Image Custom Blinds has been serving the Chicagoland area since 1978. We offer select Hunter Douglas products at a savings up to 40% off retail including Professional Measure, In home consultation with an expert in Hunter Douglas products, Professional Installation and 1 year free service should a problem arise. We offer plantation shutters at 40% off retail including installation Ask about our "Free" options for Angie's list members.
Business highlights
46 years of trusted experience
Services we offer
Sales of Hunter Douglas Blinds, Shades, Hardwood and Faux Shutters, Home Service, Installation on products we sell.
Services we don't offer
Blind cleaning, service or installation on products not purchased from us.
Bill and Linda know what they're doing, and it shows. They were extremely helpful in narrowing down our style, color, and fabric choices, patiently worked with us to find the right products for our budget and decor, and were super-efficient during installation (but with plenty of attention to detail). Top it off with very competitive prices, a friendly approach, and clear professionalism, and you have an all-around great experience! We will definitely call on them again in the future.
Description of Work: Consulted on selection, measured, and installed window treatments
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Vito G.
03/2016
5.0
window treatments
+ -1 more
Outstanding service, prices and products. Very helpful in recommending the best style and color of window covering for each room. Excellent prices on Hunter Douglas window coverings. High quality, beautiful products. Very skilled in measuring windows and installing window treatments. Fast and accommodating customer service. Provided very detailed price estimates. Excellent knowledge of products.
Description of Work: Measured our windows for Hunter Douglas window coverings, recommended products, ordered, delivered and installed them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,771
Pamela L.
03/2016
5.0
window treatments
+ -1 more
The blinds are all installed - which went very quickly and smoothly. There is one blind (out of many!) that is sticky - they have said to let them know if it remains sticky and they will order a replacement. I trust they will do so if need be. They look beautiful and we are happy with what we chose!
Description of Work: We bought a new house that had no window treatments at all. They came in and helped us select the right blinds to match the colors and our needs in each room. They did a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Sally N.
02/2016
5.0
window treatments
+ -1 more
I contacted Image Custom Blinds after reading the reviews on Angie's List and after having a poor experience with another blinds/shade provider. Bill and Linda were fantastic. They exemplify customer service: they promptly responded to my initial inquiry, were extremely helpful when they came to measure and provide me with a quote, scheduled the installation promptly after the blinds arrived at my house, did an excellent job installing the blinds and accommodated a change that I requested in a very thoughtful and customer-focused fashion. Their service was outstanding and I highly recommend Image Custom Blinds/Bill & Linda.
Description of Work: Installed blinds in my bedroom, kitchen, den, bathroom and office.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
JOSEPHINE F.
02/2016
5.0
window treatments
+ -1 more
Bill is very nice professional and extremely responsive. He offered excellent products at a great price and Installation was a breeze. I had a situation that did not allow me to receive the blinds at my house and he was able to ship to his location and bring the blinds to me. That was a very nice personal touch I appreciated much. I would highly recommend this company.
Description of Work: blinds for bedrooms, dining and family room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
OWEN S.
12/2015
5.0
window treatments
+ -1 more
Very knowledgeable about product offerings / how to install the product. Even repaired an shade that was improperly installed by another vendor.
Description of Work: Installed custom pleated shades
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Courtney A.
12/2015
5.0
window treatments
+ -1 more
Bill and Linda promptly arrived at our initial appointment. They were knowledgeable and prepared. They even gave us a quote on the spot. We told them we'd think about our purchase. Within one week, we decided we liked Image Blinds and we liked the product, but were no longer thrilled with our color choice. Bill and Linda returned to help us find another color. Then, they ordered the blinds and installed them about 4 weeks after our order was placed. The installation went smoothly but we were unhappy with the cord placement. Bill and Linda worked with hunter douglas to return our blinds, change the cord placement and reinstall them successfully. We couldn't have been happier with the service.
Description of Work: Bill and Linda provided a free consultation, helped us find the product and color we wanted, they ordered the blinds and nstalled the blinds. When the blinds were delivered, we werent happy with the cord placement. Bill and Linda worked with hunter douglas to return our blinds, change the cord placement and reinstall them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Alby A.
11/2015
5.0
window treatments
+ -1 more
Bill and Linda were such a pleasure to work with. They met with us and provided us with all options for what we were looking for. After picking the products, they scheduled the installation. They arrived on time, finished the work on time, and everything looks beautiful! in addition, the estimates that Bill and Linda gave us for the Hunter Douglas blinds were very competitive, compared to other estimates we got. We would definitely recommend them! Thank you, Bill and Linda for the great work!!
Description of Work: installed blinds in home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Kathleen S.
10/2015
5.0
window treatments
+ -1 more
We ordered blinds for two bedrooms and our living room. Linda provided some good suggestions for blinds that would go with our decor. The blinds were delivered to our home. We then called Bill, and within a couple days he was here to install everything. They have a good product for a fair price. The entire process is easy and smooth. I would use them again without hesitation.
