Comfort Care Services Inc.

Brian identified the problem right away and was very informative and patient explaining how to avoid the problem in the future. He also took extra time to provide me with multiple tips to help my HVAC run as efficiently as it possibly can. This was my second time using the company and I can not recommend them enough! Super helpful, friendly, honest, and knowledgeable staff.

Repair person arrived on time and completed repair in minimum amount of time. He was very professional and honest about what needed to be done to complete the repair. The charges for the repair were fair and I would definitely hire Modern Heating again.

Wonderful service, prompt response, knowledgeable and very professional. We rely on their suggestion as they provide honest opinion and suggestions. Their service is so great that they even fix a problem that was caused by a 3rd party for free. We will definitely use their service in the future again.

Didn't even know they were here during or after. Professionals!

I discovered that although my A/C was blowing air, it was somewhat warm air and I noticed that the fan in the unit outside was not spinning. I saw the good reviews for Comfort Care and called them at 8:30am; luckily for me they said they could have someone out to my house that afternoon. Josh arrived 4 hours later, opened up the unit, and immediately knew what the problem was. He had the necessary part available in the truck and was able to replace the faulty capacitor in less than 15 minutes. Now my house is nice and cool again! Josh was friendly, professional, and knowledgeable, and I won't hesitate to call Comfort Care again in the future!

We have a very good experience with them. I think there is like a 25% discount on parts if you have a break down. They are trustworthy, available, and have good customer service.

Great service! The owner was willing to answer any questions I had.

The technician arrived within the specified appointment 'window', and spent about 40 minutes. After the work was completed, he walked me through each service that he performed on the furnace and what each service item meant to me. Very thorough and informative, and I feel confident that the furnace is in very good hands.

The service was super, A Plus across the board. It even got the point when I tried to tip them that they insisted it was no problem. I would recommend them to anyone.

Concerning the new furnace estimate: Brian took the time to evaluate my home setup and potential options based on my concerns, home configuration, etc. He clearly explained the 2 options with the auto-controller thermostat features I was interested in. He also answered all my questions in detail. He also was not pushy about making the sale, which I appreciate. Taking the time to do true diagnosis: Along the way though, Brian had also noticed that my furnace was not firing/igniting properly and tested it quickly. The parts he thought might be an issue tested fine, so he actually took it apart and noticed that the wrong igniter had been installed by another HVAC provider. With the correct igniter in place, he showed me that the furnace was firing the first time and every time! My furnace is no longer acting "finicky"! I really appreciate Brian and Comfort Care - he is professional, courteous, honest and fair. Many service providers act nice, but you don't realize until later (or never) that they were really screwing you over. Brian didn't even charge me a service fee because he was already here for the new furnace estimate. A few other positives to note: Brian and his team are all NATE certified - so they have extensive knowledge and training in their products and industry. I like working with top-notch people who know what they're doing. Their prices are fair - I've used other HVAC service providers that I would consider "pricey" - I think good knowledge/experience and integrity deserve fair pay. He wore cloth slippers over his shoes to protect my flooring. They also responded quickly via the Angie's List messaging system; some other providers did not respond at all - guess they are not interested in new business. Bottom line: Comfort Care will now be my go-to for all future HVAC concerns! And when I really do need that new furnace, I will be contacting Comfort Care!

Everything went well! No complaints.

We like them, I'm was pleased with the service, they just appeared to me to be more professional, they take a lot more time with servicing than the previous people I had with the service, they just seem to take more time and when I was talking to the gentleman about the possible need of replacing the unit and he was also talking to me about how it had been over charged with coolant, what to do about that, alternatives, I just had the over all feeling that he was confident.

Prompt, timely and always professional and friendly. Replacement was in stock and repaired within 24 hours.

They were very good. I give them all A's and will use them again in the future.

The technician had me go outside to the cooling unit so that he could show me the condition of the electrical contacts. I am an engineer with knowledge of electricity, and after looking at the contacts agreed that they should be changed. The work was done well, and I would totally recommend ComfortCare to anyone looking for a good heating and A/C service company in Fox Valley area. I have used them for a number of years, and have always found them to be a great vendor.

Brian and Mike are incredible, and are certainly among the best in the business. They are punctual, fair, friendly, and honest (a rare quality in so many service industries) and it was a pleasure having them work in my home. I called five companies for quotes, and only three called me back (one called a week later!) but every time I called Comfort Care they answered and addressed my questions thoroughly. They gave me quotes on two units, but after some research and conversations I determined that the 113 was the best for my home. My old unit was only 14 years old, but failed (it was a Rheem, by the way) last year and again completely this year. The price for the work was VERY good, almost $800 less than the next-lowest quote, and that was for a Lennox of comparable quality. Plus, Bryants got higher ratings on Consumer Reports than Lennoxes when I looked into the matter (although both were very good). They were very neat in their work, also, and were friendly with my family. They showed me the old coil, which was much too small for the home (16" compared with the 24" one they installed). Their work near the furnace was done very neatly. Do yourself a favor and go with this company - you won't be sorry.

The provider was fast, courteous, professional and efficient. He knew exactly what was needed and was able to provide it within 30 minutes of arriving at my home.

We use Comfort Care for all our annual furnace and AC maintenance. With a relatively new home (less then 10 years old) we were concerned when our furnace was not heating properly and the thermostat temperature kept dropping. As always, Neil was very professional, courteous, and took the time to explain in great detail what the problem and solution were to the issue at hand. He was able to figure out why the furnace tripped its safety and was promptly able to identify the cause and solution. He even explained how to reset it if it happens again to save us the service call. I highly recommend Comfort Care and think Neil is an great service technician.

Neil was out here within about 2 hours of calling...even though it had been so cold recently that all HVAC companies had been very busy. Found the problem quickly and resolved it. Price was very reasonable. Neil did a great job of explaining the situation. Highly Recommended.

Neil was super professional. He showed up on time, and fixed it promptly. I highly recommend this company.

Office staff was very friendly and helpful answering my questions regarding services and pricing. Scheduling was easy. Technician arrived at the very end of the two hour window, but called 20 minutes prior to let me know he was on his way, which I appreciated. Neil, the technician was friendly, polite, and answered all of my questions in detail. I am the type of homeowner who likes to know exactly what is being done when I hire someone to do work at my home. My furnace and AC were installed almost 3 years ago, and this was the first time it's been serviced. Neil explained everything he would be doing, and told me about the different things that can go wrong with newer high efficiency units, and what to look for if problems occur. I especially appreciated that, as it could save an unneeded service call in the future. I purchased my furnace and AC from the previous owner of this company, and was not particular happy with their service, but I was very pleased with the service under the new ownership. I will call them again in the future.

Brian and his team were the best group of professionals we've ever done business with regarding HVAC. I've used Angies List vendors before for servicing our AC in past years, but Comfort Care was in my opinion,and based on my experiences, far better than the others. They show up when they say they will. They're polite. They're fair. They work clean, and they perform the work exactly as they promise. I would use these guys any time for any HVAC need, and have told all my friends, and will continue to sing their praises. If you need great, reliable, HVAC professionals, look no further.

It went very well, owner is very direct. Workers are pretty good. They made a couple of small errors but was able to correct those problems.

I have a unique heating /cooling system that is a combined one piece outdoor unit usually found on business building rooftops. It had to be replaced due to age. Brian spent an hour with me discussing all options, including more cutomary indoor furnace units. It was decided that to use any other option but replacing the existing unit would be too expensive, since we would have to re-duct the entire house and we would have trouble venting an indoor unit within code specs. Brian quoted a price installed that was almost the same price I found everywhere on the internet for the unit alone. Installation day Brian came with 3 other men and spent the entire day installing this new monster (it almost has the same footprint as a VW Beetle) and custom building all new duct tunnels from the unit to the house and running all new electric and gas supply lines from the unit to the house. I had installed a pvc drain line from the old unit condesate drain pan to a dry well in my yard and they even replaced this for me. Considering what I got, the price was very reasonable. I have used this company for several years for routine service and new installations and have always been more than satisfied with the quality and value of their work.

Great, friendly, professional service