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THE JONES BOYS, INC

Lawn Mower & Power Tool Repair, Knife sharpening

About us

We are a family owned business that was started in 1973. We are committed to provide the best equipment and service to the residents of the Metro-East area. Outdoor power equipment is our specialty, not a seasonal business. You can purchase or service equipment all year round. You will always find parts and equipment on display and in stock. You will find that our prices are often the same as those “box” stores. The equipment you purchase will be ready for use and you will be instructed in how to use and care for it. It will have been assembled, serviced and tested by someone who is well qualified and who has many years experience in handling lawn & garden equipment.

Business highlights

52 years of trusted experience

Services we offer

Sales and service of lawnmowers, riding mowers, tillers, trimmers, blowers backpack blowers, zero-turn mowers, mower repair, cub cadet, cub cadet commercial, estate, commereial mowing equipment, homeowner equipment, uhaul rental, echoequipment, toro mowers, mantis tillers, tractors, repair parts, service, preventive maintenance, blade sharpening, accessories sales

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.27 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
14%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.2
responsiveness
4.0
punctuality
4.0
Showing 1-7 of 7 reviews

Robert R.
10/2018
5.0
lawn mower repair
  + -1 more
Handled everything by phone. A simple fix. The company rep knew how to resolve without a service call. I will be purchasing my replace mower from these folks!
Description of Work: Riding mower would not start.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher D.
09/2018
4.0
lawn mower repair
  + -1 more
Repairs went fine, but counter help was surly. Repairs completed about a week after estimate, but considering that item was brought in during busiest time of the season, it was not completely unexpected. Have used in the past, and will use again.
Description of Work: Replace pull cord and safety bar on handle.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Stuart S.
04/2017
5.0
lawn mower repair
  + -1 more
Because it was Springtime, it took two weeks to inspect washer.
Description of Work: Inspected pressure washer and determined it was not repairable. Disposed of washer for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$40

Katherine J.
12/2014
5.0
lawn mower repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
07/2014
2.0
lawn mower repair
  + -1 more
The day I called, I was advised that they always had problems getting repair parts for DEK equipment. They appeared more negative than positive about being able to help, but agreed to pick up the chipper for a $50.00 fee (one way) ~ 25 miles and a $75.00 inspection fee to check out what was required. After no feedback, I called them almost three weeks later asking what the status was. From the beginning, I was disappointed with their excuses and customer service. The lady I talked to provided little information except that the engine was locked up and needed to be replaced; they were having issues getting an estimate. She provided no feedback on what could have caused the engine to lock up and did not suggest I talk to the mechanic. She did agree to call me the first of the next week. In the meantime, I did a Web search and found a new replacement engine for $575.00 + delivery charges. When she called, I was advised the engine would cost $575 and the total bill would be $936.42.
Description of Work: Pick up and estimate repairs for a DEK Brushmaster Chipper/Shredder, Model CH4 (14 HP) purchased new in 2010. This is advertised as a heavy duty chipper. Used three times. Purchased for ~ 1000.00 (on sale). Needed the drive belt and a rubber hose off of the air filter replaced, oil changed, etc. The chipper had not been used for probably 1.5 years and had set outside, covered with a tarp. When I last started the engine, it smoked; the oil level appeared to be OK. The Jones Boys advertises as an authorized DEK service provider.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$125

PETER V.
04/2014
3.0
lawn mower repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


HEATHER B.
03/2004
5.0
lawn mower repair
  + -1 more
THE JONES BOYS WERE VERY HELPFUL AND REASONABLE.
Description of Work: THEY DID AN ANNUAL CHECK ON OUR LAWN MOWER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    1111 MASCOUTAH AVE, Belleville, IL 62220

    JONESBOYSINC.COM

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Mower & Power Tool Repair,
    Knife sharpening

    FAQ

    THE JONES BOYS, INC is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 3:00 PM

    THE JONES BOYS, INC accepts the following forms of payment: Check,MasterCard,Visa
    No, THE JONES BOYS, INC does not offer free project estimates.
    No, THE JONES BOYS, INC does not offer eco-friendly accreditations.
    No, THE JONES BOYS, INC does not offer a senior discount.
    No, THE JONES BOYS, INC does not offer emergency services.
    Yes, THE JONES BOYS, INC offers warranties.
    THE JONES BOYS, INC offers the following services: Sales and service of lawnmowers, riding mowers, tillers, trimmers, blowers backpack blowers, zero-turn mowers, mower repair, cub cadet, cub cadet commercial, estate, commereial mowing equipment, homeowner equipment, uhaul rental, echoequipment, toro mowers, mantis tillers, tractors, repair parts, service, preventive maintenance, blade sharpening, accessories sales

    Contact information

    1111 MASCOUTAH AVE, Belleville, IL 62220

    JONESBOYSINC.COM

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 3:00 PM