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A-APPLIANCE XPERTS INC

Appliance Repair, Appliance Repair - Small

About us

FAMILY OWNED AND OPERATED. SVC AREAS: GLENVIEW, HIGHLAND PARK, NAPERVILLE.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

RESIDENTIAL/COMMERCIAL SERVICE & REPAIR OF WASHERS, DRYERS, DISHWASHERS, RANGES, OVENS, COOKTOPS, REFRIGERATORS, & DISPOSALS.

Amenities

Senior Discount

ask for details

Emergency Services
Yes

Reviews

2.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
25%
3
0%
2
50%
1
25%


Rating CategoryRating out of 5
quality
2.5
value
2.0
professionalism
2.8
responsiveness
3.0
punctuality
3.5
Showing 1-4 of 4 reviews

Marion J.
01/2018
1.0
appliance repair
  + -1 more
Terrible!!
Description of Work: On December 16th 2017 I called A-Appliance Expert s LLC to repair my washing machine. The technician came and said that in order to repair the machine he would need to order parts and the part will be in after Christmas. Christmas came and went and I reached out to the company to get an update of the part. They said they had no update and the part will be in after the holidays. When the technician first came out and mentioned a down payment of $125.00 was needed to order the part. Since the total job cost $480.00 I paid half of the total amount $240.00. This company can never tell you when the part will be coming in and that they will call when the part comes. Since I have been without a washer since 12/16/17 I asked for a refund. The company said no refunds on ordered parts. I explained that I paid more than what was asked for and apparently the part is never going to arrive. The company refuses to issue a refund and are very rude and nasty over the phone. I explained that whenever a person or a business orders a part or product you are always given a tracking number and a date as to when the item will be delivered. These people are nasty and rude. Today I called and still no date as to when the part will arrive.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$240

Angela P.
05/2014
2.0
appliance repair
  + -1 more
I needed a new part for my dishwasher. He gave me two different prices, one before the work and one after the work.
Description of Work: He fixed my dishwasher.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$270

Diane E.
09/2012
4.0
appliance repair
  + -1 more
They came out the first time after the disaster with the other service provider. They fixed it and explained what the problem had been. They reconnected the water line, but did not replace all the parts, so the water popped out again and flowed out. He came back and said that he needed to get a new part and was able to fix it. He could have been more insistent the first time that the bad part should have been replaced, but otherwise he was good.
Description of Work: They put in a new part in my refrigeration that another provider had made a disaster out of.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Rosemarie P.
12/2008
2.0
small appliance repair
  + -1 more
I looked them up on the manufacturers website. The technician was late and then didn't know what he was doing. We ended up just going out and buying a new microwave. They examined the problem, they replaced a fuse and then that blew out, then something else happened.
Description of Work: I had a GE microwave go out on me last year.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$100

    Contact information

    716 W IRVING PARK RD, BENSENVILLE, IL 60106

    www.aappliancexpertschicago.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    A-APPLIANCE XPERTS INC is currently rated 2.3 overall out of 5.
    No, A-APPLIANCE XPERTS INC does not offer free project estimates.
    No, A-APPLIANCE XPERTS INC does not offer eco-friendly accreditations.
    No, A-APPLIANCE XPERTS INC does not offer a senior discount.
    Yes, A-APPLIANCE XPERTS INC offers emergency services.
    No, A-APPLIANCE XPERTS INC does not offer warranties.
    A-APPLIANCE XPERTS INC offers the following services: RESIDENTIAL/COMMERCIAL SERVICE & REPAIR OF WASHERS, DRYERS, DISHWASHERS, RANGES, OVENS, COOKTOPS, REFRIGERATORS, & DISPOSALS.

    Contact information

    716 W IRVING PARK RD, BENSENVILLE, IL 60106

    www.aappliancexpertschicago.com