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HOUSE DOCTORS

Siding, Handyman Services, Gutters,


Services we offer

LIGHT CARPENTRY, ADJUST DOORS, MAIL BOXES KITCHENS, WEATHER STRIPPING, STORM DOORS, SEAMLESS GUTTERS, GUTTER REPAIRS & CLEANING, PLASTERING, FLOORING, FENCING, DRYWALL REPAIR, ENTERTAINMENT CENTERS, REPLACE LIST BULBS, WALLPAPERING, CHAIR RAILS, LANDSCAPING & LAWN CARE, PAINTING, CROWN MOLDINGS, GARAGE/BASEMENT CLEANING, STAINING, HANG PICTURES, COMPUTER REPAIR & UPGRADES, VANITIES, INSTALL SHELVING & GRAB BARS.

Services we don't offer

PLUMBING, ELECTRICAL, ROOFING & CONCRETE.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
0%
2
60%
1
0%


Rating CategoryRating out of 5
quality
3.5
value
3.5
professionalism
3.7
responsiveness
3.9
punctuality
4.3
Showing 1-5 of 5 reviews

Bruce B.
06/2010
2.0
handyman service, siding
  + 0 more
I don?t think they did a very good job. It was a bit messy and it wasn?t well done. I haven?t used them since.
Description of Work: House Doctors did a couple of repairs on the outside of my garage.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$150

Response from HOUSE DOCTORS
This particular customer is not in our database. He must have us confused with another company. We do have a member at a different address, though. We installed a carriage light and new gutters on a room addition for that member, but no siding work.

Irene W.
04/2010
2.0
gutter cleaning
  + -1 more
Installation went fairly well, but had to call them back twice. Once to fix the pitch, which was not completed correctly at installation. Another time to correct curling at the corners of the roof line. The best part is that I called them again a few weeks ago to get an estimate on cleaning the gutters and fix the curling again. The rep told me they were not very good gutters and it would be about $650.00 to clean and "try" to repair them. Would not recommend using this company. I am currently getting other estimates to repair our "not very good" gutters which House Doctors installed.
Description of Work: Cleaned gutters and installed "gutter helmet".

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$600

Response from HOUSE DOCTORS
This customer is incorrect in her report. We weren't even open for business in 2000. We purchased our House Doctors franchise in October of 2000 and didn't "open" for business until January of 2001. We didn't start installing gutters until 2003. This customer is simply confused as to who installed her gutters. Her complaint that the gutters weren't pitched correctly cannot be attributed to House Doctors because we didn't install her gutters. Our records show that we did clean her existing gutters in 2004 (SIX years ago) and we installed low grade, inexpensive (at her request) gutter covers. We never received any further calls from this customer until April of 2010, (again, SIX years later). She called and asked if we could come look at her gutters because birds had made nests inside the gutters and they had gotten plugged up over the years. Our estimator went to her home, evaluated the situation, and presented her with an estimate to remove the covers, cleanout all the bird nests and other debris, then reinstall the covers. We also gave her an estimate to install a higher quality gutter cover that comes with a lifetime warranty (the covers she purchased back in 2004 only had a 3 year warranty on them). This customer threw the estimate back at my estimator, told him she would never use House Doctors again, and then slammed the door in his face. We tried to address this customer’s concerns and provide her with a solution to her problem. Unfortunately, she expected us to do the work for free, even though the warranty had expired 3 years ago.

Karen I.
01/2009
5.0
carpet installation, flooring contractor
  + 0 more
We had ordered carpet from the mills and needed to have it installed. House Doctors was listed in the yellow pages under flooring installation and we had used them for siding repair so gave them a call. John was there the next day to provide an estimate and a detailed plan for the orderly installation. This was a challenge as we had to empty each room, dismantle closet organizers and remove the old carpet and pad. We settled on a day and time and he was there exactly when he said he would be. We encountered a few challenges in getting the carpet to the rooms and being really close on yardage. He did an excellent job and the carpet looks great. We will definitely use House Doctors for our next project.
Description of Work: Installed carpet and pad in three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$448

Karen I.
09/2008
5.0
handyman service, siding
  + 0 more
We had storm damage to the siding above our garage in June. We contacted four handyman services to provide estimates. All four came to look at the damage; two provided estimates, one didn't have the proper equipment to complete the job, and one we never heard from again. House Doctors provided a professionally composed estimate on the spot. John explained exactly what he would do and what was needed to get the ball rolling. We provided him the sidingmatch.com research and he took it from there. He still went to considerable trouble to track down the matching siding. He showed up to do the work exactly when he said he would. He brought a heavy lift needed to reach the peak of the wall. He had to leave the project early one afternoon due to unpredicted rain and left the lift in the back of the garage. We ended up having and inch of rain and the lift got stuck in the yard. This required much additional time and work on John's part to remove the lift from the yard. It left deep ruts in the lawn but John was very conscientious about repairing the damage and even did some additional siding repair to make up for the inconvenience. He was at all times professional and the work was well done. John came prepared and completed the work as promised.
Description of Work: Replaced siding on second story of house that had blown off in a storm.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,915

