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Absolute Plumbing

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

We're Absolute Plumbing & Water Damage, and we've been a leading plumber here in Beach Park, IL, since 1977. As a family-owned business, we are dedicated to serving our customers with quality work and honest service. We pride ourselves on being responsive and professional from the moment you call us until the job is completed. We specialize in water and sewer repairs and provide a variety of other plumbing services, including sprinkler head installation, water heater bonding & certification, and residential and light commercial piping. We're looking forward to growing our business to continue to serve Beach Park and the surrounding areas. If you need reliable plumbing services, we're your trusted plumbing company in Beach Park, IL.

Business highlights

47 years of trusted experience
Minority Owned & Operated
Women Owned & Operated

Services we offer

Available 24-Hours, Plumbing Services, Residential and Light Commercial Piping, Sewer Rodding, Sprinkler Head Installation, Water and Sewer Repairs, Water Damage, Water Heater Bonding & Certification, Sump Pumps, Family-Owned and Operated, Over 40 Year Experience.

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.546 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
4%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 46 reviews

Kev W.
04/2022
5.0
plumbing, septic tank, baby equipment rental
  + 1 more
If you have a plumbing issue look no further than Absolute Plumbing. Edwin the technician was on time professional courteous, viewed the project made recommendations and offered great services and a fair price for the services performed. Highly recommend if you have any plumbing issue to deploy Absolute for all your plumbing needs, Another Satisfied Customer Kevin Ward
Description of Work: Sewer Clean out
Rating CategoryRating out of 5
Yes, I recommend this pro

Emerson C.
03/2020
5.0
plumbing
  + -1 more
Responded quickly and fixed my sink problems in a very professional and expedited manner . The pricing was good very compared to the other quotes I received. Family owned businesses and amazing customer service by far superior quality and service.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Yvonne M.
03/2020
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Appointments were set & kept. All work was completed on the apartment in a timely fashion.
Description of Work: Install new shower faucet, head & handle, rod out all interior & exterior sewer lines. Replace plumbing parts to repair sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,315

H J.
12/2018
3.0
plumbing
  + -1 more
Had badly leaking tub faucet. Absolute sent out a plumber the same day. The plumber wanted to replace the faucet but we asked him to repair it. He took everything apart and had to go back to the shop to get parts. A few hours later the repair was completed but the handles were backwards (they did work but reversed from how they were before). We left it since it was functional.
Description of Work: Tub faucet repair

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$350

Katherine N.
11/2018
5.0
plumbing, drain cleaning
  + 0 more
It went great. My disposal broke on a Sunday morning, Doug came and assessed it, a new one was put on that early evening.
Description of Work: new disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Fran J.
06/2018
5.0
plumbing
  + -1 more
All was GREAT! Doug came to my home to switch out an old bath tub spout, overflow, & drain. He's very patient, professional, & extremely kind. He explained everything that needed to be done and was sure to answer any questions. Jim(owner) was just as kind when I needed a questioned answered over the phone. The repairs were done in a timely manner and I'm VERY satisfied! This was my first time using them and surely won't be my last. I HIGHLY RECOMMEND this company to everyone. They have very FAIR PRICING & are pleasant to work with. Thanks Doug & Jim for OUTSTANDING work and pleasant attitudes!
Description of Work: Install new tub spout, drain & overflow

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Absolute Plumbing
Thank you Mrs, [Member Name Removed] for your review. that was very kind of you to take the time to write it. It makes me very happy to know that our plumbers did a good job for a new customer. We try to make every customer old or new happy and we do all work to state plumbing code. Please check our website for our discount coupons for plumbing jobs you may need in the future. thanks again for your review. James Lane Owner

