K and J cleaning is a professional cleaning company that is dedicated towards providing all round cleaning services to all our clients. Having been in the industry for the last 32 years, we have expansive experience. You can rely on KandJ for all your cleaning needs whether they are residential or commercial.
She was professional when the call was actually returned. This company rarely returns phone calls or messages. Difficult to schedule. Service is good as long as you do not ever have to change your schedule. They rarely return calls if ever. You will be waiting for a call back..
Description of Work: Clean. Did a good job but there response to messages and phone calls is poor.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$60
Dolores S.
03/2016
1.0
house cleaning
+ -1 more
I set up an appointment with this provider. They did indicate to me that they might be a little late. I explained that I needed to have a specific time. She gave me a time frame but they were late. They also didn't tell me that I would have to supply the cleaning material. They did not bring anything but rags. Two cleaners showed up to do the cleaning and it was not made clear to me that they would only work for an hour and a half each. They did not finish cleaning my kitchen. I had to have one of the cleaners come back to redo some work. I would NEVER use this provider again. I feel that they did not explain their policy. I would never have scheduled if I knew that they would only be her for an hour and a half. They didn't finish their job.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$90
Response from K and J Cleaning Services Inc
We apologize for any misunderstanding from our side. We thought that all was cleared up on the day of the cleaning, before they started working. Krystyna talked to you and later you agreed for them to clean what ever they can in that time. They cleaned 2 bathrooms and most of kitchen. They kept asking you if you are happy with the work progress and you have not complained then. You seemed happy with our service when they left and now we are very surprised by your comment. Also, Jadwiga recieved a text from you once the job was done : Great job. We would to know what made you change your mind?
Rebecca C.
03/2016
5.0
house cleaning
+ -1 more
It went well. We continue to use them. It's always great to come home to the clean house.
Description of Work: They have been cleaning our home every other week for over a year now. Reliable, friendly, affordable, quality service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$110
Lisa Y.
01/2016
4.0
house cleaning
+ -1 more
They were very nice and very good. Extremist pleasant. It's just they do not respond when called.
Description of Work: They cleaned my house and did an excellent job. I scheduled regular cleaning and they came a couple of times. The problem is once I changed my schedule, they did not return calls or return messages. It seems they are too busy to respond or deliver service, so that is not professional for a business. They provide a good service, but their response is poor. They may be too busy, but not responding or not showing up is unprofessional. She said she had been ill, which maybe why she did not respond, but it occurred more than once. I am debating wether I will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$80
Lisa Y.
11/2015
5.0
house cleaning
+ -1 more
Excellent a small downstairs service was excellent. I gave a 50 percent tip.
Description of Work: Highly recommended. They were on time and provided an excellent service. I will continue to use the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Diana J.
06/2015
5.0
house cleaning
+ -1 more
Three ladies cleaned from 12:30 to 5:30 and basically removed all the dust from my large and cluttered home, including from the baseboards. They were friendly, though not fluent in English. Normally Jadwiga herself is there but on that day her daughter was having a baby so she just popped in to listen to what I wanted and give instructions to the other ladies before she went back to the hospital to await her grandchild. I was pleased and will definitely use them again. (I used them once before, also to prepare for my mother-in-law's visit.).
Description of Work: Deep cleaned three story house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Pamela Z.
06/2015
5.0
house cleaning
+ -1 more
This lady and her team are amazing. She is so concerned that I am completely happy with the job she and her team have done. There just isn't that kind of level of service and attention to the customer easily available these days. I had a cleaning lady for a couple of years but as time went on she wasn't as reliable or service oriented as I would like. Times she wouldn't show up on time without a call or just call and say she would be there the next day never asking if that would work for me. It was like I worked for her. On top of it she did the type of cleaning I could do which is not what I need to pay someone to do for the most part. I suffer with severe arthritis at a relatively young age and unfortunately the type deep cleaning that needed to be done wasn't being done. The first appointment I had for the initial deep cleaning three Polish ladies including the owner, she goes by Yadja, showed up and it was like my hose was hit by a Polish cleaning tornado. All the furniture was moved, base boards we finally washed down by hand, they even moved my California king sized bed and cleaned under that. It was amazing. I couldn't be happier with the service and can't say enough about this wonderful woman and her team!!!!
Description of Work: Weekly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Carol M.
