Orwig Renovation & Design

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We had two mahogany garage doors about 13 years old that were peeling and needed help. Justin and crew removed the doors, took them to his shop, stripped them down to bare wood, refinished the doors with a German oil. They now look better than original. It took longer than projected, but he said the products tried first did not look right. At the end, they look awesome. He is polite, felt like an honest transaction and I am very pleased with the end product.

Fine.

It took a little longer than anticipated based on conflicts with other jobs (somewhat anticipated), but there was sufficient in-project flexibility, the work was high quality, there were no surpirses and Justin is trustworthy and a pleasure to deal with. We brought him back to do some stairwell follow-on work and while we were disappointed we conuldn't come up with the right transition pieces for the foyer, this was really more of a manufacturer issue. We settled up for both projects fairly returning extra product through his contractor's retail contacts and having him come back some months later to inspect how things held up. We are please with the craftsmanship, especially with Justin;s creativity and meticulous nature with the other transition pieces. Bottom line, Justin is talented and trustworthy.

Got a great estimate from them, and they talked a great talk. We scheduled a start date, but they kept postponing it. They postponed it over and over and set me back months!! Then, they finally told us they were just not able to find the time do the work. I think they underbid the job, and had no intention of ever doing the work. VERY frustrating experience, not to mention wasting months of my time!!!

The removal of the carpet revealed that the subflooring in my condo was shot. We added in replacing that as well. The hardwood was installed in a timely fashion, and everything else was done right on the timeline as well. (There was a brief snafu with flooring but that was on ME, not on Justin or his crew.) Everyone who came into my house was professional, personable and CLEAN. At the end of the day, the space was cleaned up EVERY DAY. As we were living in the space while work was going on, it was nice to have it picked up and organized so that we could watch a bit of tv or make dinner. Justin even came back when there was something that did not work right at the end of it all and fixed it right away. He was a dream to work with and I would have him back to do work in my home anytime. I can't recommend him enough.

We now have a beautiful stairway in our home addition, thanks to Justin's work. He worked closely with my wife and me throughout the process to keep costs down and to meet our expectations. We really appreciated his willingness to accommodate our tastes and ideas for how the project should be carried out, and his open style of communication. Once the work began, Justin was prepared to stick with it until it was completed -- probably about three day's work in all. His truck broke down in the middle of the project and that threw the schedule off, but Justin did not just disappear without telling us what was happening, and he came back to finish our job a few days later even though that meant he had to reschedule other jobs. I enjoyed working with Justin because he seems to really care about doing a quality job. There are always little glitches in any complicated construction project like stair building, and this project was no exception, but we were always able to work through them, and the end product turned out well.

The work crew (two men) arrived on the day and time expected. The owner, Justin Orwig, came as well and got his men started. He spent time with us discussing details, such as transitions between the kitchen/dinning room and the living room/den. He also discussed color preferences, finish details, etc. He was very accomodating and sought to get a clear understanding of our expectations. Later Justin brought a couple of sample stains and tested them to get our feedback. The two man crew needed a little over two days to complete the sanding (approximately 1,000 sq ft of floor plus a large landing and 16 steps, including risers). We were extremely happy with how well they limited dust. They used a Festool vaccuum attachment to their sanders which almost completely eliminated any dust. Some minor floor repair was needed around two cold air returns (our home was built in 1915 and the floors are original), which Justin handled personally. Justin's crew applied the stain and Justin applied the finish, all three coats. We are very happy with the end result. It was of excellent quality and completed within a day of the orignal target date. I defintely would recommend to anyone Justin's company for refinsihing harwood floors. We don't have any experience with his other work as yet, but we have made plans for him to do some ceiling and window work later this month.