ReBath

MY REBATH NIGHTMARE! 1 - I did NOT get a round toilet. The one I picked out and paid for was damaged so Tristan took it upon himself to pick out one he liked and installed an oval one, which is most definitely a man?s toilet, not a woman?s which is quite uncomfortable and ugly. 2 - I do not recall ever seeing in writing the 10% discount I supposedly received. 3 - I was promised work to start in 6 weeks, it was 2 days shy of 10 weeks! 4 - I was without a toilet for 3 days and without a shower for 5, which covered a weekend! 5 - All work was guaranteed to be completed within 3 consecutive days, whereas it took 5. On August 17, 2011 (almost 10 weeks [75 days] later!!!) Rebath finally came to install my dream bathroom. Or so I thought! The problems I found I reported to Rebath via email to Stephanie who assured me everything would be taken care of. When the work was complete, I noticed there was no electricity to 4 rooms in my home that had previously worked. The bathroom light/fan/nightlight did not work properly. The light and fan were connected to the same switch and the nightlight did not work at all. I did not receive the paperwork/warranties from the items I purchased (sink, vanity, mirrored medicine cabinet, and toilet topper) The linoleum does not reach the wall, it was cut too short. The trim on the wainscot was cut too short so a stupid, ugly piece of wood looking styrofome is attached to the wall Same piece of trim has a gouge in it. ?Clear? caulk has already yellowed! When I received a final bill I emailed Rebath and informed them I would pay the bill as soon as they fulfilled their promise to fix the problems and give me my warranties for items I bought. A Rebath representative hired an electrician to fix the electrical problems, if they found they were due to Rebath?s mistake. He came out on August 25, 2011. The letter from Schwartz Electric states that they did indeed find that the neutral or white wire was not making connection back to the panel. That is because Tristan cut it! Could not find any connection with the work in the bathroom to my problem. Admitted they broke off a switch plate cover to the basement light switch, and left the mess for me to clean up. Admitted the chipped paint off a blank cover on my ceiling and pried it open. This has been covered for the past 25 years! Admitted to entering my attic. Totally missed that the light/fan switch in the bathroom did not work properly. How could a TRAINED ELECTRICIAN miss that????? Reported numerous code violations (ALL homes have code violations as codes constantly changed. This home was built in early 60?s so obviously there are code violations compared to today?s standards!) Caused numerous damage to my home! Damaged drywall when removing kitchen switch plate cover Damaged ceiling when removing painted-over cover Damaged ceiling in kitchen/living room when in attic which cost $2,100 to repair! Destroyed outlet cover in basement and left the mess As I did not trust the electrician Rebath hired, and who could when he missed the most obvious problem? the bathroom light switch not properly working? I hired Fox Electric. Matt, an electrician with Fox Electric, came to my home on Friday, September 2. He found/repaired the following: Bath fan has 3 circuits, two (fan and light) of which were connected to one switch the other (night light) not connected at all. REPAIRED so all three are connected to their own switch. Found bath fan was installed incorrectly, was not properly braced to support unit, but held up by drywall and one screw. Bracing between rafters is REQUIRED. Also found that electrical connections were made outside of junction box and junction box cover was pinching the wiring. Found other two switch circuits were cut and tapped in attic! NOT CODE! Informed me that all junction boxes are REQUIRED to have access, one was covered up by rebath. Found vanity light was installed AGAINST CODE and the back plate for fixture was missing. When vanity was removed, found circuit for kitchen light and other cut and tapped in the wall! Found hot lead cut and taped in wall as well. Found all circuits in junction box were cut and left in wall, when electrical junction receptacle to the right of sink was removed to cover it with the wainscot. I did not want this to go to court. All I wanted was for Rebath to own up to their mistakes and do the right thing by paying for the electrician and repair to my ceiling, and I would pay what I owed (if anything) once these costs were deducted from final payment. I have worked hard to take care of and pay for my home which I have lived in for 25 years. It was my dream to finally get the bathroom I?ve always wanted and now it?s uglier than before! Now I have a white trash bathroom and white trash kitchen/living room. I feel like I?ve been taken advantage of because I am a middle-aged single woman. Don?t think a man would be treated with such disrespect. What would I like? · The original $5000 down payment · Cost of Fox Electric repair ($1,400) · Cost to repair ceiling ($1,200) · New toilet of my choice installed · New trim piece that fits properly installed · Re-caulking in NON yellowing white in the bathtub · For this to finally be over I have since GOOGLED rebath and have found so very many unhappy customers, I?m just one in a long line. www.pissedconsumer.com www.consumeraffairs.com Timeline Friday, June 3, 2011 - Met with salesman Wednesday, August 17 - work started Monday, August 22 - work finished Thursday, August, 25 Schwartz Electric Friday, Sept 2 - Fox Electric

They were only going to do the three walls of the shower surround and bathtub with no plumbing., and they were going to use my fixtures. They weren't knowledgeable about some of the plumbing concerns. My plumbing had to be brought up to code. They were pushy and it would have been a high pressure service. My wife went ahead and signed with them but I canceled it after I read the contract. They gave a quote for $3500 but I am sure that there would have been additional charges later if we had hired them. Their products were nice and I liked the way they said that their products would be installed but I didn't really get to see their workmanship. It would have been two months before they could have got here. They were priced extremely high for what they were providing.