Robert H.
07/2017
5.0
plumbing
  + -1 more
Arrived in timely manner, was friendly, explained exactly what he was going to do.
Description of Work: Replaced piping and valve/back pressure cup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Linda E.
07/2017
5.0
plumbing
  + -1 more
Arrived on time. Completed work within an hour.
Description of Work: Replace hose on sump pump with pvc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Joel R.
05/2017
5.0
plumbing
  + -1 more
Wonderful. 3 hours after I called, my new pump was installed, even though he had to stand in 6 inches of water to do it.
Description of Work: Sump pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Doralee S.
03/2017
1.0
plumbing
  + -1 more
The company came out for a new gaucet, waterheater, and garbage disposal. The worker Edwin put in new faucet and a badger garbage disposal. He went to the store and picked out a Mohen faucet. I did not go with him and later found out they do not let the customer go with them and pick out the faucet. There is a leak underneath the faucet once it is completed. I found it when washing my hands after he left. James was coming over to inspect the work after the work was complete. They did open the panel for the water heater and said it looked good. No water heater needed. When James arrived he inspected the faucet by turning it off and on and declaring there was no leak. I asked him if I could duplicate the issue by washing my hands again and that he may be able then to see that it is leaking. He asked how would I know. He then turns to me and states you are not going to pay me are you. I let him know, I will pay him I just want the job completed before I pay. He then states that he can put a lien on the home or take me to small claims court. He then just left the house and took off. He later stated he stated he had another appointment, I was never told he just took off. Two days later he called me. I let him know I found an issue with the garbage disposal. The metal that goes all the way around is pushed in. The vanity with the new faucet is still leaking. They had also taken the box for the garbage disposal and with it was the warranty. I do not have the warranty information. I still am unable to use sink and now have to call someone in to fix the issues that were left in the home.
Description of Work: Gave a quote for faucet, badger garbage disposal, and water heater.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Absolute Plumbing
I am sorry the member is unhappy with the plumbing job that we did for her. I have been in business for 38 years and we do quality work. All work is done to code and materials meet all the standards. On February 22nd, 2017, we installed a new garbage disposal, bathroom faucet and pop up assembly. Our technician checked for leaks and there were none. She refused to pay for any of the work because she stated as soon as we leave, it was going to leak. The next day, she called at 8am and said that the sink was leaking. I explained to her that I was in Wisconsin at the time and that I was not able to go to Vernon Hills, IL until 3:30pm. Between 8am and 3:30pm, she called me 18 times. I answered each time with respect and understanding as I explained to her I would be there at 3:30 in the afternoon. She stated on the 18th time she called, that if somebody had called her 18 times she would be "irate and go ballistic." I was there at 3:30pm as scheduled. I looked at the sink and the sink was not leaking as she had stated. So, I placed paper towels under the sink and let the water run for 20 minutes. There was still no leak. Her response was "It does not leak when you're here. It leaks when you're not here." She also said that I let the water run too long because it only leaks when she washes her hands and that it leaks only when little water is run. In the next month and a half, I have spent at least 40 hours on the phone with her trying to resolve this issue. I even offered to just let her pay for the parts that were used. She agreed she would only pay for the parts, but never sent the money. After many more phone calls, I decided that I would put a lien on her house because I told her from the beginning of this issue that if she did not pay, I would have no choice to put a lien on her house or take her to small claims court. I told her this at least five times. So, on April 6th, 2017, I put a lien on her house. Again, I apologize for the situation coming to this, but I had no choice. Attached to this email are pictures of the sink.

Brett D.
02/2017
5.0
plumbing
  + -1 more
All they did was unclogged a toilet it took them five minutes from the time they showed up they haven't quote me a price before hand and so they waited afterwards to see how it was going to cost.
Description of Work: I had a clog toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0


Maria&Martin M.
07/2016
5.0
plumbing, water heater repair
  + 0 more
Owner gave us an estimate over the phone. This was a Sunday! Extremely fair and helpful owner. Plumber showed up in about ½ hour. This individual worked for the company for 15 years. Everything went smoothly and the price never charged. We had a new H2O heater in 3 hours. Great company!!
Description of Work: Replaced our leaking hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Absolute Plumbing
[Member Name Removed] Thank you for taking the time to review us, we appreciate when our customers do this for our business. Please feel free to give us a call again for your plumbing or water damage needs. Next time mention that you left us an Angie's list review and we will gladly provide you with a coupon for our service. Regards, Absolute Plumbing & Water Damage