01/2015
5.0
house cleaning
+ -1 more
Jadwiga and her assistant did a first time cleaning today in my large, very messy, very dusty, 3BR apartment. We know it will take more visits to get all the rooms. The living room and the front hall are spotless. The horrible master bathroom (cat box bathroom) is shiny and clean. The whole house smells good. They straightened, washed, dusted, vacuumed, and did not stop moving for three hours. I love her cheerfulness and enthusiasm. She either really loves to clean, really loves to please her clients, or all of the above. This is the beginning of a long term relationship.
Description of Work: Cleaned my very dirty apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jeanette L.
06/2014
5.0
house cleaning
+ -1 more
I would absolutely hire them again. I have hired this company for additional services for a different unit I own. I intend on hiring this company in the future.
Description of Work: I purchased a Big Deal for housecleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WAYNE B.
06/2014
5.0
house cleaning
+ -1 more
I am extremely pleased with this Company.... They arrive on time and are very enthusiastic to clean... It's a joy to be able to communicate with them as my previous Service they spoke minimal English.... I highly recommend them as they are trustworthy and very hard working....
Description of Work: They thoroughly cleaned our house...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Shirley B.
05/2014
5.0
house cleaning
+ -1 more
It went pretty good. I thought they did a good job.
Description of Work: They did a detailed cleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Laura E.
05/2014
5.0
house cleaning
+ -1 more
I purchased an Angie's List Big Deal for this service and they were fine. Everything was great. They were very efficient, reasonably priced and everything was very clean. They were very helpful and came out about two weeks after I purchased the Big Deal.
Description of Work: I used K and J Cleaning Services for housecleaning service for a new move-in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
onna J.
04/2014
5.0
house cleaning
+ -1 more
She was easy to speak with and came on time. our house was spotless!
Description of Work: We rented our home out and she came to change sheets and clean the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
jorge O.
03/2014
5.0
house cleaning
+ -1 more
Outstanding, better than excellent. They (K an J) were incredibly thorough, climbed behind and under furniture and appliances, and made me feel as if my house was the cleanest I had ever lived in. It got to the point that I enjoyed going around the condo just to see and feel how clean it was. The individuals (the owner and her mother, an employee) were always on time, professional, kind and made me feel as if cleaning my condo was the most important thing in their agenda. Just can't get over their thoroughness and detail and the kindness they showed me at all times. I would recommend them not only to friends, but to immediate family including the families of my five granDchildren (and that is saying a lot!). k AND J not only made me feel [roud of the cleanliness after they leave, but incredibly good about having hired them (I hired K and J after realizing it was important to change the cleaning service that was provided to me before because I just was not satisfied with the results). The failure of the prior cleaning service became a 'good ting' because it gave me the opportunity to discover and use K and J. I hghly, hghly recommend them. An A++++.
Description of Work: Cleaned and maintained my house/condo including kitchen, baths...etc. in a luxury high rise
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Diana J.
03/2014
5.0
house cleaning
+ -1 more
3 women, frustrated at not being able to clean up to their standards by the fact that I have books and things piled all over, did their level best. The house ended up very clean. I had gotten a coupon but paid them extra because it was such a hard job I felt bad about essentially robbing them.
Description of Work: Cleaned my whole, not very neat 3 story house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Ella B.
11/2013
2.0
house cleaning
+ -1 more
Initially, provider was responsive. She returned Mother's call promptly. She explained that she was busy and in transit, but would call again to discuss the work. After a couple of days, mother called again because she had not received that follow up call. Mother was then informed that the provider was too busy and that she should find someone else to clean her condo. It is important to note that I am the Angie's List member, not my mother. I recommended the provider to mom, based upon the great reviews I read from other list members. Please excuse any misspellings. I am typing on an iPhone keypad.
Description of Work: We attempted to schedule house and window cleaning services.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
$175
Response from K and J Cleaning Services Inc
We are very happy that you are interested in our services and sorry that we didn't have much time to schedule a time with you. Jobs like cleaning the windows in addition to home cleaning does require extra time. We try to be very thorough and at this time it we would not have enough time to do this job on a level where you would be pleased. We just started the Holiday season and some of our clients always request extra time spent in there homes and we feel wouldn't be fare to your mother to squeeze her in between appointments knowing that we will not have all the time needed to finish everything and leave your mom unhappy with our job. Sometimes our clients leave for Holidays and cancel cleaning and that is why we didn't call back sooner. We hoped to call back with better news because we always feel bad that we don't have time for some. Once the holiday season is over we are happy to schedule a time.
Leah G.
11/2013
5.0
house cleaning
+ -1 more
Why isn't A+ an option?! I just don't have enough good things to say about K&J cleaning. They help us so much; it's like they just somehow know exactly what to do and what is most helpful to us. The level of detail is super human and I'm always finding little things they do and appreciating it in between cleanings. They are truly outstanding and the key to household sanity! Trusting someone with your house isn't insignifigant, and K&J is the best- very reliable and just all around good people! All I can say is thank you to Jadwiga and her team!
Description of Work: Housekeeping and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tecumseh G.
09/2013
5.0
house cleaning, window cleaning
+ 0 more
It went really well. They were prompt, they were efficient.
Description of Work: They cleaned my empty apartment. They cleaned the baseboards, the windows, the floors, dusted cabinets and closets and washed the windows on the inside. They cleaned the bathroom and the kitchen really well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Claire J.
08/2013
1.0
house cleaning
+ -1 more
Rip-off!! Complete criminal rip-off. I bought the discounted cleaning service. They were too busy to respond. They were to busy to call me back. They were too busy to clean my apartment. I will not recommend and I will not use in the future.
Description of Work: House Cleaning and maid service
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$75
Dinna T.
08/2013
1.0
house cleaning
+ -1 more
Had an Angie's list coupon so I called and received no response to either phone or email requests.
Description of Work: Called them two months ago and received no response. I emailed them and called them for services and I did not receive any response again. Responsiveness poor to say the least.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$50
Anne L.
07/2013
5.0
house cleaning
+ -1 more
K and J Cleaning Services Inc. were good. They were pretty responsive to phone calls and scheduling. They were able to schedule me fairly quickly and the service was very good. I got a great deal with the Angie's Big Deal.
Description of Work: I purchased an Angie's Big Deal to get some housekeeping done. I only paid the initial price of the Big Deal. There were no extra charges.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Nedra F.
06/2013
5.0
house cleaning
+ -1 more
K and J Cleaning Services has been stellar. They are always on time and thorough. They have been trustworthy and my elderly mother loves them. They are wonderful!
Description of Work: Bi-weekly cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vickey M.
05/2013
5.0
house cleaning
+ -1 more
The ladies were prompt and worked very quickly. They asked me to check each room as they finished. For almost every room, I identified areas they missed. But they gladly addressed each one. I paid for 3 hours of service but I'm sure they were done within 1.5. I will definitely use them again.
Description of Work: 3 hours of housecleaning performed by a crew of 2 for $75
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$75
Coralie B.
04/2013
5.0
house cleaning
+ -1 more
I purchased a Deal from K and J Cleaning Services, and I had an overall very satisfying experience! Jadwiga, Betty and Stella did a wonderful job, cleaning my one-bedroom apartment in about an hour. They were very friendly and professional, and they made the whole process way more pleasant than I had expected it to be; I hardly realized how busily they worked before they were done! I was at my computer most of the time, thinking I'd wrap up a couple of things before settling on the couch out of the way, but they had already taken care of everything! The bathroom and kitchen sink were spotless; some boxes left over from my move were neatly arranged; the rugs were perfect; the bedroom was amazingly uncluttered (I will admit to being a bit messy), and most importantly for me, they were very friendly and understanding with my two cats!! The vacuum had to be used for the bedroom and hallway rug (the rest of the place is hardwood flooring), but it all seemed to be done with absolute minimal noise. Overall, the three ladies were busy worker bees with warm smiles and a very friendly attitude. I was extremely satisfied!
Description of Work: Jadwiga, Betty and Stella cleaned my entire one-bedroom apartment: full bathroom cleaning (with bleach); cleaned the kitchen, even putting away my clean dishes and filling the dishwasher, cleaning the counters, dusting; they used the broom and even got on all fours to wipe the floors! They threw out the trash and were careful to separate trash and recycling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Chandra H.
03/2013
1.0
house cleaning
+ -1 more
They aren't willing to honor the Big Deal that I purchased. I should get either 30 hours of service but they are saying after 15 hours of service I have used all of my coupons.
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Service Categories
House Cleaning,
Window Cleaning
FAQ
K and J Cleaning Services Inc is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
K and J Cleaning Services Inc accepts the following forms of payment: Check
Yes, K and J Cleaning Services Inc offers free project estimates.
No, K and J Cleaning Services Inc does not offer eco-friendly accreditations.
No, K and J Cleaning Services Inc does not offer a senior discount.
Yes, K and J Cleaning Services Inc offers emergency services.
Yes, K and J Cleaning Services Inc offers warranties.
K and J Cleaning Services Inc offers the following services: Cleaning- Window, Carpet, House, & Upholstery.