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BILL'S KEY AND LOCK SHOP

Locksmiths

About us

10 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. SERVICE CHARGES APPLY. EXTRA CHARGE FOR AFTER HOURS SERVICE. LICENSE: #191000167. DO NOT CONTACT THROUGH EMAIL.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

KEY DUPLICATION, LOCK REPAIR & LOCK INSTALLATION.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-14 of 14 reviews

Ann A.
04/2017
5.0
locksmith
  + -1 more
Very pleased with work.
Description of Work: Changed locks on two doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Gina G.
03/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Rekeyed existing locks and deadbolts and added deadbolts were needed. Now I have one key that rules all locks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David H.
02/2016
5.0
locksmith
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

David H.
02/2016
5.0
locksmith
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

James G.
07/2014
1.0
locksmith
  + -1 more
Locked out of the house. Called at approx. 7:20 AM reached a locksmith. He said he was the night guy but he would not come. Will never call this business in an emergency again. Or any time for that matter.
Description of Work: Refused to come to open the door.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Susan R.
06/2014
5.0
locksmith
  + -1 more
We replaced 7 sets of door handles and wanted all door locks keyed to use one key. The technician from Bill's Key and Lock arrived on-time, was very pleasant and courteous. He reviewed what was needed, examined the locks and immediately began work. He readily answered questions and was very knowledgable about his job. There was no mess, he was very efficient and the job was done quickly. If the need arises I will use Bill's Key and Lock again and do recommend them.
Description of Work: Rekeyed 7 sets of door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Jeanne R.
06/2014
5.0
locksmith
  + -1 more
It was great. Dave is very in very inquisitive and wants to know how everything works
Description of Work: An almost impossible repair job on a Anderson French Door. David was absolutely wonderful in fixing a locked door that we could not open. David did a remarkable job, He is very interested in the mechanical issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joyce E.
04/2014
5.0
locksmith
  + -1 more
He was pleasant, and efficient.
Description of Work: I use Bill's Key And Lock Shop. They did my locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keran J.
10/2013
5.0
locksmith
  + -1 more
Everything went smooth. I recommend Bill's Lock and Key and commend Nathaniel on his professionalism and knowledge of his trade, as well as his personable attitude. He noticed some things that were not installed properly. He explained what was incorrect and gave me the option of having him correct the mistakes and gave me a price for the extra work.
Description of Work: Re-keyed all of the outside doors and a security door in the house. All of the doors except the security door had two locks on them. Nathaniel was the service provider. He even drilled holes in the door jamb for the security door (which was not done with the original installation by someone else). He also corrected the door handle that I had installed in reverse.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christine K.
09/2013
5.0
locksmith
  + -1 more
I called on the morning of September 26th to see if they could squeeze me in that day. They could get me in right away and met me 25 minutes later. I explained what I needed and about 30 minutes later the job was done. The gentleman that did the work was very professional. Thanks for the great service!!
Description of Work: rekeyed 3 deadbolt locks and replace 1 doorknob

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Bob M.
01/2013
5.0
locksmith
  + -1 more
The latch on my storm door failed in the closed position. I attempted to remove the latch by removing the handles, but the issue was internal. Given the door was closed I could not figure out how to release the latch using several tools. I called Bill's, they came out that same day and had to drill out the inoperable door latch. Their service was excellent.
Description of Work: BIll's came out and extracted a broken latch mechanism from the storm door on the front of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Wendy V.
05/2011
5.0
locksmith
  + -1 more
They were great and inexpensive. They were very quick.
Description of Work: They made a key for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann H.
03/2011
5.0
locksmith
  + -1 more
very well.
Description of Work: 7 doors rekeyed (charged for 9, need to check out why charge for nine), charged for mileage, striker repair (charged 1/4 hour labor for that), 2 sets of keys made. In response to the Providers response. Yes, there were several doors with 2 locks so, that would explain it the 7 verses 9 issue. Thank you for clarifying.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from BILL'S KEY AND LOCK SHOP
To rekey locks, we charge per lock cylinder, not per door. In all likelihood, two of our customer's doors had two lock cylinders, while five of them only had one, bringing the total lock cylinders to nine. Thank you for your business, member! Andy Streenz Bill's Key and Lock Shop

Colleen C.
08/2008
5.0
locksmith
  + -1 more
I called at 3:30 on a Friday afternoon and they were here before 4:30. He replaced the doorknobs in about a half hour. He left the work area clean and was very professional.
Description of Work: Replaced 2 doorknobs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

    Contact information

    402 N MAIN ST, Bloomington, IL 61701


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths

    FAQ

    BILL'S KEY AND LOCK SHOP is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    BILL'S KEY AND LOCK SHOP accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, BILL'S KEY AND LOCK SHOP offers free project estimates.
    No, BILL'S KEY AND LOCK SHOP does not offer eco-friendly accreditations.
    No, BILL'S KEY AND LOCK SHOP does not offer a senior discount.
    Yes, BILL'S KEY AND LOCK SHOP offers emergency services.
    Yes, BILL'S KEY AND LOCK SHOP offers warranties.
    BILL'S KEY AND LOCK SHOP offers the following services: KEY DUPLICATION, LOCK REPAIR & LOCK INSTALLATION.

    Contact information

    402 N MAIN ST, Bloomington, IL 61701


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM