Image Custom Blinds has been serving the Chicagoland area since 1978. We offer select Hunter Douglas products at a savings up to 40% off retail including Professional Measure, In home consultation with an expert in Hunter Douglas products, Professional Installation and 1 year free service should a problem arise. We offer plantation shutters at 40% off retail including installation Ask about our "Free" options for Angie's list members.
Business highlights
46 years of trusted experience
Services we offer
Sales of Hunter Douglas Blinds, Shades, Hardwood and Faux Shutters, Home Service, Installation on products we sell.
Services we don't offer
Blind cleaning, service or installation on products not purchased from us.
Description of Work: Selected mechanical and standard blinds. They were professional on all regards and helpful with my choices.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barb W.
06/2015
5.0
window treatments
+ -1 more
unknown
Description of Work: They installed multiple windows of blinds in my home. They were very nice and helpful.
Rating Category
Rating out of 5
Yes, I recommend this pro
Dena C.
05/2015
5.0
window treatments
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael H.
02/2015
5.0
window treatments
+ -1 more
unknown
Description of Work: WIlliam and LInda were very professional, informative and helpful. SHowed me the product, went over the samples, went over the cost. I placed my order with them, the product was delivered to my door within 10 days. I called them when the product arrived as told, and they were there about 2 days later to install them. Install was perfect, product is beautiful. I would recommend them to anyone looking for window treatments. I am a very satisfied customer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Deirdre D.
12/2014
5.0
window treatments
+ -1 more
Great. See above.
Description of Work: Installed remote-controlled Hunter Douglas blinds in 4 windows. Husband and wife duo were amazing. They gave recommendations on design, ordered the blinds, and installed them when they came. All very efficient and professional. I don't normally write reviews, but they were very good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
MONROE A.
04/2014
5.0
window treatments
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Douglas H.
03/2014
5.0
window treatments
+ -1 more
unknown
Description of Work: Installed HunterDouglas shades.It went great
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2.5
Tom W.
09/2013
5.0
window treatments
+ -1 more
They where great.
Description of Work: install Custom Blinds in all bedrooms, bathrooms, and family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,577
MARIE O.
05/2011
5.0
window treatments
+ -1 more
Great
Description of Work: Custom Image Blinds ordered and installed plantation shutters. They did an excellent job, and are a pleasure to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Camille A.
04/2011
5.0
window treatments
+ -1 more
I made the appointment and they arrived on time. They measured correctly, a few weeks later they came to install. I was very happy with the service. They are great group of people to work with.
Description of Work: I had luminate vertical blinds installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Susan O.
04/2011
5.0
window treatments
+ -1 more
We are more than pleased with the knowledge and experience that Bill and Linda provided as well as the variety of products we had to choose from. They are both very cordial. They also provided us with information on how to apply for a $200 rebate. Wish we had know about them when be built our home. We had a lot of frustrations with the person who provided our origional blinds and drapes. Wish we had the services of Angie's List then as well.
Description of Work: The owners Bill and Linda came out and provided a number of options for our front room and bedroom blinds. We wanted something that provided privacy when open during the day but yet let you see out. These blinds do just that and let you close at night for privacy. They were exactly what we were looking for. Bill and Linda came out and installed the blinds two weeks after their intitial visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Brad S.
03/2011
5.0
window treatments
+ -1 more
We love our new plantation shutters. The price quoted was way lower than other places, and they were great about the installation and keeping us up to date with the order status. I wouldn't hesitate to use them again.
Description of Work: installed plantation shutters in living and dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
M.S. B.
02/2011
5.0
window treatments
+ -1 more
Bill and Linda were 2 of the nicest, most professional people that I have ever dealt with. We set up an initial appointment to view samples and get an estimate. They arrived right on time, showed us all the relevant samples, helped us with our choices and gave us an estimate which was exactly the same as Bill had quoted me on the phone. We set up an installation date and they came back and installed the blinds and disposed off the old ones. The entire transaction was painless and they did what they had agreed to do, to the letter. More so they put one at ease and we were very comfortable with them. Given the fact that their estimate included measuring, installing and taxes I believe we got a great deal. I give then an A+ in all categories and would definitely use them again and refer them to my friends
Description of Work: We had Hunter Douglas Silhouette Shadings in our Family Room and Duette Blinds in our formal room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
CINDY C.
