Berkeley Appliance is a perfect 5 on all scores. Prompt, knowledgeable, clean workmanship, courteous, fair price. I highly recommend them.Thry goy my refrigerator up and running perfectly.
Description of Work: Refrigerator freezer worked, but lower part warmed up and spoiled food. They had defrost the whole unit and got it all working correctly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
c steven R.
01/2018
5.0
appliance repair
+ -1 more
great; solved problem
Description of Work: built-in over repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Edward S.
06/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Mike Berkley provided quick and professional repairs on my washing machine. I would not hesitate to hire him again, and I highly recommend him to others. Based on my experience, he knows his business!
Rating Category
Rating out of 5
Yes, I recommend this pro
David S.
06/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: They advised me on the necessity of replacing a refrigerator. Instead of trying to repair and add to their bottom line they advised and explained. Saved us from having to replace expensive parts. This was very helpful and appreciative.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Amy H.
01/2016
5.0
appliance repair
+ -1 more
very professional. knew what the problem was and fixed quickly and went the extra mile and cleaned everything very well. definitely recommend!
Description of Work: replaced motor in dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Frank G.
11/2015
5.0
appliance repair
+ -1 more
It went very well with all the necessary work being done in a very professional manner. The cleaning of the discharge vent was more time consuming due to the difficulty of access to the ductwork. Mike Berkley was able to get into the very tight space in which the vent had been originally installed and continued to work in this area until he was satisfied that it was completely clean. The repair of the dryer was relatively simple in comparison, although it also required a thorough cleaning to remove clumped lint from the area below the dryer drum.
Description of Work: Repaired the heating system on our Whirlpool Duet dryer and worked diligently to clear the associated discharge vent ductwork which required removal of ductwork elbows to access and thoroughly remove heavily clogged lint.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
lynne H.
09/2014
5.0
appliance repair
+ -1 more
My refrigerator was tripping the GCFI switch at night and when would I would reset the switch the next morning the refrigerator would restart with no problems. Mike determined it was a problem was with the defrost cycle. He corrected the problem and I have had no problem since the repair. He did an excellent job and explained exactly what he was doing and why. Will definitely call him if I need another of our appliances repaired.
Description of Work: Refrigerator repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Melissa C.
03/2014
5.0
appliance repair
+ -1 more
Unfortunately he needed the light code display information from the control panel and he did not have that. He went into a appliance store and copied the code instructions and came back. He still could not figure out the issue, so he did not charge us. Great Service!
Description of Work: Mike from Berkley came out and tried to diagnose my Dishwasher problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tony V.
02/2014
5.0
appliance repair
+ -1 more
WE DON'T KNOW WHAT ACTUALLY CAUSED THE CHATTERING WHEN DISPENSING THE WATER THAT WAS OCCURRING TO STOP, BUT THE PROBLEM WAS SOLVED. HE CERTAINLY SEEMED KNOWLEDGEABLE WHEN DIAGNOSING AND WE'RE SATISFIED WITH ALL THAT HE DID.
Description of Work: MIKE WAS TO TROUBLE-SHOOT A WATER-DISPENSER PROBLEM IN OUR KENMORE FRIDGE. HE WENT INTO THE BASEMENT AND DISCONNECTED AND RE-CONNECTED THE WATER LINE RUNNING TO THE FRIDGE FROM OUR WATER INPUT LINE TO OUR HOME. HE ALSO RE-INSTALLED THE WATER FILTER INSIDE THE FRIDGE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Diane K.
01/2014
5.0
appliance repair
+ -1 more
Mike is very professional and knowledgable. Dawn, who answers the phone, is very responsive. Would highly recommend Berkley Appliance Repair.
Description of Work: Defrosted a refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Donna H.
08/2013
5.0
appliance repair
+ -1 more
I’ve been using him for everything for the last couple of years. He comes out and he is on the money. He is reliable. He is not here to rip you off. He is very good. He is good on his prices.
