The sales guy was great friendly and seemingly knowledgeable. After taking our $$$ the story turns. In short after dealing with multiple service technicians coming to the house to get the same information before the project could get started and then multiple project mangers and months of delays. The nearly $60K system we wee told about is not what was delivered or even capable of powering more than a handful of circuits. They ran 100amp backup off the 50amp inverter output. I'm not an electrician but this seems questionable. BUT... They'll be happy to upgrade it for thousands of dollars more. In addition the solar panel bracing was mounted parallel to the rafters vs perpendicular. Which it causing sagging because the footing was not mounted over trusses. Now we have to add structural support between the trusses.
Description of Work: Generac Solar System
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$60,000
Dianne F.
05/2017
5.0
solar panels
+ -1 more
Going solar couldn’t have been simpler. We discussed all of our options and received all the information we needed to make our decision. Straight Up Solar managed all of the permits, the site plan and the installation seamlessly. We are now paying our electric company a monthly fee for the meter and that’s it. I actually look forward to receiving the bill to see how many kWh I have banked!
Description of Work: Installation of solar array
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terra B.
01/2017
5.0
electrician, solar panels
+ 0 more
Shannon Fulton, our main contact at Straight-up Solar, took the time to answer all our questions, and we went through quite a few different scenarios, each with pros/cons, before deciding to spread the solar panels over 5 different roof surfaces on the south side of our home. This was not a standard or easy installation, but every member of the team worked together, and in the end it worked beautifully. As soon as they flipped the switch, our monthly electric bill went to the $18 minimum monthly service charge. We are now in the shortest days of the year, so may have to pay a bit more than that, but so far the system has worked perfectly, and we are very happy to be generating clean energy and paying very low electric bills.
Description of Work: We wanted to install a solar system to power our home in order to take the next step in both economic and environmental sustainability.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David T.
11/2016
5.0
electrician, solar panels
+ 0 more
It went very well. They were very friendly and professional. Everything was done when they said it would be done.
Description of Work: StraightUp Solar designed, ordered, and installed the solar panels, inverter, mounting hardware, and the necessary major wiring. They worked with the various inspectors, as well. Our system is 16 high efficiency panels and a 4 Kilowatt inverter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
David W.
11/2016
5.0
solar panels
+ -1 more
Quite well. Our place is particularly well suited for solar (south-facing unshaded roof, not particularly visible from the street). Going into the winter months, we're close to two months ahead of actual power consumption. Net billing is a great thing!
Description of Work: Installed solar panels that should cover essentially all of our power consumption.
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Service Categories
Solar Panels,
Electrical
FAQ
StraightUp Solar is currently rated 4.2 overall out of 5.
No, StraightUp Solar does not offer free project estimates.
No, StraightUp Solar does not offer eco-friendly accreditations.
No, StraightUp Solar does not offer a senior discount.
No, StraightUp Solar does not offer emergency services.