02/2011
5.0
window treatments
+ -1 more
It went fantastic! You feel almost as if you have known them all your life! They put up with and were friendly with my greyhounds and I was pleased when the blinds came in so much sooner. I will definately use them again! It's not often that you have the same people that come out at the beginning and then come back to install!
Description of Work: Had them come out to give me ideas for a living room bay window, a dining room bay window and front door sidelights. They brought in lots of samples in all price ranges. I did end up chosing one of the most expensive for the bay windows, but I had alot of other choices. They did not push you and showed you samples in all price ranges. They were both very knowledgeable and friendly. I felt very comfortable with them. They are a husband and wife team and do the installs as well. Very good communication. They had said the blinds could take 4-6 weeks, but they came in much sooner and as soon as they came in they called to install the same day. It was a very pleasant experience and I'm sure I will use them again in the future for other windows!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
ALICE H.
01/2011
5.0
window treatments
+ -1 more
Linda and Bill were wonderful to work with!! I had read reviews of their company on Angie's List. I called two other companies on the List, but their prices were much higher and they didn't follow up very well. When I called for an estimate, Bill was able to give me a precise cost based on the square footage of the window. When I called about two weeks later to set up a time for him to come out and measure, he remembered me by name and remembered what I had called about earlier. Wow! His price was about $700 less than the lowest price I had found so far. They told me that it would take 3 to 4 weeks to receive the shutters. Almost exactly three weeks later on a Saturday, they called and said the shutters had been delivered and they would be over that evening to install them. They knew I hoped to have them installed by Christmas. I can't say enough good things about Bill and Linda. They were courteous, exacting in their installation, personable and the best price around. I would not hesitate to hire them again.
Description of Work: Linda and Bill came to my home and measured for plantation shutters for my living room picture window. Three weeks later the shutters were delivered to their home. They called me and came out that same evening to install the shutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Risse Y.
08/2010
5.0
window treatments
+ -1 more
I sent IMAGE and email through Angie's list telling them I was interested in pricing for a few windows in my house. Bill called me that day to set up an appointment. We set up the appt. right away. Bill and Linda came out and measured and showed me samples. I decided to go ahead and place the order with them. I liked their quick response time. It was as though they were quite interested in the business unlike some companies that you call and they don't call back or can't come out and see you for weeks. I liked the go-getter attitude. My window and bathroom shades came in first. The shutters didn't come in at the same time, but Bill and Linda came out and installed the product that had arrived. As soon as the shutters came in they called me and got those installed right away. They were very easy to work with, very punctual, and friendy.
Description of Work: I had Linda and Bill provide me with window treatments for my kitchen, bathroom, living room, and dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Sally B.
03/2010
5.0
window treatments
+ -1 more
I called for an estimate one morning and they arrived in the afternoon. I had other estimates but theirs was better and they had the exact product I was looking for. They came on a Sunday evening to install so that I would not have to wait for my window treatments any longer than necessary. They were courteous, neat, friendly, and I wouldn't hesitate to use them again or recommend them to friends. I don't think I could have made a better choice. They gave very personal attention to the project and even gave suggestions to other aspects of it when I asked. They are a wonderful company.
Description of Work: Measuring, ordering and installation of shutters at windows in my master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Laura J.
12/2009
5.0
window treatments
+ -1 more
I called Image Custom Blinds the morning of 10/31/09 and they were at my home that afternoon. This couple is very professional and respectful of my home. They are very knowledge in the products they offer and thoroughly answered all my questions. I placed an order with them shortly after their visit and all products were installed within three weeks. All measurements were perfect and products are to my satisfaction. (Not true with other companies I have used). I definitely recommend this company. They are very good!