Description of Work: I used Berkley Appliance to fix my oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Eleni P.
04/2013
5.0
appliance repair
+ -1 more
They have wonderful service. He is professional, fair, on time and he knows what he is talking about. We have had him for multiple issues.
Description of Work: Check my dryer and cleaned it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Terri W.
03/2013
5.0
appliance repair
+ -1 more
Called on a Friday late AM/early PM and had a return call within a few short hours. An appointment was made for immediately following Monday. It was a lid switch that was broken (its a 10+ year old top load washer - this was not a surprise). We were offered 2 options: replace the switch or bypass it. We were also advised of the cost of our options. Berkely appliance is friendly, timely, efficient and friendly. You're definitely not taken for a ride with this company.
Description of Work: Repaired washing machine that failed to rinse & spin after wash cycle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Liane J.
03/2013
5.0
appliance repair
+ -1 more
I am so impressed with this company. I was able to schedule an appointment within a day for them to come out and fix my mother's dishwasher and washing machine. The dishwasher wasn't turning on, and the washing machine had pooled water and stopped working. The dishwasher was a simple repair, but the handyman who came out ended up having to work hard to try and right a broken piece of the washing machine (I can't remember what it was called). He came out two days in a row and said he "didn't want the [part] to get the best" of him, but no matter how he hammered he couldn't get it repaired. We had previously been told over the phone that this piece was unfixable, so kudos to this company for trying. Their rates were much more reasonable than anyone else we called, and they ended up only charging us for the dishwasher repair and part. I live on the north side, and certainly wish Berkley Appliance traveled to my area because they were top notch and went above and beyond to help my elderly mother, and I really appreciate that.
Description of Work: Fixed a broken dishwasher and worked on washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Helen L.
08/2012
5.0
appliance repair
+ -1 more
Mike arrived on schedule and was polite and very professional. I explained the problem I was having with the washer. It took him only a few minutes to discover the broken part and to get the washer working again. The washer is 16 years old, and Mike explained that the plastic material was starting to get brittle from age and that's why the piece in the timer had broken. I would definately use Berkley Appliance again and recommend them highly to my neighbors and friends.
Description of Work: The timer on my washer wasn't working and Mike fixed it so it would work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Melissa C.
06/2012
5.0
appliance repair
+ -1 more
The owner of the company came to my home and serviced my refrigerator. He was done quickly and efficiently and was able to replace the part that I needed very quickly. He also gave me some advice on my other refrigerator. He told me that if I ever needed any of my other appliances serviced that he can service all appliances.
Description of Work: Refrigerator repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
James Y.
04/2012
5.0
appliance repair
+ -1 more
Everything went very well. Mike was a litle late but he worked very hard once he got there and did not stop until the job was done. He went out of his way to make sure I knew what he was doing and more importantly why he was doing it. He was very flexible with my travel schedule and accommodating when it came to arranging our appointment. I will definitely use him again for any appliance repair or installation that comes up in the future.
Description of Work: Mike installed an electric wall oven in a cabinet beneath our gas cooktop. This required enlarging the cabinet opening, removing the cabinet floor, and creating a platform for the oven to sit on. Did I mention that he also had to install the oven?
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$190
Phillip P.
11/2011
5.0
appliance repair
+ -1 more
Mike was excellent to work with. He explained everything he did so we could understand it. He was punctual and polite and the oven worked fine after he replaced the needed part. The refrigerator leak is also fixed. We recommend the company and would use them again.
Description of Work: Mike came out and looked at our washing machine, oven, and refrigerator. The washing machine needed an expensive part so we are living with the water leak until we can afford a new washer. Mike had to order a part for the oven. He did some work on the refrigerator (blew drains out) to relieve a leaking condition. He came back today (11/30) with the part for the oven. He installed it and did further work on the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Eleni P.
