plumbing, drain cleaning, sewer cleaning, septic tank, water softeners, water heater repair
  + 4 more
I moved into a new home 6 months ago and was having issues with the water. We are on a well and had issues with hard water, iron, poor drinking water, etc. I had a water softener sitting in the basement that was not hooked up and appeared to be out of working order. In addition to the water softener, I had a guest bathroom that didn't have any hot water and a sink drain that needed fixing. This was not a major fix but was certainly something I wanted to take care of sooner than later. It was difficult enough to have a reliable company come and give me an estimate during the week without taking off work. Once I did get a company out, I had a guy walking around my basement telling me how and quot;catastrophicand quot; the entire plumbing system was. I knew from experience that this was not the case and after him quoting me over $2000 for my small issues, I asked him to leave. This is where Brandon comes into the picture. I was pretty fed up with feeling like I was going to be taken, and I happened to get referred to Heartland Plumbing by a co-worker. Brandon was very responsive to my inquiry and was out shortly thereafter, in the evening so I didn't have to take off work to take care of the issues. I purchased a water softener on my own so he just handled the installation of my new system. He was direct and provided quality work at a fair price...all that I would ever ask. In addition, he went above and beyond to come out early the next morning to finish the shower issue, which needed an additional part, because we were having company in the following day. If you're feeling like you're being taken on plumbing issues, give Brandon a call. I now feel like I have a go-to for plumbing and sewer issues...which is a sense of relief in the event something major happens in the future. Fast Reliable Fair Quality Work
Description of Work: Water softener installation Upstairs shower fixed. Hot water not working. Sink drain fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

    Contact information

    20 E. Highland Dr., BRISTOL, IL 60512

    www.heartlandpsi.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Sewer Cleaning,
    Natural Gas Lines,
    Water Filtration and Softening,
    Septic Systems,
    Wells and Pumps

    FAQ

    Heartland Plumbing & Sewer Inc is currently rated 4.9 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Heartland Plumbing & Sewer Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Heartland Plumbing & Sewer Inc offers free project estimates.
    No, Heartland Plumbing & Sewer Inc does not offer eco-friendly accreditations.
    No, Heartland Plumbing & Sewer Inc does not offer a senior discount.
    Yes, Heartland Plumbing & Sewer Inc offers emergency services.
    Yes, Heartland Plumbing & Sewer Inc offers warranties.
    Heartland Plumbing & Sewer Inc offers the following services: COMMERCIAL & RESIDENTIAL PLUMBING AND SEWER SERVICES... New construction and remodel services, Annual preventative maintenance and inspections, garbage disposals, gas line installation, Leak repair, Low water pressure, new fixture installation, sewer rodding and repair, sump pumps, toilet repair and replacement, water heaters, water treatment - filters & softeners.
    Ask for details.

    Contact information

    20 E. Highland Dr., BRISTOL, IL 60512

    www.heartlandpsi.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM