We hired Torres to replace a concrete patio and walkway and we are very disappointed in the final product. The work was so sloppy, we have leaves sticking out of the concrete and several leaf prints. Areas that we did not have done are splashed with concrete that we cannot scrape off. Bricks from the patio missing and not replaced. They barely cleaned up the area with rocks and some concrete they dumped everywhere. We asked the owner to come back to see how it could be corrected and he never showed up. We have had a hire a separate cleaning service for our yard but not sure how we will ever fix the shoddy concrete work. I would not recommend using them.
Description of Work: Replace concrete patio and walkway.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,700
Brenda P.
06/2020
5.0
concrete repair
+ -1 more
Beautiful work, reliable, and very nice people!
Description of Work: Front walkway and stoop
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,750
Megan F.
07/2018
1.0
concrete driveways, patios
+ 0 more
Torres Concrete was arranged by our contractors to put in a concrete stamped patio. The company did not know when they were doing. Days after it was install it was covered with surfaced cracks and also had the following issues: construction joint with two separate pours and misaligned stamping, sawcut control joint incorrectly cut outside of mortar join, surface cracking due to over stressing concrete paste that was too dry with stamp tool, incorrect sawcut out of mortar joint with lack of imprinting with stamp tool and unrepaired chip out. After many meetings and conversations, the company refused to fix the problem. We had to hire another company to remove the patio and put another one in. This not only cost us thousands of dollars, but delayed our project by weeks.
Description of Work: Stamped concrete patio
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$9,000
Rick J.
05/2017
1.0
concrete repair
+ -1 more
Areli Torres did not show up on scheduled date and time and did not call to reschedule or cancel.
Description of Work: Requested quote for stamped concrete landscape borders. Areli said his company did that and we scheduled an appointment to review my needs for Sunday May 14.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Robert W.
10/2015
4.0
concrete driveways
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Dion L.
08/2015
5.0
concrete driveways
+ -1 more
unknown
Description of Work: 12,000.00 aprox price 7/10/15
Rating Category
Rating out of 5
Yes, I recommend this pro
Gregory G.
06/2012
4.0
concrete driveways, concrete repair
+ 0 more
We have a couple of small cracks in the concrete that we are not satisfied with the way they responded to them but other than that everything was fine so I have to think about whether I will use them again in the future.
Description of Work: I used Torres Concrete to put in a new concrete driveway, new walks around the back of my house and a new patio.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$14,500
Janet R.
09/2009
1.0
concrete driveways
+ -1 more
He poured a new driveway and patio which he pitched severely to my house and basement causing flooding everytime it rained. Also, the cement finishing work was horrible. The cement started to crack after a couple days and there were foot prints and holes throughout the cement. Mr. Torres did approximately $15,000 worth of damage to my property, including cutting through 7 electrical lines, my gas line, running over my fence with his bobcat, power washing the paint off the siding of my house while he was trying to remove the cement that was splattered all over the windows and side of the house. He broke the bottom stair to my porch and broke the handle to my screen door. Mr. Torres was cited by the Village of Elmwood Park for failure to comply with an order to fix my driveway and failure to have a final inspection.
Description of Work: Mr. Torres tore out my old driveway and patio and poured a new driveway and patio which was approximately 1300 sq. feet.
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Service Categories
Concrete Driveways,
Concrete Pouring and Repair,
Patios
FAQ
Torres & V Concrete is currently rated 3.2 overall out of 5.
No, Torres & V Concrete does not offer free project estimates.
No, Torres & V Concrete does not offer eco-friendly accreditations.
No, Torres & V Concrete does not offer a senior discount.
No, Torres & V Concrete does not offer emergency services.
No, Torres & V Concrete does not offer warranties.