06/2011
5.0
appliance repair
+ -1 more
He was wonderful. He was very professional and fair. He did not do more than he needed. There were no problems. He also helped with some trouble shooting with dryer. I did not mind having him in my home and very pleasant.
Description of Work: They repaired dishwasher for us and a dryer as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
tony T.
03/2011
5.0
appliance repair
+ -1 more
They were punctual for the job. They were very friendly and knowledgeable. I liked their services and will use the same in future.
Description of Work: I used the services of Berkley Appliance Inc. for maintenance and to check my oven, yesterday.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
James T.
08/2010
5.0
appliance repair
+ -1 more
During his first visit, the repairman from Berkley ruled out a motor problem. Though he was a little late, he called to let us know he was on his way, and he did arrive at the time he estimated. The repairman worked very fast, and quickly ruled out a motor problem. He then explored further, and found the jammed liner problem. He ordered the liner, and set up a second visit. He had to re-schedule the second visit in order to handle another customer's emergency, but eventually did come back on the re-scheduled date, and quickly installed the new liner. The repairman was very professional, efficient, knowledgeable, and courteous. We felt that the $175 charge was reasonable, in that it covered the new liner, and two visits. We were entirely satisfied with this experience, and would definitely use Berkley again.
Description of Work: Our dryer would make a grinding sound, but would not start. As it turned out, the liner around the drum had come loose, and was jammed up against the drum housing, preventing the drum from turning. The liner was replaced, and now the dryer works fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$175
Susan S.
07/2010
5.0
appliance repair
+ -1 more
They have great mechanical skills. They are very resonable and very pleasant to deal with. They are creative about finding ways to fix things.
Description of Work: I'm having them out on monday to fix several appliances for me because my house was struck by lightening. In the past they fixed an old sub zero refrigerator for us. He also fixed our dishwasher which was having issues with the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Dave & Joyce M.
08/2009
5.0
appliance repair
+ -1 more
I have used him before. They only repair and they do not sell appliances. He subcontracts to the large appliance stores to fix their appliances. The guy is terrific. Anytime I need any help, he is the one that I will call.
Description of Work: I used Berkley Appliance in July to fix my dishwasher. He had to put in a new pump and a new handle. It took two trips because it was a special order item.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Dave & Joyce M.
12/2008
5.0
appliance repair
+ -1 more
I've had him go out to the property at least 3 times for a disconnected vent. He fixed it up very nicely. We had a dryer that was running strangely. He brought it out and took it apart and told us it wouldn't be worth it to fix it. He was right being that the whole motor was destroyed. He is a very honest man who would never gouge us or rip us off. When I was having a problem with our stove I called a appliance service companies and they referred me to him because they use him as their appliance repair man. My experiences with him are excellent.
Description of Work: There's a large rental that I manage for clients in Brazil, we had a refrigerator that broke down. While everyone was saying,"Get rid of it." He came over and decided it was just the heater and he ordered the part. One day later he had it fixed with no problems whatsoever.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
DOUGLAS H.
09/2008
5.0
appliance repair
+ -1 more
He has a great personality and knew what was wrong with my dishwasher. He was responsive to my phone call and came very sooner than I expected. He soon had the problem fixed and was gone.
Description of Work: He repaired a hole in the pump on my Asko dishwasher.
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Service Categories
Appliance Repair
FAQ
BERKLEY APPLIANCE INC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Saturday: 9:00 AM - 5:00 AM
BERKLEY APPLIANCE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, BERKLEY APPLIANCE INC does not offer free project estimates.
No, BERKLEY APPLIANCE INC does not offer eco-friendly accreditations.
No, BERKLEY APPLIANCE INC does not offer a senior discount.
No, BERKLEY APPLIANCE INC does not offer emergency services.
No, BERKLEY APPLIANCE INC does not offer warranties.
BERKLEY APPLIANCE INC offers the following services: Service & Installation of all major brand appliances.