Allstar Carpet & Upholstery Care

carpet cleaner

About us

Allstar Carpet & Upholstery Care provide professional floor and upholstery cleaning services in Belleville, Illinois and surrounding areas. Our services guarantee a cleaner, fresher and healthier home or business. We know how vital your floors are to your environment; that's why we treat each job with the care and respect that it deserves. Our technicians are trained professionals who use the deep cleaning process and only the finest cleaning methods, equipment and agents that leading producers recommend. Our goal is to keep your home and business clean, smelling good, and inviting to all who enter it. We look forward to long-term engagements with our customers!

Business highlights

19 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 44 reviews

Alice H.
08/2019
3.5
{No Comment Provided}

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Emily r.
07/2019
5.0
Very pleasant experience. I needed a new company and I was so pleased. They did an excellent job. Stains that would always come back after time have disappeared. So fast; so helpful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

April M.
07/2019
5.0
Fast, Friendly, Flexible!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jill M.
05/2019
5.0
Very pleased will definitely hire them again and recommend them to family and friends!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

tracey j.
04/2019
2.0
Friendly. However, too much water was used not as clean as previous cleaners. However, carpets are older now so that may have been the difference in how well they looked. But definitely too much water used. Also suggest they wear shoe covers because they came in and outside tracking dirt onto the carpet they cleaned. They had to use our water supply which was a problem except they did not detach the hose and that night we had super cold weather and it froze. Ruined the hose and nearly caused a busted pipe.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
4.0


Michelle M.
03/2019
5.0
Very easy to work with. They explained what they were doing and along the way and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

DEBORAH C.
02/2019
5.0
We were very happy with their work and they arrived promptly at the beginning of the scheduled time window we agreed upon. We would definitely recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roxanna K.
12/2018
5.0
Customer service was outstanding! I called at the last minute and Shane was able to fit me in the next day. The quality of care he and Juno took to make our carpet look almost new, amazed us. He is upfront with his expectations for your cleaning needs and offers solutions. They took their time and the value was great! Very friendly and professional. We will never use anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff H.
11/2018
5.0
I was a little hesitate about using any company off line, but after them clean our carpet we will be using them again right after thanksgiving. Thanks so much for the EXCELLENT JOB. Mr Hoffman

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Cheryl W.
11/2018
5.0
Would to hesitate to recommend them or use them again. Friendly, professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

marie p.
10/2018
5.0
They are real nice people to work with. I am impress with the stains they got out of my carpet. I will recommend them to my friends, Great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

kathy c.
07/2018
5.0
Great guys; great job; far exceeded my expectations. GREAT customer service. Very happy with the outcome of my carpets!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Susie O.
07/2018
5.0
Excellent job thank you. Will use them again for certain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christopher K.
06/2018
5.0
They did a wonderful job, were extremely polite, and did better than the first company I had

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joel M.
05/2018
5.0
Went above and beyond to ensure complete satisfaction with outstanding service in every way!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle T.
04/2018
4.0
They deliver on their promise of satisfaction guaranteed! Options were offered for taking care of a red stain if they couldn't remove it by steam cleaning. Excellent follow up and service!!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey H.
04/2018
5.0
Very friendly, professional and thorough Carpets look like new!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$105

Lindsay A.
02/2018
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael K.
01/2018
5.0
Arrived on time, survey area to be cleaned and started immediately. Manager arrived , did a walk through, provided information on drying time. Did great job on a very soiled carpet. Reasonable price. Will be my carpet cleaner from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$235

lisa r.
01/2018
5.0
Came out quickly, did a great job and reasobably priced. Everyone was very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stacy P.
12/2017
5.0
Very professional and friendly. Our basement carpet was very dark from foot traffic, dog urine and drink spills. It looks almost brand new now. Price is very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth S.
12/2017
5.0
Very thorough, professional and extremely courteous. Had the entire house cleaned and smelling wonderful in a short amount of time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve K.
11/2017
5.0
Shane is the owner and always answered the phone immediately. His customer service was phenomenal! His team did a great job. When I called and had a question about something, he immediately set up another time he could get his team out, and he personally visited as well. Allstar is aweseome! Professional, courteous and fantastic!! I would definitely recommend to ANYONE looking for carpet and/or tile care and cleaning. I will use Allstar again! Shane and his team are top-notch!! Thanks Shane! Steve K. Mascoutah, Il

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$430
    • 1(current)
    • 2

Contact information

1230 Lakeshire Drive, Belleville, IL 62220

http://www.allstarcares.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

carpet cleaner

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Allstar Carpet & Upholstery Care accepts the following forms of payment: CreditCard
Yes, Allstar Carpet & Upholstery Care offers free project estimates.
No, Allstar Carpet & Upholstery Care does not offer eco-friendly accreditations.
No, Allstar Carpet & Upholstery Care does not offer a senior discount.
Yes, Allstar Carpet & Upholstery Care offers emergency services.
No, Allstar Carpet & Upholstery Care does not offer warranties.

Contact information

1230 Lakeshire Drive, Belleville, IL 62220

http://www.allstarcares.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed