METRO MECHANICAL

THOUGH I WASN'T HOME I SPOKE TO ESTIMATOR AND MADE VERY CLEAR I WANTED QUOTE TO INCLUDE 3-WAY BYPASS VALVE (IT DIDN'T). TO MAKE A LONG STORY SHORT, I LATER FOUND OUT THAT LOWE'S MARKS UP LABOR PRICING AN ADDITIONAL 30%. TOTAL COST FOR LABOR WAS OVER $1000! NO WONDER WHY LOWE'S DOESN'T ALLOW CONTRACTOR TO QUOTE ME DIRECTLY AND ALL PRICING GOES FROM CONTRACTOR > LOWE'S > HOMEOWNER. I ALSO HAD SEVERAL BACK-FORTH CALLS WITH METRO M. AND LOWE'S TO FIND OUT WHY MY PRICING WAS SO HIGH, WHAT I COULD DO TO LOWER COST, ETC. TOOK ABOUT 2 WEEKS TO GET FINAL ESTIMATE IN HAND. MM ALSO TRIED TO SELL ME BILL OF GOODS THAT BY CODE, FOR DRAIN LINE, THEY'D HAVE TO CUT INTO PVC PIPE AND INSTALL STAND. I CALLED COUNTY CODE OFFICE, THIS IS NOT TRUE! I WAS TOLD THAT HOME DEPOT ESTIMATORS GIVE PRICING TO HOME OWNER DIRECTLY (THOUGH I DON'T KNOW IF IT'S MARKED UP FIRST). LOOK UP MY OTHER POSTS FOR THE CONCLUSION TO THE STORY. IN FUTURE, I MIGHT HIRE DIRECTLY, AND NOT WITH THE 30% LOWE'S PREMIUM!

THEY CAME IN AND THE HOT WATER HEATER THAT THEY BROUGHT WAS THE WRONG ONE. SINCE IT WAS THE MISTAKE OF THE HOME DEPOT, THEY BROUGHT IN A NEW ONE THE SAME DAY AND INSTALLED IT. THEY WERE VERY KIND AND INFORMATIVE. I HAD A NEWBORN IN THE HOUSE SO THEY MADE SURE TO CALL AHEAD THE SECOND TIME AND LET ME KNOW THE NAME OF THE INSTALLER THAT WOULD BE COMING SINCE IT WOULDN'T BE THE SAME PERSON.