Furniture Medic by Vanderzee

Service master cleaned my furniture and when doing so applied the wrong finish to my furniture and ruined it. They took my furniture to Furniture medic to correct the problem. They never once called me to see what finish was on my furniture. Now all of my furniture doesn't even match and they are three different colors. My furniture looks disgusting. I told them I wouldn't accept my furniture the way it was. So they took it back to fix but my furniture is still ruined. They even told me that the furniture was like that when they worked on it. I would not recommend them to anyone. I feel like they took on a project that they were not equipped to handle.

They were able to repair the china cabinet right here in my house, which was just amazing. They first gave us an estimate and upon approval, fixed it. They took such good care in repairing the cabinet. The coffee table on the other hand, needed much more tlc and they took it back to their offices for repair. They had to keep it for about two weeks to get it completed. They made sure to keep us informed and also called in advance to schedule the return of the coffee table. About a week after delivery, we rec'd a call from them asking if we liked the finish on the coffee table, saying that after some time, people may not have liked the finish and they would be willing to adjust the stain color if we didn't like it, but we were really happy with the results. It was just so nice that they called us to see how we liked the table. I would recommend them to everyone and will use them in the future!!! Such a delight to work with!!

The experience was great. Lynette came to the house checked out the table gave us the cost and took it the same day. She said it would take 4-6 weeks and we got the table back in 3 weeks.

I called this company, asking for the estimate. Once I got a call from someone on Saturday telling that if he will be in my area he will call me back. Since then has never gotten any call.

I emailed this company and was told I would receive a call from the local person. I never received a call back after two weeks. Very poor practice.

Dieter did a great job filling the dent and scratches created when the glass top fell through to the bottom of the table. It took a few weeks, but it really looked darn good when I got it back.