Josue B.
03/2016
5.0
plumbing
  + -1 more
We have not had any problems since. I would definitely call them out again if I did. They fixed the problem the same day and they were very knowledgeable.
Description of Work: I used Absolute Plumbing & Water Damage Restoration for repair. They fixed the shower faucet.
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

Josue B.
03/2016
4.0
drain pipe, plumbing
  + 0 more
They fixed the problem the same day and were knowledgeable. They did really well.
Description of Work: They fixed the sump pipe on the outside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Absolute Plumbing
[Member Name Removed], Thank you for taking the time to review our service, we greatly appreciate it and use all feedback given to better our services. We hope you call us again for your Plumbing and Water Damage needs. Mention this review and we will provide you with a coupon for our services. Regards, Absolute plumbing

Thad M.
12/2015
1.0
home remodeling, plumbing
  + 0 more
After Absolute plumbing replaces the cartridge I get a knocking sound after turning off or turning on the faucet. I get the knocking sound in the faucet where the cartridge was replaced and the bathroom right next to it. This company refuses to say that they caused the knocking sound and want me to pay them again to fix the knocking sound. Totally unsat and not professional at all. Will never call them again.
Description of Work: Replace a cartridge in the shower faucet.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$225

Response from Absolute Plumbing
[Member Name Removed], Our apologies that your experience was not up to par. We try to provide our customers with the best services. I will speak with my employees in regards to this issue. We take this feedback very serious and use reviews like this to improve our services so things like this do not happen again.

Kathleen K.
11/2014
5.0
plumbing
  + -1 more
.I called Absolute Plumbing when I discovered I couldn't completely turn off my outside faucet and sub-zero temps were on the way. I dealt with Absolute about 20 years ago, when it was called Lane's Water, Sewer and Septics. Still the same owners, and Tony has been with the company 15 years. He came promptly, cut off the old faucet (which already was beginning to freeze) and installed a new one. He then tested the lines and made sure all outside hoses were disconnected. He gave me a 10% senior discount and when I asked why the prices were so high compared with 20 years ago, he told me that the faucet cost $45.00 and of the remaining $180.00, thirty percent went to insurance. He said plumbers and electricians pay the highest rate of insurance, in order to protect the homeowner. I feel it was a cheap price to pay to prevent a flooded basement.
Description of Work: Replace an outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Absolute Plumbing
[Member Name Removed], Thank you for taking the time to review our services. We take our customers feedback very serious and use it to improve constantly. We hope you call us again for your plumbing and water damage needs. Mention this review and we will provide you with a coupon for our services. Regards, Absolute Plumbing

Katherine L.
10/2014
5.0
home remodeling, plumbing
  + 0 more
Fast efficient service! Noticed leak at 10pm and called right away. Plumber was here the very next morning at 9am. A quick look and he determined it was a valve. Job was complete in an hour.
Description of Work: Leaky shower in master bathroom - inside of wall. Leaking to ceiling on floor below.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Glenda L.
09/2014
5.0
drain cleaning, plumbing
  + 0 more
On time, courteous and reasonably priced.
Description of Work: Drain unclogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Tracey W.
06/2014
4.0
drain pipe, plumbing
  + 0 more
I have used them twice. I like them when they provided the quote that was very reasonable. The first guy was nice, but I think the second overcharged. The first guy who came over and gave me a quote with no charge. I do not thing that I will use them again in the future. Overall, they have a B because of the overcharge. The work was done fine, the work was good. I do not know if they sub-contract to another company. It is not the same people for all the time. The freelancing is fine as the job is done properly. But, that will charge too much. It seems like they just call someone who is available for working,...
Description of Work: Plumbing Services: put the pomp pipe for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Shane F.
05/2014
5.0
plumbing
  + -1 more
They were good and nice. I like that they have a quick response.
Description of Work: I used the services of Absolute Plumbing and Water Damage restoration. They did plumbing work for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jesus A.
01/2014
3.0
The service was ok but the price was unexpectedly high. I did not feel that the service rendered should have been that costly. I will never hire this provider again. $240 dollars for removal of toilet, replacement of toilet ring and re-installation of toilet SHOULD NOT have been this expensive!
Description of Work: removed toilet then replaced toilet ring and reinstalled toilet