Description of Work: This is the second time we've called Bill and Linda for design assistance and installation of new blinds. It's a pleasure to work with them. They are very knowledgable and provide dependable, efficient service. I would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
James S.
08/2015
5.0
window treatments
+ -1 more
Bill and Linda Berg were outstanding. From the first contact to the final installation, they were on-time, thorough in both their explanations of the different choices available as well as in their work. They completed the installation of blinds for five windows in just thirty minutes which included taking the time to carefully demonstrate and explain how each of the mechanisms functioned. These people are true professionals and their price was very reasonable as well. I would use them again in a heartbeat.
Description of Work: Provided and installed blinds for five windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,680
KAREN S.
04/2015
5.0
window treatments
+ -1 more
Bill and Linda were efficient, friendly and provided great service all around. There were many samples to choose from but we found what we were seeking pretty quickly. Order taking and payment was easy. The order was delivered to our home and after a phone call to advise Bill that the new shades had arrived, he called not long after to set up a date to do the installation. That went smoothly and pretty quickly as he was aided by Linda who helped keep everything tidy from beginning to end. We love the new look and are happy with our purchase and choice to work with Bill and Linda!
Description of Work: Provided replacement Hunter Douglas honeycomb shades for five windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Tanya B.
03/2015
5.0
window treatments
+ -1 more
Bill and Linda did a fantastic job and helped guide me through the selection process, providing me with options to choose from so that I stayed within my price range. Not only were they professional, courteous, punctual and very responsive to my needs, they came in more than 1/2 the price below quotes I received from other companies. I highly recommend them to everyone!
Description of Work: Window treatments (installed custom blinds)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Bandina M.
02/2015
5.0
window treatments
+ -1 more
Excellent! A man and a lady came. They were very courteous, helpful and answered all my questions. They did the measurements and everything came just like they said it would. I thought their price was reasonable.
Description of Work: They did window treatments.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph P.
12/2014
5.0
window treatments
+ -1 more
Ordered all products in a timely manner. Did the install & a thorough clean up after. We had 1 glitch a week later, they ordered the part & came back & installed no problem.
Description of Work: Came to our home with all the samples & fabrics so we could see all in our own setting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Mary B.
12/2014
5.0
window treatments
+ -1 more
Bill and Linda Berg, of Image Custom Blinds, were very helpful and assisted us with all the details of our purchase. We weren't quite sure what we wanted at the beginning, so the help of the Berg's was a invaluable. We purchased blinds for nearly every window in our home. Each blind was chosen based on the lighting requirements of the individual space. The Hunter Douglas lifetime guarantee was a real selling feature for us. Actually, one of the blinds was giving us some problems so the Berg's came to look at it and ended up ordering a replacement blind right away. Their expertise made the process so simple and THAT WAS PRICELESS. My husband and I highly recommend Image Custom Blinds. We have been thrilled with their products and service.
Description of Work: Bill and Linda Berg helped us choose blinds for 22 windows and then installed the blinds for us. They are a FULL SERVICE provider and worked with us from the beginning until the end of the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Kenneth P.
12/2014
5.0
window treatments
+ -1 more
We received three bids in total and worked with all three vendors to get the options we liked at their best price. The price offered by Image Custom Blinds was more than 5% lower than the other bids we received and they provided a better option than the others. Bill and Linda Berg asked us questions to get a feel for our taste and price ranges and then suggested several options and made recommendations for us. We were having major work done in our house and ran into several complications, which made the entire project take several months longer than expected. We were concerned the work would make a mess of our new shades so Bill and Linda offered to hold onto our shades in their own house for a couple of months until the work in our house was completed. Then they came out within a week to put up the shades. They put up all 23 of the shades in an afternoon. Everything was installed perfectly and their were no issues. A few months later, they promptly came out to the house to fix a string that came off one of the shades. Bill and Linda are very professional, offer a great product and service and a very good price, and are very nice people. I would highly recommend them to anyone.
Description of Work: Image Custom Blinds provided new shades for every window in our house...over 20 windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,155
kevin G.
12/2014
5.0
window treatments
+ -1 more
Bill and Linda Burg are incredibly professional, efficient and were a pleasure to deal with. I met with them to get an estimate on window treatments for several new windows recently installed in our home. They showed up on time, presented ideas and suggestions and waited for me to make a decision without a hard sell. Once I decided to purchase the blinds, they were once again, very timely and efficient during the entire process. They suggested that I have the blinds shipped to our home to save on time and once delivered, they were able to install the blinds were quickly. The blinds were exactly what I had hoped they would be and look beautiful in our home. I would highly recommend Bill and lInda's company to anyone in the market for new window treatments. Not only were they professional and very competitive in their pricing, but a pure joy to get to know and work with.
