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J & D Door Sales Inc

Garage Doors, Doors

About us

J&D Door Sales, Inc. is well established as a full service Garage door Company that has been serving the area for over 30 years. All of our staff, sales, repairmen, and door installers have many years of service with us. You can trust us to provide you with reputable service whether you need a new door, or repair of an existing door or garage door opener. J&D Door Sales, Inc. was founded in 1983 by Don and Jean White, and has been family owned and operated ever since. Small Town, Big Service! Alternative Phone Numbers: (630) 556-3646.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Garage Doors, Electric Door Openers, Installation & Service, House Doors, Steel Doors

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.836 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
0%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 36 reviews

Keri D.
09/2017
5.0
garage doors
  + -1 more
Very professional, fast, and competitive price.
Description of Work: Garage door would not open

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave M.
05/2017
5.0
garage doors
  + -1 more
There are cheaper doors available but I liked their communication and they are local. Doc and his crew did an excellent job and I would definitely use them again
Description of Work: I have a 2 car garage and it had 2 single doors. J & D replaced them with a 17' single door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis M.
05/2017
5.0
garage doors
  + -1 more
Very well, both times we had damage to the garage and needed them to come back several years after they had replaced the door to make adjustments. They came out right away for a proposal, ordered the parts and came back in a timely manner made the adjustments the door works perfect. Great value for the work preformed very knowledgeable service personnel who worked quickly and cleaned up after themselves. I was very surprised how little the cost was to repair the door after we had repaired the garage.
Description of Work: Replaced my Garage Door and service same door several years later after the garage was damaged and door no longer function.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J & D Door Sales Inc
If you are happy, we are too! Thanks for the review. They mean a lot, now days.

Phil S.
05/2017
5.0
garage doors
  + -1 more
Excellent service, done ahead of promised time. Would definitely recommend this company for any and all Gargae door services.
Description of Work: Garage Door spring Replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry S.
05/2017
5.0
garage doors
  + -1 more
Replaced old door, removed old door etc. Quick and professional service.
Description of Work: REPLACE GARAGE DOOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David D.
05/2017
5.0
garage doors
  + -1 more
Excellent All as planned, on time, quality work
Description of Work: Replace garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

J R.
05/2017
5.0
garage doors
  + -1 more
J & D Door Sales was referred from our dear neighbor. They have been using the company for 30 years. We were very pleased with the sales and service. We will definitely use them again and refer to friends. Service was quick and professional!
Description of Work: We needed a new garage door after a "mishap" of backing into ours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J & D Door Sales Inc
Thanks so much for leaving a review. Yes we have been around along time, but on line reviews are fairly new. We appreciate that you took the time to leave valuable feedback.

John Y.
05/2017
5.0
garage doors
  + -1 more
Great job J&D!!! I would definitely have you work on our garage doors again in the future. Good price and very quick to respond! John
Description of Work: Repair garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J & D Door Sales Inc
Thank you. We hope that you wont need repairs again soon, but if you do, we will be there quick for you!