Robert D.
08/2008
2.0
gutter repair
  + -1 more
We did not hire this company because of its apparent disinterest in the job. The company contact submitted his price without having a look at the gutter problems that concerned us. Hence, we were completely in the dark as to what work would be performed. We did not hire these people because they made no effort to provide us with an expert opinion or explanation or discuss options. Everything was bottom line.
Description of Work: We sought a rain downspout replacement bid and were informed that the minimum labor charge would be $150. Fine. Estimate seemed high but not outrageous. A discovery of additional problems led us to request a revised bid. It arrived in the mail a few days latter, again high but not too high.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
5.0


Response from HOUSE DOCTORS
THIS IS SIMPLY NOT THE WAY IT HAPPENED. THE MEMBER CONTACTED US FOR AN ESTIMATE AND I STOPPED BY HIS HOME, SPOKE WITH HIM ABOUT THE PROBLEM, WENT BACK TO MY TRUCK, PRINTED AN ESTIMATE FOR HIM OFF MY LAPTOP COMPUTER, THEN WENT BACK TO THE FRONT DOOR AND EXPLAINED WHAT WE WERE GOING TO DO AND EXACTLY HOW MUCH WE WOULD CHARGE. THE MEMBER PERSONALLY SIGNED OUR CONTRACT ON THE SPOT THAT VERY SAME DAY FOR $186.00, WHICH IDENTIFIED THE JOB AS FOLLOWS: JOB 1: REPLACE DOWNSPOUT AT SE CORNER OF BUILDING, 2ND STORY WITH A NEW 2" X 3" WHITE DOWNSPOUT. BEFORE WE COULD EVEN GET THE JOB ON OUR SCHEDULE, HE CALLED US BACK AND TOLD US THAT HE WOULD ALSO LIKE TO HAVE AN ADDITIONAL DOWNSPOUT INSTALLED ON THE 2ND STORY OF HIS GUTTER BECAUSE HE HAD DISCOVERED AN ADDITIONAL PROBLEM. SINCE I HAD ALREADY BEEN TO HIS HOME ON 07/29/2008 AND WAS AWARE OF HIS PARTICULAR HOME AND GUTTER INSTALLATION, I TOLD HIM THAT I WOULD MAIL HIM AN UPDATED CONTRACTED WITH THE ADDITIONAL JOB ON IT. I THEN MAILED (THAT SAME DAY) A NEW CONTRACT AND ADDED THE ADDITIONAL JOB BELOW AS FOLLOWS (FOR A NEW TOTAL OF $333.00 FOR BOTH JOBS): JOB 2: PUNCH IN AN ADDITIONAL DOWNSPOUT ON 2ND STORY GUTTER AND RUN DOWNSPOUT DOWN TO GROUND. - $147.00. HAD THE MEMBER SIMPLY CALLED US WITH QUESTIONS ABOUT THE NEW CONTRACT ONCE HE RECEIVED IT, WE COULD HAVE CERTAINLY EXPLAINED ANYTHING TO HIM OR ANSWERED ANY QUESTIONS HE MAY HAVE HAD. HE NEVER EVEN RESPONDED TO OUR NEW CONTRACT. OUR COMPANY PHILOSOPHY IS SUCH THAT WE DO NOT HOUND CUSTOMERS ABOUT ESTIMATES. IF THEY WANT US TO DO THEIR JOBS, THEY WILL CALL US. IF THEY DON'T, THEY WON'T.

    Contact information

    306 GREENWOOD AVE, Bloomington, IL 61704

    www.housedoctors.com

    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Siding,
    Handyman Services,
    Gutters,
    Gutter Cleaning,
    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Floor Cleaning and Waxing,
    Doors,
    Interior Painting,
    Exterior Painting,
    Kitchen and Bath Remodeling,
    Mailbox Repair

    FAQ

    HOUSE DOCTORS is currently rated 3.4 overall out of 5.

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    HOUSE DOCTORS accepts the following forms of payment: Check,MasterCard,Visa
    Yes, HOUSE DOCTORS offers free project estimates.
    No, HOUSE DOCTORS does not offer eco-friendly accreditations.
    No, HOUSE DOCTORS does not offer a senior discount.
    No, HOUSE DOCTORS does not offer emergency services.
    No, HOUSE DOCTORS does not offer warranties.
    HOUSE DOCTORS offers the following services: LIGHT CARPENTRY, ADJUST DOORS, MAIL BOXES KITCHENS, WEATHER STRIPPING, STORM DOORS, SEAMLESS GUTTERS, GUTTER REPAIRS & CLEANING, PLASTERING, FLOORING, FENCING, DRYWALL REPAIR, ENTERTAINMENT CENTERS, REPLACE LIST BULBS, WALLPAPERING, CHAIR RAILS, LANDSCAPING & LAWN CARE, PAINTING, CROWN MOLDINGS, GARAGE/BASEMENT CLEANING, STAINING, HANG PICTURES, COMPUTER REPAIR & UPGRADES, VANITIES, INSTALL SHELVING & GRAB BARS.
    PLUMBING, ELECTRICAL, ROOFING & CONCRETE.

    Contact information

    306 GREENWOOD AVE, Bloomington, IL 61704

    www.housedoctors.com

    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM