Ehret Inc

I have use this company before and they did a great job, so I used them again. They did a great job again of installing a new sump pump. So far I have no problems with it. he cost of $425.00 wasn't too bad. I will use this company again. Thank you so much.

Actually, I did not get much for this 2 hour deal. There were several leaks when the water was turned on, and nothing was really addressed or repaired in the two hours I paid for - other than to be told I have several leaks. However, I did have Ehret come back and make all the needed repairs, and they did a fantastic job. I recommend them. I was a bit hesitant about using a larger plumbing company - I was concerned about a lack of personal service, etc. But everyone I worked with at Ehret was friendly and customer service oriented.

They came out on Friday to give me a quote on the work I needed. The quote was for $690 and I asked at that time if I could purchase the Angie's List deal for 2 hours of labor and apply that to the $690 quote and they agreed and said it was okay. So when I talked to the receptionist yesterday she said by purchasing the deal it would apply towards the quote fee and I saved $40 so that was good. Then today when they came out they wanted me to pay a total to them of $690. They would not apply the deal for the 2 hours of labor. So I paid Angie's List for the deal like we talked about and then they wouldn't honor it. I decided not to use the company and will be getting a refund for the deal.

The service was very good. All of my questions were answered and I was given options on the sump pump.

On the day of the service, the office called within my appointment window to let me know that the provider was on his way. About 15 minutes later, Mr Garrett arrived. He was polite and respectful. He checked the work to be done. Gave us the price for the two options we were considering (basic repair/replacement and extending the line for better access). Once we approved the option, he got to work. He worked swiftly, methodically, cleanly, and verified with us how we wanted the end result to look. Upon completion, he cleaned everything. Upon payment, we got a receipt on the spot. Overall, a very positive experience. Definitely recommend them.

It was fine. They should have not charge so much but the area was clean.

The technician provided a valuable service. He explained several options, pro's and con's, etc. I would absolutely use them again.

This is the second time I have used Ehret, and it went great. One of the best vendor's I've used in recent years. My backflow device needed to be replaced, so I used the "big deal" through Angie's list. Had a couple of miscommunications with the scheduling, but they were prompt and very responsive when we got that sorted out. The work was completed in about an hour, and they also explained to me how to disconnect the device for storage in the winter time---something the original installer (a different company) failed to do. Everyone at their company that I dealt with was very professional and courteous. I would highly recommend this company for any plumbing needs, and will definitely use them again.

I was told on phone he would call when he was on his way, I did not receive this call, not big deal though, he arrived in the window I was scheduled. When he arrived he put the shoe booties on before he entered the house. He was very nice, patient and understanding to my needs of getting the toilet fixed. He was able to diagnose the problem quickly and had all the materials on hand to repair it in a timely manner. Ehret plumber was very kind and explained the problem without talking down to me, I appreciated this. I feel he was honest and did a good job.

First- I will probably never buy an Angie"s list "Big Deal" again. There is not enough detail of what the "deal" is. I purchased a plumbing deal for $39 that was supposed to include a trip charge and $50 credit for work performed. The plumber was sent to the wrong address (companies fault). When he arrived at the correct address he told me he charges $135.00 per hour and asked if I wanted him to do the work. I thought the price was a little high but I needed the work done for a pending sale of the property and I would have been out $39 for my "Big Deal" The above work was done well and completed in under 2 hours. I was surprised to get a bill for $349.85 - $50 Angie's list credit for a total of $299.85. There was nothing on the bill to indicate how he arrived at this figure. I called the company to ask for a break down of the charges and was told they do not itemize their bills and that I should have received a written estimate before the work was performed. I told her I had not received an estimate and that the only thing I was told was that he charges $135 per hour. The woman I spoke with told me that $135 was incorrect that the charge is $165 per hour and that $135 is their commercial rate. I told her that for less than 2 hours of work at $165 per hour still did not add up to $349.85 unless they overcharge for a wax toilet ring or I was being charged for his time to drive to the wrong address. She apologized for their long time employee who should know and follow company policy regarding written estimates and said she would look into my complaint. Several days later I received a refund of $75 and an offer of $25 toward future service. I am satisfied with the $75 refund but still think they are over priced and will not be using the $25 on future service.

I have a pull out faucet in the kitchen sink. It had disconnected, and he fixed it. He also repaired the toilet and installed a new flapper. There were some additional charges, but he was prompt.

It turned out fine. There were additional charges for some repairs that I agreed for them to do. It was the first time. They were very professional and very friendly. They offered good advice. I would tell to use them. They were very good at offering multiple solutions.

The big deal for 39 dollars for a plumbing service call from Ehret Inc was 39 dollars off of that, they were good. He applied the credit. My overall experience with them went really well. He said he would be out the first thing in the morning and he was. He represented himself and his company professionally. He did all the right things you want a plumber to do. He came in and put on those little booties on, in my house he kept himself to the work area and cleaned up himself. To other Angie's List members I would like them to know that they are prompt and very professional. It was an emergency call so the price stung on that regardless.

They were prompt in calling me to set up an appointment date and arrived on time for the appointment. Plumber was able to give me an estimate and do the work on the same day. Price was much lower than estimate from another company. Very satisfied with their work and would call them again.

They put a trap in due to a sewer back up. Very good service. I'd highly recommend them. They came right away.

The hot water tap for a bathtub faucet in our rental stopped working. Hot water streamed from the faucet unabated. Thankfully, our tenant had the presence of mind to shut off the hot water at the water heater but this meant that the entire building had no hot water. We found out about this at 5:30 on a Friday. A severe winter storm was approaching and I was concerned that tenants would not be able to bathe (the cold water was far too cold) until the roads were passable again (or until Monday). Ehret's receptionist was courteous and professional and she promptly arranged for a plumber to contact us for emergency service. The plumber, Dave, called right away. He listened to our problem (which had a history of a poor repair done by someone else) and prepared us for all possible scenarios. He arrived on time and got to work. The fix involved the replacement of some gaskets and O-rings. He was honest, capable, and very friendly (which is an important quality for an individual who responds to worried landlords and homeowners). We were impressed. Because we are landlords, we often need the help of reliable service people to help maintain our premises. Trust me, there are a lot of people who will overcharge you when they think that you are ignorant, when they see that you are female, or when they think that you have the money. We were in dire straits today and this was our first experience with this company. Ehret Plumbing could have price gouged us but they did not. I believe that this speaks to their integrity and that of their employees. As a result, they will receive more business from us in the future.

It was good. They came out a couple of weeks after I purchased it. They gave me a $50 credit on all plumbing work. I had to pay for the work. He said without the deal it would have been $150 to have them come out.

We didn't have any issues because when we tore the bathrooms down to the stud, we found the problem. It explained why we had the problem in 2 out of 3 toilets in the house.

I found a company that had lower rates than this one so I did not end up using their services.

The technician provided valuable advice of maintenance product.

Cleared debris and operationally checked pump to ensure malfunction had been corrected

Jody performed the repairs and he was very professional, punctual, and qualified. I would highly recommend their services.

It went pretty good. The facet was replaced for $175. That did not include the price of the faucet. I felt like that was kind of high since I received $50 of the bill & no service charge ($39 Deal). Otherwise it would have been closer to $300. They did the replacement in about 45 minutes. We had to have them come back the next day to fix a leak in the drain pop-up. First guy was nice enough, second guy was very nice. I'm not sure I would use them again because of the price...maybe, but I would certainly get bids from other plumbers first.

In just over an hour, both commodes were removed and replaced. No muss, no fuss.

David went in through yard trap and cleaned out clogged sewer - pipe had filled with sludge. He was able to run his auger backwards from yard trap and find blockage near the foundation - thus getting it open from the yard without needing to access it from inside the house. This was a great way to treat the problem, as accessing the line from inside the house may have required taking out a toilet or cutting a hole in some drywall.