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$240

Response from Absolute Plumbing
[Member Name Removed], Our apologies that you felt these prices were too high. We are an insured plumbing business so this secures the safety of your home. Our prices can be compared to others locally and we assure you we are providing you with the best service possible serving all of Lake County since 1977. We hope this will not deter you from calling us again. If you need our services again we hope you will give us another chance, mention this review and we will provide you with a coupon. Regards, Absolute Plumbing

Shane F.
12/2013
5.0
They are great to work with. I've used them numerous times.Their people are great to work with. They will call me back immediately. I've never had a problem with them. They are all very polite. They did their jobs well and kept my house clean.
Description of Work: I used Absolute Plumbing And Water Damage Restoration for water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARIANN S.
12/2013
5.0
plumbing
  + -1 more
This is why you belong to Angle's List: at 9:00 on a Sunday morning, what should have been a simple toilet repair turned into a three story waterfall when a water line broke inside the wall. We called Absolute and a plumber arrived at our house within the hour. He surveyed the damage, gave us the price to repair everything and promptly went to work. The work was done correctly and the plumber was very professional. I would highly recommend Absolute Plumbing.
Description of Work: Replaced a broken waterline and installed a new shut off valve in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Judith J.
04/2013
5.0
plumbing, baby equipment rental
  + 0 more
The plumber arrived on time and finished quickly and gave us a discount as a returning customer.
Description of Work: Replaced the faucet mechanism in our bath tub because the faucet was dripping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Glenn B.
03/2013
5.0
plumbing
  + -1 more
The first visit was successful in pulling roots out and everything drained fine. Unfortunately, a week later it backed up again resulting in a frustrated call back to request further service. Because of further problems that were not concentrated in our house line, communication with appropriate city was necessary. However, there was successful cleaning of the house line. The company owner & employee were very accommodating & professional during this frustrating time. Not only did they exceed service calls with time & effort, they were very understanding of our situation and were very informative about troubleshooting problems in general. The cost issue was not clear at first but during the entire process, the finanacial aspect turned out to be fair for the work performed. We both appreciate the thorough work and especially the kind demeanor of the owner and his associate.
Description of Work: This problem took three visits to remedy. Rodding was done each time, with the use of a camera the final two times. The majority of the problem was found to be in the city main during subsequent visits & service from the city (which was a learning experience in itself). Problem areas were confirmed and house line was cleared and problem areas were captured on video.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775
    • 1(current)
    • 2

Contact information

Serving, Beach Park, IL 60087


Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
055-009336
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
09/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Water Heaters,
Baby Equipment Rental,
Water Filtration and Softening,
Oriental Rug Cleaning,
Basement Remodeling,
Floor Cleaning and Waxing,
Finished Carpentry and Woodworking

FAQ

Absolute Plumbing is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Absolute Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Absolute Plumbing offers free project estimates.
Yes, Absolute Plumbing offers eco-friendly accreditations.
No, Absolute Plumbing does not offer a senior discount.
No, Absolute Plumbing does not offer emergency services.
Yes, Absolute Plumbing offers warranties.
Absolute Plumbing offers the following services: Available 24-Hours, Plumbing Services, Residential and Light Commercial Piping, Sewer Rodding, Sprinkler Head Installation, Water and Sewer Repairs, Water Damage, Water Heater Bonding & Certification, Sump Pumps, Family-Owned and Operated, Over 40 Year Experience.
n/a

Contact information

Serving, Beach Park, IL 60087


Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed