Granitex, Corp. is a locally owned and operated business with more than 20 years of experience in the natural stone industry.
We specializing / fabricating
1.Granite
2.Quartz
3. Marble
4. Glass
5. Cabinets
i went in and spoke to Deb. I told her the dimensions of the cabinets and I told her I did not have an island and bar installed yet, but I wanted a countertop for them. Granitex was quick to provide me with an estimate for the dimensions that I provided. when the technician came out, the technician said there will be a half inch over hang. Countertops is not my expertise so I took his word. I gave him the dimensions to the island and bar. I was thinking this company would be professional and would do the job in a professional manner. They delivered the countertop and the island counter top did not have the half inch over hand and it was shorter than the measurement I provided. I spoke to Roland via phone. He tried to speak professionally, but thats the extend to his professionalism. I explained to him that my wife and I were taken advantage off because countertops were not our expertise. Roland is refusing to correct their error and expects my wife and I to pay for a new slab so they can make a new island countertop. I then received an email from Deb raising false allegations that they were not made aware of the island and bar not being installed and raised other false allegations attempting to put the blame on me. I went to this company because I was referred. it was the worse mistake I have ever done. this company is far from professional and this company does not take responsibility for their errors and negligence. the cost of their error is too much to let go. There hasnt been any resolution and there will not be a rest to this until the matter is resolved.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$5,443
Diane A.
09/2020
4.0
Very Pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul S.
12/2019
5.0
Great company ! They did a fantastic job. I highly recommend them to anyone looking for a new countertop!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tamara J.
01/2019
5.0
Granitex, Corp. helped us fix our undermount kitchen sink that was detached from the granite. They were professional and simplified what could have been an expensive/complicated repair. They showed up the same day we called and reattached the undermount sink quickly and for a reasonable rate. We are very pleased with the result and will be using them for any granite jobs we need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vicki N.
05/2017
5.0
Roland was great in recommending different things we could do to utilize all of the space in my new kitchen layout, I was very grateful for his input and suggestions. There were so many different options of quartz, it was hard to decide! The guys who came to install were great and did a wonderful job. Couldn't be happier!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,000
maryanne s.
09/2016
5.0
New granite countertop & sink for hall bath. Impressively done at very attractive price. Came in 'early' & on budget. Pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Michael H.
05/2016
4.5
Roland and his team were very helpful in working with us to find the best countertops to fit our kitchen and budget. The only reason they didn't get 5 stars was due to some sloppy caulking by the two guys who installed them. Roland came out to fix the issue and made it look less obvious, but it was still noticeable to us. I would suggest asking for Roland to personally install the countertops to make sure the craftsmanship is up to his specifications. Overall though they were a pleasure to work with and we would use them again.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$4,000
Susan C. F.
04/2016
N/A
Didn't interview
Rating Category
Rating out of 5
FELICIA H.
02/2016
5.0
I would highly recommend Granitex. Roland was exceptional to work with and went out of his way to ensure we got exactly what we wanted. His crew was professional, customer centric, prompt, timely and competitively priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$830
HG Contracting S.
09/2015
5.0
He was great very fast and profession
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kimberly C.
08/2015
5.0
I received a call from their office and explained my project, the same day I made my HomeAdvisor request. The office manager called the owner to be sure he could do it, and within a couple hours she called me back to say that he could stop by that evening or the next. Roland, the owner, called when about 45 minutes away and showed up when expected. He was friendly, informative, professional and efficient. Roland drilled two holes in our existing granite countertops to accommodate a soap dispenser and water filter system. It was fast and easy, and I really appreciate someone for whom "no job is too small," as many other places couldn't be bothered with such a small project.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$100
Flo B.
07/2015
5.0
Roland is an excellent professional ... his attitude, service, quality of product was wonderful. He was timely, efficient and did a true craftsman job. It was a pleasure working with he and his staff.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,800
Theresa C.
04/2015
5.0
Working with Roland was a pleasure. He is very professional and helpful, and was very easy to get a hold of. He returned phone calls right away and he never made me feel that the job was too small. I would contact Granitex for any future projects and highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$575
LaVerne J.
11/2014
5.0
The contractor arrived exactly when he said he would and the entire job took about an hour which was on target with his time estimation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Dip M.
07/2014
5.0
Ronaldo and his team did a great job.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Scott M.
06/2014
5.0
Roland was excellent to work with. He is very knowledgeable about his products, the work was top notch and everything was done when promised.