First Choice Carpet Cleaners, Inc.

upholstery cleaner, carpet cleaner

About us

First Choice Carpet Cleaners, Inc., in business for 34yrs, prides itself on being the number one carpet cleaning company in the area. We service both residential and commercial properties. We have built an excellent reputation for customer satisfaction by providing quick estimates, a great attention to detail, competitive pricing, and follow up calls. We specialize in pet odor and stain removal and oriental & area rug cleaning. Carpet cleaning is deep cleaned verses surface cleaning. Being a screened and approved professional, gives you the peace of mind you need to allow us to give your home the attention it deserves. Call us today and let's get started!

Business highlights

35 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 101-125 of 147 reviews

Patrick K.
08/2018
5.0
We were very happy with the carpet cleaning service from First Choice. Paul was very receptive to our concerns about the carpet and he and Francisco did a phenomenal job with the cleaning process. We were very satisfied with the job done on our carpets, especially with having a dog. Quick and smooth process. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$340

Marci L.
06/2018
5.0
Friendly and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen B.
06/2018
5.0
This is the 2nd time I have used them and they again did an excellent job. They were easy to deal with and listened to my concerns and addressed them. My carpeting and upholstery look bright and clean and almost like new. I would not use anyone else for carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$315

Laurie M.
06/2018
5.0
Very efficient! Moved furniture and protected furniture legs while carpet dried. Old carpet looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Christina A.
06/2018
5.0
Paul and his team were great! They were able to schedule our cleaning within a few days which was really helpful as our schedules change almost daily. He was a few minutes behind and called ahead to let me know- communication was excellent. He assessed everything we needed done and came back with an updated cost so I was sure of everything we were committing to and paying for. He and his crew got to work and spent what I would consider a significant amount of time and care on ensuring the job was done well. We had a large area of our home carpets cleaned (including stairs) and an area rug- everything looks great and it's a huge improvement. We've had the carpets cleaned by the average "steamer" service before and this was far and away better. I really appreciated Paul's respect for what we requested- he wasn't pushy with added services or upcharges . We'd hire First Choice again in a heartbeat- highly recommend these local guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$224

Carol F.
05/2018
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ron K.
05/2018
5.0
Punctual and friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Miranda L.
05/2018
5.0
Wonderful job on the carpets, they looked brand new. There was only 1 stain that wasn’t removed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Melanie C.
05/2018
4.5
The serviceman was very respectful to the newly painted wall and buffed floors. The work was more then what we wxpected

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Joi N.
04/2018
5.0
Francisco was professional and did an awesome job on my couch!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary P.
04/2018
5.0
Francisco was extremely polite and efficient in cleaning our very dirty carpet which came out better than we had expected

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$145

Ola M.
04/2018
5.0
Very happy and rates were reasonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$238

Karen M.
03/2018
5.0
professional and friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James and Michaela N.
03/2018
4.5
I learned a lesson in the difference In maintenance cleaning and cleaning to sell. When needing it TO SELL, it is wiser to have carpet company inspection prior to committing to the job. We had 14 year old Berber carpet with some heavy traffic wear, which after a valiant effort, were not cleanable. We wound up having to replace carpet... an expensive lesson.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.5

Yes, I recommend this pro
$182

Jennifer D.
02/2018
5.0
Great customer service and very thorough but took a LONG time to complete the work. Recommend.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$500

James P.
02/2018
5.0
Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Judy G.
12/2017
5.0
Pleasant people. On time. Efficient. Nice job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barb M.
12/2017
5.0
Very efficient and completed work on time.......

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$134

Kellie D.
12/2017
5.0
First Choice cleaned two sofas and six dining room chairs for us and did an excellent job. Paul called me right away on a Saturday after I submitted my request in Home Advisor. They had to RS the original appointment but fit us in on short notice right before Thanksgiving, and Paul came out himself with one of his guys to do the work. They were very careful to not get water or cleaning solution on our floors. The original appt was just for the couches; I asked them to clean the chairs after they were in my house and they stayed longer on a Saturday to get it done. The price was reasonable compared to other companies - they were running a special that Paul told me about when I first called. The couches and chairs looked so much better when they were done! The couches looked new again. Some of the stains didn’t come out of the chairs but they are white and had never been cleaned and had numerous nasty stains. They looked better than I thought they ever would again, and Paul was honest about what they would be able to do under the circumstances when I asked him if he could clean them. A tiny bit of the discoloration has come back on the couches but I think it is just that - discoloration that isn’t possible to clean away. The couches still look great. All in all, I highly recommend this company and would not hesitate to use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ellen N.
11/2017
5.0
This is the second survey you have sent me on this vendor. I already submitted one previously.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$217

Bea M.
11/2017
3.5
The two young men who cleaned the carpet were terrific!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Scott P.
10/2017
5.0
Great job on a messy carpet. On time, friendly, and fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$102

Cindee T.
10/2017
5.0
Scheduling was easy and a full explanation of the work that would be done was provided. The technicians were professional, courteous, and my rugs look like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

956 South Bartlett Road, Suite 162, Bartlett, IL 60103

http://firstchoicecarpetcleaner.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

upholstery cleaner,
carpet cleaner

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed

First Choice Carpet Cleaners, Inc. accepts the following forms of payment: CreditCard
Yes, First Choice Carpet Cleaners, Inc. offers free project estimates.
No, First Choice Carpet Cleaners, Inc. does not offer eco-friendly accreditations.
No, First Choice Carpet Cleaners, Inc. does not offer a senior discount.
No, First Choice Carpet Cleaners, Inc. does not offer emergency services.
No, First Choice Carpet Cleaners, Inc. does not offer warranties.

Contact information

956 South Bartlett Road, Suite 162, Bartlett, IL 60103

http://firstchoicecarpetcleaner.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
Closed