Description of Work: Installed HunterDouglas Blinds in our home on newly installed windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Ronald B.
11/2014
5.0
window treatments
+ -1 more
Bill and Linda Berg have been doing this for many years. They do all the work themselve; the quality is fantastic and the savings are substantial. They came once to discuss our needs. They understood what we wanted and made appropriate suggestions about alternatives. We delayed ordering to take advantage of an upcoming promotion. Delivery was 3 weeks later by private carrier. Bill and Linda returned the next day to install. Installation took about 6 hours for about 22 windows. While Bill was completing the installation, Linda consolidated the substantial packing material. Disposal was up to us.
Description of Work: Proposed Hunter Douglass shutters and blinds for 4 story row house. Installed about 8 weeks later. (Installation could have been quicker but was delayed by us.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Elizabeth W.
11/2014
5.0
window treatments
+ -1 more
This is a husband and wife team. They arrived promptly and provided multiple quotes for various options. Their quotes were competitive with other blind estimates I received. Each time they were at my home, they were dressed nicely in business casual clothes and removed their shoes (even for the installation). They worked quietly and efficiently. I'm very happy with the final result and would definitely hire them again.
Description of Work: Installed HunterDouglas blinds throughout our entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Dian S.
11/2014
5.0
window treatments
+ -1 more
Promptly came out to discuss my needs. Gave me expert advice and worked with me to choose style and color. Pricing was extremely competitive and they made sure I received all sale or rebate advantages. Blinds arrived ahead of schedule, installation was done promptly and the blinds are perfect.
Description of Work: Installed 4 large custom blinds for my industrial condo loft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Ed D.
10/2014
5.0
window treatments
+ -1 more
Superb. Talked with three different providers. Bill and Linda were patient, careful and precise in their explanation. They came to the house. Ended up having two visits to make decision as the blind measurement could only be made after the new windows were installed. We wanted to be able to make a decision, or come close to a decision, on the color, model, etc ahead of time so as to minimize the time that the windows would not be covered. They were great at explaining. We have been to several other vendors over the last twelve years as we have purchased various Hunter Douglas products for either our suburban home or our loft in the city. These two were the best of the lot. When the blinds came in, they called and offered to come out that night to install them!! We did the install a few days later when it fit our schedule. But the offer, knowing that we had expressed concern about how long it was going to be without proper blinds was most appreciated .
Description of Work: Install Hunter Douglas Architella blinds in master bedroom (3) and study (2)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,075
Azfar A.
10/2014
5.0
window treatments
+ -1 more
Came to my home discussed what my needs were and showed me a variety of samples. We choose the mid range priced blinds. The order was placed and they installed them within three weeks. They were pleasant to deal with and the installation was quick and the blinds look great. I would invite them back again, very professional and pleasant to deal with.
Description of Work: Installed Hunter Douglas blinds in my living room and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Mary C.
09/2014
5.0
window treatments
+ -1 more
Excellent service. They were very professional, very courteous, and did it in a timely manner; I could not have asked for more of a professional.
Description of Work: They put new window treatments in every window of my new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Rita E.
09/2014
5.0
window treatments
+ -1 more
Very prompt service and very professional. Would recommend and would use them again.
Description of Work: Install honeycomb shades.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Mark S.
07/2014
5.0
window treatments
+ -1 more
It went great. Linda had great advice (colors, styles, etc) and Bill was very precise. We love our cordless blinds. They are beautiful and such great quality (Hunter Douglas). I had received a total of 3 estimates from various other companies - and Bill and Linda's by far was the best and I felt they were the most competent and knew their stuff. They have been doing this for so such a long time - they are so efficient and fast too. My husband and I could not be happier with our blinds. They look gorgeous. Thank you Bill and LInda!!!
Description of Work: Bill and Linda were amazing. They came to my house and gave me an estimate on what it would cost to cover ALL of our (many) windows with blinds. They were fast and efficient. Linda offered me great advice as Bill measured. The estimate was so good we decided to go with them and our blinds look AMAZING.
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Service Categories
Window Treatments
FAQ
IMAGE CUSTOM BLINDS INC is currently rated 5 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
IMAGE CUSTOM BLINDS INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, IMAGE CUSTOM BLINDS INC does not offer eco-friendly accreditations.
No, IMAGE CUSTOM BLINDS INC does not offer a senior discount.
No, IMAGE CUSTOM BLINDS INC does not offer emergency services.
Yes, IMAGE CUSTOM BLINDS INC offers warranties.
IMAGE CUSTOM BLINDS INC offers the following services: Sales of Hunter Douglas Blinds, Shades, Hardwood and Faux Shutters, Home Service, Installation on products we sell.
Blind cleaning, service or installation on products not purchased from us.