It took over a month for him to come out and quote. Once I received the quote, I submitted it to the insurance and received the check. I contacted him again and asked him to come and do the work. Two months later, he showed up and did some of the work. He asked for half of the money, which we paid him $400. He said he would be back to finish the job. He never came back or returned any of my 10 phone calls. The bricks he fixed were put in very poorly (crooked with glue exposed). He didn't even use new bricks. He just used the damaged ones. It looks very unprofessional and we had to replace the bushes ourselves. We are now forced to hire a different company to fix the work he did and finish the job.
Description of Work: Hired to repair stone wall and bushes that were hit and damaged by a car.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$750
Nancy K.
05/2007
1.0
hardscaping
+ -1 more
It took over a month for him to come out and quote. Once I received the quote, I submitted it to the insurance and received the check. I contacted him again and asked him to come and do the work. Two months later, he showed up and did some of the work. He asked for half of the money, which we paid him $400. He said he would be back to finish the job. He never came back or returned any of my 10 phone calls. The bricks he fixed were put in very poorly (crooked with glue exposed). He didn't even use new bricks. He just used the damaged ones. It looks very unprofessional and we had to replace the bushes ourselves. We are now forced to hire a different company to fix the work he did and finish the job.
Description of Work: Hired to repair stone wall and bushes that were hit and damaged by a car.
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Service Categories
Pavers and Hardscaping,
Landscaping
FAQ
R&L LANDSCAPING is currently rated 1 overall out of 5.
No, R&L LANDSCAPING does not offer free project estimates.
No, R&L LANDSCAPING does not offer eco-friendly accreditations.
No, R&L LANDSCAPING does not offer a senior discount.
No, R&L LANDSCAPING does not offer emergency services.