Lucia B.
05/2017
5.0
garage doors
  + -1 more
Great customer service from the initial phone call to the service technician that came to our home. I was worried since it was Friday we may not get anyone to come out. Will definitely use J & D Door Sales and would highly recommend.
Description of Work: One of the springs on our garage door broke around 10:45 on a Friday morning. Both of our vehicles were in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry H.
05/2017
5.0
garage doors
  + -1 more
Excellent. The tech came out the same day, made the necessary repairs and was very professional.
Description of Work: Garage door service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Neil R.
02/2016
1.0
garage doors
  + -1 more
We purchased 3 custom garage doors from this company. The wood doors are made at their facility, it took them approximately 6 weeks to construct and stain the doors. The cost of the doors was $12, 536.00. The doors were installed in May of 2015. The stain/paint on the doors were chipping /peeling off because the door pieces were stacked before they were completely dry. There were also portions of the doors where the wood was warped. They called me the next day and told me they were remaking the doors because they were not happy with them. I thought WOW, a company that still have great customer service. I thought they would just repaint them. I did not ask for new doors. Well.......I was wrong. We did not receive the replacement doors until December 21st, SEVEN months later. I was promised many times that they were next in line to be built. Their excuse was that they needed to make doors for houses that needed to close on their mortgages. That was fine for a while but it kept happening! My husband called the owner , "Doc" to discuss the problem. He seemed unfazed by the problem telling us we had garage doors on our home and they needed to finish others up before they could finish ours. My husband explained to him the doors they installed looked like they were twenty years old. Doc was surprised since he never came to our home to look at the defective doors. Another thing I had asked the company to do on the new doors was to fill in the nail holes. Their reply was that they don't do that. I told them I would pay for the holes to be filled. They said they would get back to me but never did. The new doors arrived yesterday. Once they were installed I came out to look at them. They did look better but there are areas were the paint/stain looks like it is dripping and areas were the paint/stain had dried leaving cracks AND the nail holes were not filled. I contacted three different painters and a builder to get their opinion, all of them thought the doors should have been sanded, and nail holes filled before the doors were stained. SO, I get to spend more money having the doors sanded, holes filled and re stained/painted this spring. I forgot to mention that on one of the doors the nails were only put in a quarter of the way the first time they were installed because they were coming back with a different color of stripping. They never did come back so they nails were sticking out until the new doors were installed 7 months later. So, needless to say I cannot say I would use this company again. We have had $500,000.+ of renovations done on our home so I have worked with MANY different trades people. I am not unreasonable and do understand that things happen. The different contractors tell me they love working at our home. I have never worked with anyone like J and D Door sales, their customer service was beyond awful!l 3/08/2016 I was very surprised to see the response from J&D Door sales about my review. Not once did someone come out to look at the doors during the 7 month I was waiting for them to be replaced. When we did call for updates we received no apologies but were treated as if we caused the problem. As I mentioned in my review WE did not ask for new doors, we thought the doors would be repainted. It was J&D that told us they would replace the doors. As far as the person who lost their job over this, I am aware that J&D is no longer making the wooden garage doors so would no longer need the gentleman who makes these doors, hopefully this is the person you are speaking of. I also thought I would have received a personal phone call to discuss my review and how it could be resolved. Once again, poor customer service!
Description of Work: Made and installed 3 custom garage doors.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,536

Response from J & D Door Sales Inc
Thank you Sir, for taking the time to submit your review. I was devastated to read your review, however, I wanted you to know someone lost their job over this and I do not believe a similar situation will happen ever again. We have been In Business for over 30 years now and shudder to think that the hundreds and hundreds of satisfied customers we have served do not count much now that we have an F. I am truly sorry that "everything" seemed to happen to you. I would be happy to discuss this with you personally. I do want to say Custom Wood Doors are not a Fast production item, months are a more typical lead time, than weeks. Please, post a front picture shot of your garage so we may all see the overall appearance of the 3 doors,please. Good luck to you always, Kathi

Jennifer S.
01/2016
5.0
garage doors
  + -1 more
My quote for 2 springs replaced was $45 higher with them. I went with the less expensive company who fit me in their schedule in just a couple of hours. I called to cancel my appointment and they were very professional. Based on a friend's recommendation and my experience today, I would contact them again if I needed.
Description of Work: I talked with their receptionist and she was very helpful. I got a quote and got scheduled for a "maybe" this afternoon, but most likely tomorrow.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$245

Jennifer M.
09/2014
5.0
garage doors
  + -1 more
This is the second time I have used J&D Door. The whole experience (from the nice lady who answered the phone to the result of an operating garage door opener) what great. The company is very professional, knowledgeable, quick and efficient. The guy who came out to do the work for me has obviously done this many times before as he was very quick at taking the garage door opener apart and putting it back together again. I have no reservations with this company and will call them the next time I have garage door issues!
Description of Work: Replaced the garage door opener's gear and shaft.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Janet B.
08/2014
5.0
garage doors
  + -1 more
I like them. They are professional, prompt and knowledgeable. They did the work accurately and quickly. This company has a friendly office and staff. I can't think of anything they could do to improve their service. So far I have liked my garage door.
Description of Work: I used J & D Door Sales for garage door service. A couple of years ago they installed a garage door for me. Then they came out last fall for a service on the garage door to make sure it was working smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark W.
07/2014
5.0
garage doors
  + -1 more
They were awesome. We thought the price was really reasonable for what we needed to have done, and they did a great job. The guy was great, and we would definitely use them again. I remember them, because I had them put a big sticker on my door, so that I remembered.
Description of Work: We used J & D Door Sales Inc. We last used them for garage door service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jennifer M.
09/2012
5.0
garage doors
  + -1 more
The overall experience was a good one. J&D returned my inquiry for a price quickly and then set up an appointment for the next day. The service guy was prompt and got right to work on the garage door. He wasted no time and serviced the door very quickly. He had patience to answer my questions and was professional and knowledgeable.
Description of Work: Basic visual inspection of garage door and garage door opener. He oiled the hinges and wheels/track.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Al B.
07/2012
5.0
garage doors
  + -1 more
The representative from the company came to my house a few hours after I gave them a phone call. He gave me an explanation of the problem with the broken door and told a possible way to fix the door or if I chose to replace the door with a new one. I decided to get a new door. He explained the models of doors available and their prices. Within two working days, the installers came and put in the new door. It only took two hours and they cleaned the work area before they left. The workers were very efficient and professional.
Description of Work: The company replace my broken garage door with a new door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$970

