First Choice Carpet Cleaners, Inc.

upholstery cleaner, carpet cleaner

About us

First Choice Carpet Cleaners, Inc., in business for 34yrs, prides itself on being the number one carpet cleaning company in the area. We service both residential and commercial properties. We have built an excellent reputation for customer satisfaction by providing quick estimates, a great attention to detail, competitive pricing, and follow up calls. We specialize in pet odor and stain removal and oriental & area rug cleaning. Carpet cleaning is deep cleaned verses surface cleaning. Being a screened and approved professional, gives you the peace of mind you need to allow us to give your home the attention it deserves. Call us today and let's get started!

Business highlights

35 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 51-75 of 147 reviews

Laurie R.
10/2019
5.0
Paul and Tyler were so pleasant, thorough and helpful to answer any questions regarding service and treatment. They take their time and do a very thorough clean...not your typical run in/run out service. Fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Mike C.
10/2019
5.0
I hired First Choice Carpet Cleaners to come clean our office/warehouse floors. The carpet hasn't been deep cleaned in maybe 10 Years. and when they finished cleaning I never thought the layers of dirt and oil could be removed. But I can report that the floors at our office came out great and have never looked better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Barbara D.
10/2019
5.0
Fast service. Very pleasant and knowledgeable. Clear detailed quote and billing. Very professional! This is the type of business you like to hire. Carpeting and upholstered furniture looks absolutely great! This is the only carpet cleaning service we will use in the future and highly recommend their service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

Antoinette V.
09/2019
4.0
They gave a 35% off discount special and worked hard on removing stains in our carpets and stayed long working on our carpets to get them as clean as possible.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$310

Cindy C.
09/2019
5.0
The process was fully explained, the service was good, and they were very accommodating with my schedule. The rugs looked like new when they were finished!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave M.
09/2019
5.0
This was my first experience with Paul and his team. The crew that came out was very professional and communicated along the way. Paul was thorough in his follow up and made quick accommodations to fit my schedule. I'd recommend them in a heartbeat...the carpeting looks 100% better! Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Cathy K.
09/2019
5.0
My first time to have the carpet cleaned and I'm so glad First Choice did the work. I appreciate that they explained the process and I think went over some areas repeatedly. My matted carpet has sprung back and looks great. Maybe I won't replace it next year after all but get it cleaned again. Thank you Cameron and Kaehler for your artistry! I also had area rugs cleaned but I am waiting for the carpet to dry before I open them and see the big reveal. I have great expectations! Thanks First Choice. You'll be my next choice when i need rugs and carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$167

Patricia M.
09/2019
5.0
First Choice was a great company to work with! They were able to clean my carpets within 2 days of my call. They put in extra effort to make sure all carpets and rugs looked their best and they really seemed to enjoy the work they did. Very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian H.
09/2019
4.5
Nothing

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Martha H.
08/2019
5.0
Paul and his partner Cameron were excellent. They returned calls quickly, were able to clean carpeting shortly after being contacted, and the results are wonderful. Carpeting looks new! Very satisfied and will definitely call upon them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$325

Vince S.
08/2019
5.0
Contacted me immediately, gave me a preliminary estimate, and reduced the estimate after measuring the rooms to be cleaned. Excellent service and would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$191

Marion B.
08/2019
5.0
Professional, experts, on-time, friendly. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$674

Thomas M.
08/2019
5.0
Quite possibly the best carpet cleaners in the universe. Half a dozen cleaners before them had finished job and said "This is the best anyone can get it.". First Choice Carpet Cleaners, when they finished, looked as if brand new carpet had been installed. You cannot possibly do better!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn L.
07/2019
5.0
They cleaned up what I believed was uncleanable!!! They spotted issues I was not aware of, and they spent so much time on my carpet. They are the best carpet cleaners I have ever hired!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marina H.
07/2019
5.0
They did an amazing job.I'm very happy with the job they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mary s.
07/2019
5.0
They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise H.
07/2019
5.0
Very professional, great customer service, our carpets look fantastic. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jenny M.
07/2019
5.0
More time to choose from when making appointment and have late hours. Works well for us. Great customer service. Great work on our carpets. Almost new... Thank you and keep up the good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$170

Leighton C.
07/2019
5.0
Very responsive...got back to immediately!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$508

Karen B.
07/2019
5.0
I use them every year and they do an excellent job. I have cats and one had "accidents" on the carpet. When First Choice is done, the stains and odors were completely gone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$337

Sue B.
06/2019
5.0
First Choice Carpet Cleaners came and cleaned our older velvet couch. Excellent stain removal and they restored it's beauty completely. Paul even brushed out the couch since it is a specialty fabric. Paul gave us a reminder call the night before, plus let us know when they were on their way to our home on the day of cleaning. That extra mile of customer service was most appreciated. I'd definitely recommend First Choice Carpet Cleaners. I know I'll be calling them when it's time for our carpeted stairs to be cleaned.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$180

Mary P.
06/2019
5.0
Applied fabric protestant to new area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alyce P.
06/2019
5.0
Both of the gentlemen who came out were nice and really friendly, would absolutely use their services again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Bill Cavanaugh C.
06/2019
5.0
I had carpets that are good quality carpeting but were 20 years old and never professionally cleaned. They restored the carpets to a level I did not think possible. I was considering biting the bullet to buy new carpets because I am selling my house. After the job they did, I don't have to. They stayed on the job and worked the stains until they are barely noticeable and the carpets are fully presentable. Hiring First Choice was a great decision and I fully recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

956 South Bartlett Road, Suite 162, Bartlett, IL 60103

http://firstchoicecarpetcleaner.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

upholstery cleaner,
carpet cleaner

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed

First Choice Carpet Cleaners, Inc. accepts the following forms of payment: CreditCard
Yes, First Choice Carpet Cleaners, Inc. offers free project estimates.
No, First Choice Carpet Cleaners, Inc. does not offer eco-friendly accreditations.
No, First Choice Carpet Cleaners, Inc. does not offer a senior discount.
No, First Choice Carpet Cleaners, Inc. does not offer emergency services.
No, First Choice Carpet Cleaners, Inc. does not offer warranties.

Contact information

956 South Bartlett Road, Suite 162, Bartlett, IL 60103

http://firstchoicecarpetcleaner.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
Closed