Marginal cleaning but tried to rip me off by cashing the check twice. One of which was for an inflated amount.
Description of Work: They did an average job cleaning my home. The issue came when they cashed my check, twice! The first time was for almost double the amount. The second time they cashed it was for the correct amount. I had to call my bank both times and this time they put a halt on it. I won't hire them ever again for marginal cleaning and 2 attempts to get additional funds.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$57
stan W.
03/2016
2.0
house cleaning
 + -1 more
I used Martindale Cleaning for over 4 years. I had them come on a bi-weekly basis to clean my home. For 3 years or so I had no complaints; they provided a good service for a reasonable price. The last year; however, has been a different story. Communicating with Martindale Cleaning also became quite difficult as they did not reply to phone calls or texts/emails in a timely manner, if at all. During the last year I used Martindale, there was a significant turnover of employees and the quality of cleaning suffered significantly. It was unlikely the crew who cleaned my home two weeks earlier would be the same crew to clean it at its next scheduled appointment. There was no consistency. The final issue that caused me to discontinue their service was the damage they caused to my kitchen appliances. Each time a new cleaning crew came to my home, they would dent, scrape or mar my microwave, range, refrigerator with their mop handles and dent the trash cans with their mop bucket. The dents in my stainless steel appliances are a constant reminder of the extremely poor service I received from Martindale Cleaning.
Description of Work: Martindale provides housecleaning services. They cleaned my floors, vacuumed, dusted and cleaned two bathrooms, kitchen and laundry room.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$75
Becky S.
06/2014
5.0
house cleaning
 + -1 more
unknown
Description of Work: Cleaned my home. Always do a great job for a fair price. Very trustworthy too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Dave U.
06/2014
4.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
nathan K.
11/2013
3.0
house cleaning
 + -1 more
-One arrived 20 minutes late and the other 35 minutes late -I showed them what I needed to clean and they went to work. -I had to tell them to go over things and many things like the fridge weren't even touched on the inside, which I clearly asked them to do. -They seemed more interested in moving on to the next job then doing a quality job at my place. -I used Cottage Care for my move out of my apartment and was much more impressed.
Description of Work: Cleaned three bathrooms and the kitchen for a home purchase move in.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$60
Domonica H.
10/2013
4.0
house cleaning
 + -1 more
They did good with the work. They were on time and they were very efficient with the work. I was very pleased with them.
Description of Work: They cleaned our home. This is for four bathrooms, living room, dining room, family room, basement and other rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$110
Lauren D.
07/2013
5.0
house cleaning
 + -1 more
They arrived on time. They were very good about cleaning specific things I asked for such as inside of microwave. We keep our home very clean but they dusted, vacuumed, mopped etc. They bring their own supplies which is a huge bonus and they are very reasonably priced. $80 for our 5 bedroom 3.5 bathroom house.
Description of Work: they cleaned our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Dawn H.
04/2013
5.0
house cleaning
 + -1 more
They do a great job. House looks and smells clean after they are here.
Description of Work: They clean my house on a monthly basis.
Rating Category
Rating out of 5
quality
5.0
value
4.0
Yes, I recommend this pro
$80
Domonica H.
05/2012
5.0
house cleaning
 + -1 more
They are a good company. They are always on time.
Description of Work: They cleaned my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Eric K.
02/2012
4.0
house cleaning
 + -1 more
I am happy with there service. They come every 2 weeks.
Description of Work: They clean our house. They clean the floors, vacuum and dust.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$88
Clayton A.
11/2011
5.0
house cleaning
 + -1 more
I have two men and I think it's unusual to have men. They wash windows, carry things and really go out of their way. They are really accommodating. Sometimes I have a man and woman and if I change my day and ask them to do things like baseboards and clean the cabinets it is not a problem. They work it in within my time frame. Some people want 2 hours some people want 4, I take 4 hours for my house. They are consistent. Their just really, really good. I like what they do and the fact that I can always count on them. They are coming next week.
Description of Work: Martindale Cleaning cleans my house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
Martindale Cleaning is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Martindale Cleaning accepts the following forms of payment: PayPal