PAUL'S HEATING & COOLING

After having them install my furnace, I asked them to check the AC unit. They looked at it and said it doesn't stay on and showed me this claim. They said that "just by looking at it I can tell it's not going to function." Their indication was that the fins were pressed in ( which I can easily re-comb). They didn't check the freon level, look at the lines or wiring. They told me it had to be replaced for $3,000. I was not convinced, so I decided to get a second opinion. Best decision I ever made, which I hope makes up for hiring the company in the first place. Another company came out and told me that whoever installed the furnace DISCONNECTED THE AC LINES and WIRING! The technician stated that the installers were "nothing but a SCAM ARTISTS." I agree. How can a company prey on innocent people like this, especially in this economy? The salesman, Greg, told me that they recently replaced a senior citizen's furnace and that the lady was in tears because she couldn't afford such a costly service. I hope she didn't fall victim to Paul's Heating and Cooling's dirty and unethical tactics. Be warned if hiring this company and make sure you give them no room to scam you into buying a new furnace/ac unit like they tried to do to me.

they said they had "The biggest sale in over 30 years" in effect, which I highly suspected was a ploy to hook in a buyer . They had no signage marketing such a sale and didn't specify what was on sale. 30% off installation? 25% off units? Biggest sale in over 30 years and no signage? yeah, ok...... They also said that they were licensed and bonded in my town and always does business with them. During installation I double checked to see if they applied for the permit and found out they didn't as they said they would. I found out that they were not licensed and bonded with the town. As always, I verified their statements and found out they were NOT. which I deduced that A they never do work in my town, or B they do do work in my town, just not legally as they do NOT use a permit ( if they did they would have found out they weren't license or bonded anymore). They said they were taking care of it "as we speak." so i decided to go down to check if they were with the town, THEY DIDN'T DO ANYTHING. I was lied to once again. They did remediate the problem, however, while speaking with the owner he was extremely rude, kept cutting me off and wouldn't let me speak one complete sentence, literally. They were very dirty, as they did NOT clean up after themselves ( still have scrap laying around) and they left trash in the yard overnight. while they did hook up the furnace they left saying that one of them would be back later to finish up and install the humidifier and thermostat. They didn't show up. I had to call them back to ask them to finish their job. Will not hire this company ever again. I would rather sweat to death in the summer or freeze to death in the winter if they were the last company around. BUYER BEWARE