Description of Work: Image Custom Blinds installed Hunter Douglas window coverings on four windows. They brought various products to my home and spent a lot of time with me explaining each product, benefits, cost, available rebates, etc. They did all the measuring and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
TRACY I.
08/2009
5.0
window treatments
+ -1 more
I was very impressed with this company's responsiveness, professionalism and pricing. The owner and his wife (team) were a pleasure to work with. All my calls were answered promptly and any questions I had were tended to immediately. They made the entire process very easy and their pricing was excellent (got a total of 3 quotes). The blinds arrived very shortly after I made the order and the installation was done perfectly. This company was great to work with and I would, without hesitation, recommend them to my own friends/family. Of all the people we've used for a variety of projects in our house over the years this company ranks in my top 5. .....and they were genuinely nice people.
Description of Work: Got Hunter Douglas shades for my home office.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,850
LISA W.
03/2009
5.0
window treatments
+ -1 more
Bill was incredibly professional from the first phone call. He called back immediately, came to our house right away, went through our options and helped us find exactly what we were looking for. He kept us in the loop on timing of the order and came out promptly to install as soon as everything was ready(took less than 2 weeks). We are absolutely thrilled with the job they did, LOVE the new blinds and would recommend Bill to anyone looking for great looking window treatments at a good price with excellent customer service(not to mention, we had just had a baby days before they installed our window treatments and Bill and his wife brought us a baby gift!!).
Description of Work: We had Hunter Douglas plantation shutters installed in our living/dining room and Hunter Douglas faux wood blinds installed in our kitchen/great room. About 10 windows all-together.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
JOHN S.
12/2008
5.0
window treatments
+ -1 more
This husband wife team was excellent. They work well together very well with color coordination and design. We had one design issue in our family room - they asked a lot of questions of me to get a real understanding of the look I was trying to create. They then worked together to create a design/ look including color and texture of various fabrics. Right on the spot he (Bill) drew out the design and Linda (his wife) helped pick out fabrics. They brought out to the house hundreds of fabric samples. Before they left the design was set - fabrics selected and measurement taken. The end result was outstanding! I get compliments all the time. People and other artists have come over to the house to take pictures of the end result. The real surprise was when my kitchen designer came out to photograph the final kitchen for submission into some magazine contest- he was so impressed with the family room he also photographed that room for the magazine. If you need window treatments- hire IMAGE Custom Drapery- you will be glad you did.
Description of Work: We did a full house re-design which included window treatments for 3 bedrooms, family room, 2 bathrooms, front room, dining room - also accent treatment for the interior of those rooms (pillows, table covers, bed covers, etc). We needed someone to design all window treatments- including color coordination. We also needed someone to supply all the of drapes and window treatments - including custom construction of all treatments.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
MARIA B.
08/2002
5.0
window treatments
+ -1 more
BILL AND LINDA WERE GREAT TO WORK WITH. WE ARE VERY PLEASED WITH OUR BLINDS AND LOOK FORWARD TO WORKING WITH THEM AGAIN.
Description of Work: MEASUREMENT, ORDERING AND INSTALLATION OF CUSTOM WOOD BLINDS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Treatments
FAQ
IMAGE CUSTOM BLINDS INC is currently rated 5 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
IMAGE CUSTOM BLINDS INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, IMAGE CUSTOM BLINDS INC does not offer eco-friendly accreditations.
No, IMAGE CUSTOM BLINDS INC does not offer a senior discount.
No, IMAGE CUSTOM BLINDS INC does not offer emergency services.
Yes, IMAGE CUSTOM BLINDS INC offers warranties.
IMAGE CUSTOM BLINDS INC offers the following services: Sales of Hunter Douglas Blinds, Shades, Hardwood and Faux Shutters, Home Service, Installation on products we sell.
Blind cleaning, service or installation on products not purchased from us.