AMERICAN LAWN & LANDSCAPE CO

Excellent !

Great, have gotten compliments on how much better my yard looks!

Several problems with this company. 1) They promised for several weeks that they would show up an didn't. The weather was a problem and I understand that, but they never once called or emailed and said "Sorry we weren't able to do the work, we have rescheduled you for xxx date." Every time I had to call them and even then, if they called me back, the best I would get was "Early next week"... and then they wouldn't show up at all THAT week. 2) The spring cleanup was good, but no edging around the brick fireplace, or the brick steps in the backyard. 3) The wanted to plant Hasta Perennials under my pine trees in the front and along my fence in the back. I said I understand that the Hastas might be the best for under the pine tree (because of the acidity) but that I wanted some more colorful perennials along the fence in the back yard. They showed up, planted Hastas in both places and left. When I asked what they didn't understand about more colorful, they wrote back and apologized and send me a picture of Corral Bells (a dark purple leafed perennial) offering to replace them. I said no, what about something like this (and I sent them some pictures of red and blue and yellow perennials) and I told them I would be happy to pay extra if it was more expensive... no reply... it's been a week... today they billed my credit card. Basically the customer services has been non-existent.

When the crew was done, the landscape around my house looked the best that it has ever looked. The crew was very efficient and asked was I satisfied before they left,

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These people are amazing. They come every week to cut the grass and stuff like that. They are very reliable. They come and cut on either Friday or Saturday depending on the weather and then they charge the credit card on Tuesday. This is the first year I used them. The last 8 years I tried every body but they were either very expensive or very unreliable or do very bad work. I'm using them right now and I'll use them.

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They were fantastic! Great communication, punctual, professional, courteous and did a great job on a yard that had really been neglected for a couple of years. They will be my go to landscaping company for every job.

Their office is always responsive, friendly, and professional. Personally, we are lazy or too busy and they take care of it. To us, well worth the money. Sometimes the snow removal was delayed but only during large or extended snowfall events - which I think is reasonable (esp. 2013/2014) - and they did still come out (my back and knees are grateful). Wish they were available in our current state

The office staff was very helpful and accommodating as I changed from once a week mowing ($29.99) to once every two weeks mowing ($39.99). The "A" grades are for the office staff. When I first signed on with American Lawn & Landscape, I did ask if they used walk-behinds or stand-ons, and I was told stand-ons. I was always troubled by the use of stand-ons on residential property, but because I signed on for such a short period of time of mowing from 9/19/14 to 11/7/14, and Fall cleanup, I figured the use of stand-ons would be o.k. I had a company that used stand-ons before that did some damage to my grass, but American Lawn has a guy who really zips around on that mower and when the grass of wet (this was the case thru several mowings) the tires spin and kick up grass and dirt. As a result, I have numerous bare spots all over my lawn. My neighbor and school crossing guard also noticed the speed in which the guy mowed. Fall cleanup was worse because the ground was definitely wet, and there were two machines going; one in front and the other in back. Both left several bare spots on my lawn.

They are great. Been thru a few lawn companies and they are, hands down, the best.

They are scheduled to comes every 2 weeks. They showed up Friday before Mother's day and cut the lawn, and trimmed the edges, and took the clippings away. I also asked for a quote on trimming bushes and trees, and it seemed like a fair price. When I call they are always friendly and informative.

I pay them $40 every other week. They are fairly expensive. They do a decent job for the money I pay.

We bought a house in Plainfield from a family that was relocating, so the landscaping had fallen a bit by the wayside. The landscaped areas in the front and rear of the house were overgrown, and the large vegetable garden in back was a jungle of weeds. We decided to have a landscaper come assess all of the plant life, and also give us an estimate of what it would cost to do an overall cleanup for us before we move in. Unfortunately I played a bit of phone tag with the office before getting an estimate set up, which was a little frustrating, but overall worth it. Marco, the owner, met me at the house and went through each tree and bush with me, identifying what it is, discussing what it should look like, what it takes to maintain it, and particularly what will be good or problematic about it in the long term. This was INCREDIBLY helpful, and I especially appreciated that the recommendation of and quot;pull it out and replace it with something elseand quot; was kept to a minimum - he was never trying to get me to spend more money than was absolutely necessary right now. All told, we received an estimate for a one-time mow, edging, cutting down a diseased tree (not pulling up the stump), trimming all bushes, cleaning up the dead elements of perennials, uprooting the garden and one foundation bed along the back, and a full weeding. It would have easily taken us a whole Saturday just to deal with the garden. The total came out to $805, which we felt was reasonable considering all of the large-scale removal. The mowing and edging was done the next day. The rest of the work was done within a week. It looks FANTASTIC - everything he indicated they'd do was done, and the entire property looks fresh and clean. Our goal was to get everything cleaned up before winter, and then in spring we can make decisions on whether we want to replace anything, and it is certainly set for that! We would absolutely hire them again for any landscaping needs we have!

A very clean, quick cut. Makes the lawn look great.

They performed the contract as agreed upon.

The lawn service is a Mother's Day gift for our 85 year old Mom, who still lives in her own home. We thought it was time for her to sit back and let someone else do the yard work! We contracted with American Lawn and Landscape. They were nice enough to email a certificate to present to our Mom showing that they will provide lawn care for all of this summer. It's been about three weeks since the first visit, and so far all is going well. They work quickly and do a good job.

They arrived as they promised. The work was finished and we were very pleased. We will definitely have them return in the Spring. They are true to their promise and very polite.

They showed up at the scheduled date and time and completed their work quickly, it had been at least 5 years since the last time I dethatched so there was quite a bit of thatch to remove. I thought they performed a very good job.

We have a small yard and so they charged us about $40. They were just really easy to work with. One of things that we liked was that they have a really nice website, and so we could do most things without having to call them. We would recommend their services to the others. We're planning on using them again. We think their pricing was standard. Their quality was good and we never had to wait.

They gave us a detailed, well written estimate and contract. Three small pine trees had died and they had several suggestions for replacements. They emailed pictures of bushes with details of growth patterns and other pertinent info. They worked VERY long and h****** the backyard clean-up. We had not raked up the leaves from the previous fall, so there must have been about 20 cans of leaves, grass clippings (they also mowed), branches, etc. The lawn looked very good after the de-thatching. The foreman was very knowledgable and made excellent suggestions for maintenance. They all worked efficiently and cleaned up when done. We will definately use them for the fall clean-up and over-seeding.