GLENN M.
07/2012
4.0
doors, garage doors
  + 0 more
Called the company and they said that they come out to give estimates but if you do not go with them they charge $85.00 for a service call. I made an appointment and they came out within a few days but they wanted to come between 3-5pm I told them this was not convenient and they came at a earlier time. Rick came out and gave me a estimate and a day, if they did not have the panel in stock. He said it would take two weeks at least to get a panel and install it. He said if they do have a panel in stock it would be 2-4 days and would call the next day. Rick called and said that they had a door panel in stock and came within 3 days and installed the door panel. I thought the price was a little high for the amount of work that was done. Charging for an estimate if you don't go with a company is one reason I would not be using this company for any future services.
Description of Work: Replacement of one door panel of a 4 panel 2 car garage door and adjustment of garage door opener.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$450

Therese G.
04/2011
5.0
garage doors
  + -1 more
Returned phone call promptly and set up appt. They came at the time specified and did the work promptly.
Description of Work: Replaced both springs for our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Steve D.
12/2010
5.0
garage doors
  + -1 more
Great company. They answered our questions and communicated well. They executed the job as promised and even came back to tweak an item I had a question about.
Description of Work: Installled new insulated 9 x 7 garage door,with windows and garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

James & Eva T.
08/2010
5.0
garage doors
  + -1 more
The person doing the repairs was very professional and quick.
Description of Work: Garage door spring was broken, replace both with new, and check the track and frame and made adjustments as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

SAM M.
05/2010
5.0
garage doors
  + -1 more
Shannon the sales rep knew more about the doors' construction and the industry and competitors' products than you can imagine. Brian, the installer, was the most professional and curteous tradesman. He had to make a few tweaks for some funny architecture we have, and let me take my time to choose placement of the window panels and decorative hardware. He kept the workspace clean and clear at all times. I compared three door companies and their products and prices. J&D offered higher grade products all around for about $200 less than the other firms I interviwed. All were qualified, but J&D rose above the rest in products, price, and service.
Description of Work: We had both of our 8x7 garage doors replaced with upgraded materials, including insulated windows and a workhorse of an opener on each.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

JUDITH AND TOM D.
07/2008
5.0
garage doors
  + -1 more
They were very prompt and worked efficiently. I thought the price was reasonable and their labor price per hour was lower than the other companies I had checked out. The man was very business like in his manner.
Description of Work: This company came out and replaced a part in our garage door opener so that it would work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JIM F.
05/2007
5.0
garage doors
  + -1 more
Our garage door started making an awful noise. We found J & D Door using Angie's list. They were able to find a way to squeeze us in on a Saturday morning. Pete showed up on time. He was very professional, friendly, knowledgeable, and fixed the door well. Much better than previous garage door companies we have used. Next time we have a garage door problem, we'll definitely use J & D again!
Description of Work: Replaced six garage door springs and performed routine garage door maintenance & lubrication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

GERARD B.
10/2006
5.0
garage doors
  + -1 more
The company (Pete) arrived the same day I called! Fixed the door in about 45 minutes and charged $83, about $300 at least less than I thought would be the cost to replace things, but they were able to simply repair. These guys are top notch!
Description of Work: Our electric garage door had fallen off the tracks and then tried to shut itself and more or less mangled the garage door. With the spring tension and the weight of the door, I could barely even move anything more than an inch. Was prepared for at a minimum new door replacement and probably opener too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83
    • 1(current)
    • 2

Contact information

200 E 2nd St, BIG ROCK, IL 60511

http://www.jdgaragedoors.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

J & D Door Sales Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

J & D Door Sales Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, J & D Door Sales Inc offers free project estimates.
Yes, J & D Door Sales Inc offers eco-friendly accreditations.
No, J & D Door Sales Inc does not offer a senior discount.
Yes, J & D Door Sales Inc offers emergency services.
Yes, J & D Door Sales Inc offers warranties.
J & D Door Sales Inc offers the following services: Garage Doors, Electric Door Openers, Installation & Service, House Doors, Steel Doors

Contact information

200 E 2nd St, BIG ROCK, IL 60511

http://www.jdgaragedoors.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed