Closets, Home and Garage Organization, Cabinet Making
About us
15 TIME TOP SHELF DESIGN WINNER by CLOSETS MAGAZINE/WOODWORKING NETWORK. Offering custom-designed closet and cabinetry systems, we are dedicated to providing our customers with the highest quality workmanship, superior materials, and personalized service on every project.
Business highlights
19 years of trusted experience
Services we offer
Closets, office cabinets, garage cabinets & work stations, laundry/mud room cabinets & systems, shelving and custom built-ins & entertainment centers.
I'm impressed of how good the product was and how they may work for my budget. It's a high quality product and their professionalism from everybody from the designer to the support staff who called me and to the installers, they were incredibly professional, neat, and did great work. The price was good. I would not say that it was cheaper than anybody else but it's a good value.
Description of Work: I used Closet Organizing Systems. They built a small office area in my laundry room and they did the closet organizing system in my master bedroom closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Closet Organizing Systems
Thank you for taking the time to write a review on your experience. We appreciate you taking note regarding the following: Product, budget, professionalism and price. These are important qualities when choosing to do business with a company and we are pleased that your expectations were met. It was a pleasure doing business with you, we look forward to serving you in the future! Best Regards, Kim Watson Sales Support for COS
Dean P.
11/2013
5.0
closet systems
+ -1 more
After acquiring quotes from IKEA and 3 other Custom garage systems businesses, I chose ClosetOS for the following reasons: 1. The material selection was comparable to the other companies 2. The comparable cost of material and installation was less than the competitors, surprisingly even the Costco authorized vendor. 3. Kim was just as knowledgable of her product line and capable of identifying what would be required to meet my storage needs as the nationally branded companies I received quotes from. 4.The comparable cost of material and installation was less than the competitors, surprisingly even the Costco authorized vendor. 5. ClosetOS was on time with delivery and the installation crew was up to the task. 6. The company was pleasant to deal with and went the extra mile with respect to a small issue uncovered during installation. 7. The company is a local business 8. Did I say that "The comparable cost of material and installation was less than the competitors, surprisingly even the Costco authorized vendor." The range of choices various companies provide range greatly from basic boxes to furniture quality cabinets. ClosetOS provided the cabinets I needed at a more affordable price point. I do plan on using them again in the future. If any warranty issues arise in the future I will add to this review? but based on the initial contact I fully expect ClosetOS to stand by their product and installation
Description of Work: Custom organizing solution with a work bench for the garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Response from Closet Organizing Systems
Thank you for taking the time to write such a detailed view and your A+ rating. The points that you made are very valid and we certainly believe that is what makes COS stand out against our competitors. Being a local small business helps us to give our customers a more personal relationship. Our designers & installers take great pride in their work and we stand behind our product. We certainly appreciate your business and look forward to working with you again. Hope you are enjoying your new organized garage! Sincere Thanks, Kim Watson Sales Support
Quincy S.
10/2013
5.0
closet systems
+ -1 more
Tom, the designer, listened to our needs and maximized the space in all the closets. The install team was equally outstanding.
Description of Work: Eight closets were completed.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from Closet Organizing Systems
Dear [Member name removed], Thank you for posting your review. We are pleased to know that Tom, your Designer, optimized your closet area to best fit your needs. We appreciate you also taking notice of our professional install crew. We enjoyed working with you and meeting your organizational needs. Thank you for choosing Closet Organizing Systems! Sincerely, Kim Watson Sales Support
Linda G.
09/2013
5.0
closet systems
+ -1 more
A small closet loaded with kid staff - the rep arrived promptly, did the drawings and booked appt. for the next week. Installation was prompt and efficient, courteous.
Description of Work: Designed & installed organizing system for closet with shelves for shoes, hanging system, & bench (mini bedroom).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Closet Organizing Systems
[removed member name], Thank you for your review. We are pleased to hear that the process went quick & smooth. We certainly hope that you are enjoying your newly organized closet. Thank you for your business and we look forward to serving you in the future. Sincerely, COS
Tangela N S.
09/2013
5.0
closet systems
+ -1 more
Everything was great! Installer was on time and took less than 30 minutes to install my cabinets in the closet. Very precise and punctual as well as profeasional. Designer was also great. Will definitely use in the future.
Description of Work: Installed cabinets in an office closet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Closet Organizing Systems
[member name removed], Thank you for taking the time to write your review. We are pleased to know that our service was to your satisfaction. Jamie (your designer) and Justin (your installer) do their best to make everything come together flawlessly. We look forward to meeting you design and organizational needs in the future. Sincerely, Kim Sales Support
Lionel L.
09/2013
4.0
closet systems
+ -1 more
The end result is great! The closet design was much better than that of another company. John, the installer, was awesome. Great attention to detail, pleasant, a hard worker. He kept the job site clean, and left things in order each day -- they were here four days for installation. There were communication issues within the company...scheduling on a day that I was unavailable, not having material cut for closets as indicated needing to switch the plan at the last, etc. One of the closets was mismeasured, resulting in a slight delay, and not cut properly, resulting in onsite revision...all of which caused the project to run into a fourth day. As a Six Sigma Green Belt, I think the production area of the business needs review and better procedures and communication put in place.
Description of Work: Designed and installed organizing systems in three walk-in closets, a front hall, and two other double closets.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,800
Response from Closet Organizing Systems
Dear (Member name removed), Thanks for respondiong and providing us with your constructive feedback on our efforts. It sounds like your very happy with our design and the completed closet installation, but our efforts to get there fell short of your expectations. We try very hard to complete a 100% of our installation without any issues, but as you know things can come up on a construction site. Recognizing the mismeasurement of our designer, we immediately put a corrective action plan in place to quickly remedy the situation. We apologize for any inconveince this additional day may have caused. Thanks for your business patronage and the opportuinity to support you on our your closets. Sincerely, Bill Curran President/Owner
Alicia D.
09/2013
5.0
closet systems
+ -1 more
It was excellent. They had a representative come out to our house and custom design what we wanted for our closet. The installation was quick and so far so good.
Description of Work: Installed a custom made closet organizing system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Closet Organizing Systems
[member name removed], Thank you for posting a review. We are pleased to hear that your experience with COS was 'excellent'. We thank you for choosing COS for your organizing and design needs and hope that we can be of service to you again in the future. Kind Regards, Kim Watson Closet Organizing Systems Sales Support
David W.
09/2013
5.0
closet systems
+ -1 more
Went very well. They came out to measure closet and gave a number of design options. When they came out to do the install they were very fast and cleaned up very well. The cost was well worth it with the special pricing offered at the time. The regular pricing was valued at 500.00 and would have been a fair price for the quality of materials and workmanship.
Description of Work: supplied and installed closet organizer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Closet Organizing Systems
Dear Member, Thank you for taking the time to post a review. We are pleased to know that you feel the quality and workmanship of your new closet was well worth the financial commitment. We thank you for your business. Best Regards, COS Team
SAILAJA G.
08/2013
5.0
closet systems, home & garage organization
+ 0 more
I am glad we went for the best in business. Donna, our sales rep was thorough and her designs were very detailed. Installation went on the days it was set and the installer was very professional and keen on detail. I am still awed at the workmanship and quality of COS.
Description of Work: We had walk-in master closet organised
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Response from Closet Organizing Systems
[member name removed], Thank you, for making us blush! Our ultimate goal is to have a satisfied customer who is pleased they choose COS. It seems that every aspect of the project route met your expectations; Designer, Installer and Product. Having a relationship with our clients makes us stand out in customer care and pride in our product reflects in the workmanship. Thank you again for taking the time to write a very complimentary review. We certainly appreciate it! Hope we can be of service to you in the future. Best Regards, Kim Watson Sales Support
JOANNA C.
08/2013
5.0
closet systems
+ -1 more
It turned out really great. The people that I worked with were nice, but I was really really disappointed shortly after I paid about $2000 because they had a coupon for 40% off if I had just used the coupon that came with my newspaper through the mail I would have saved a lot of money. I would say in terms of the Big Deal it wasn't a Big Deal. They did what they said they were going to do. The design worked out well for me. I would say it was little bit expensive and I would say that the advertising of a big deal on Angie's list was little bit manipulative. I would use them again.
Description of Work: I used Closet Organizing Systems Big Deal purchase in January. They built a new closet system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from Closet Organizing Systems
[removed member name], We are pleased that you are happy with the overall outcome of your closet project. At COS we strive for customer satisfaction. Sorry to hear that you felt mislead by the Big Deal offer, by being an Angie's List member, you do receive the greatest discount as a perk for being a member. We would love to work with you again and appreciate your consideration in doing so on your next project.
Vivian K.
08/2013
5.0
closet systems, home & garage organization
+ 0 more
The installer came introduce himself and promptly started working. After completion of the installation he cleaned the closed and vacuumed. I am thrilled with the units and I have to start reorganizing my placement of my clothing. I would recommend the Closet Organized Systems,, They were very easy to work with, and produce my needs in my closet,
Description of Work: Closet organizer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,020
Response from Closet Organizing Systems
[member name removed], Thank you for your wonderful review! We are pleased to know that Bob, your designer, created a system that you are 'thrilled' with. Justin, your installer, seems to have lived up to his quality in standards and glad you acknowledged his efforts. We would love to work with you on any future projects. Thank you for submitting your review and the possibility of recommending us. If that occasion arises, don't forget to have the referred mention your name... we love to thank our recommenders! Best Regards, Kim Watson Sales Support
Connected Management C.
07/2013
4.0
closet systems
+ -1 more
I purchased an Angie's List Big Deal for this service and it worked out well. We had a little hiccup because they installed some wrong product. Instead of the soft edges I ordered they put in hard edges. By the time we figured it out some of the pieces were not easily removable. The guy was honorable about it and they gave me a discount and made it financially right for me ultimately. I have to say, all in all, it was a good experience. The closets are great, even though it certainly is not cheap. The Big Deal coupon is a way to bait customers in to spend more money because it generally takes more money to get what you need, in terms of a closet. You tend to really drink the Kool Aid once they start showing you what they can do. That's not a criticism of the vendor, by any stretch. That's just wanting to have more for your money. I thought they did a nice job and were professional. They gave me a warranty and their paper work was fair and square. Overall I think that guy does a solid job. I ended up spending about $2,000 with them and the Big Deal cost $199. The come in and are able to do one closet for the deal price, but when you want to do the second closet you don't get that discount. It is kind of like a way to bait you in. The guy had to leave and they had to cut new pieces of wood so this cost me an extra day off work. They did correct the mistake.
Description of Work: I used Closet Organizing Systems for closet and storage shelving.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
John O.
07/2013
5.0
closet systems
+ -1 more
All was done very professionally. We had specs from a previous closet build out from a former home so we were able to provide very specific information on our needs.
Description of Work: Provided closet organization suggestions and a plan with costs. We have not implemented the plan yet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Closet Organizing Systems
[member name removed], Even though you have not yet purchased from us, I would like to thank you for your review. Acknowledging the professionalism of the designer and COS is an appreciated compliment. We strive for customer satisfaction and our pricing is very competitive. We sincerely hope that you will consider COS completing your organizing needs. Best Wishes, Kim Watson Sales Support
Cindy M.
06/2013
5.0
closet systems
+ -1 more
Tom, the salesman, met me at my condo and measured the space. He was able to provide a quote on the spot, and we immediately arranged for the installation. The installation occurred one week later, and the installer, Justin, did a terrific job. He completed the work in about an hour and left the space very clean. This is a classy company.
Description of Work: Installed a pantry system in my closet, which is approximately 5 feet by 3 feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from Closet Organizing Systems
[member name removed], Wow! "Classy company", thank you for that review. We are pleased that Tom & Justin worked well in getting you the pantry you wanted in a very efficient manner! We strive for customer satisfaction. We are thrilled that everything worked out the way it should for you, our customer. Thank you for choosing COS for your organizing needs and we look forward to helping you with any future projects (don't forget our referral program). Best Regards, Kim Watson Sales Support
christine A.
06/2013
5.0
home & garage organization
+ -1 more
Designer very easy to work with. He had quick turnaround as designs. I liked the quality of the material and liked that it was floor based. It felt more finished (especially with baseboard) than cleat systems. I have tall demands and they were able to utilize them all.
Description of Work: I had 1) pantry 1) guest closet 1) daughters room and a 8 x 8 walk in closet installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Response from Closet Organizing Systems
[member name removed], Thank you for your nice review. Glad Tom, your designer, meet your needs in a quick turnaround of designs and most importantly that the designs worked for you and your space! Yes, a floor based system gives that 'built in' look, more polished look. The nice thing about our abilities is to custom configure for complicated spaces. We are pleased that you are happy with the product and it's quality. We sincerely hope that you will consider us again and pass the word onto others. We enjoyed working with you. Best Regards, COS
Gregory L.
06/2013
5.0
closet systems
+ -1 more
It went very smoothly. Our designer, Jamie, came to our home and took measurements to design a mud room system that would meet our needs. Jamie did a great job listening to what we wanted, and she also shared some information on storage that I wouldn't have thought of but very glad she did! We were invited to go to their office/showroom, and while there, we met the owner, who gave us a personalized tour of the factory where the mud room system would be made--very neat! Our installers came at the right time and worked all day--and did a fantastic job! We needed another shelf and hook and both were followed up quickly and easily. Love our mud room, and would definitely use Closet Organizing Systems again.
Description of Work: Designed, constructed, and installed a mud room organizing system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Closet Organizing Systems
[member name removed], Thank you for taking the time to write a review. Our designers are very personable and accommodating. Jamie seems to have lived up to our company's reputation in design and customer care. Your installer, Justin, has been with us for many years and takes pride in his work & punctuality and we appreciate you taking notice of that aspect. Glad to hear that you visited the showroom, we love to meet our customers! The owner, Bill, takes time to talk to customers that stop in and he's always glad to give a tour. We are thrilled that you are enjoying your new mudroom and look forward to working with you in the future. Sincerely, Kim Watson Sales Support
Janet P.
05/2013
5.0
custom cabinets, woodworking
+ 0 more
Great, everything as expected.
Description of Work: Installed custom pantry floor to ceiling, and custom fireplace mantel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Closet Organizing Systems
(member name removed), Thank you for taking the time to submit a review. Wonderful to hear that you are pleased with the pantry and fireplace mantel and that COS lived up to your expectations. We sincerely thank you for your business! Kim Watson Sales Support
Kim D.
05/2013
5.0
home & garage organization
+ -1 more
The work is really high quality and their products are really good quality. They were very helpful.
Description of Work: Closet Organizing Systems installed new bars and shelves in our master bedroom closet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$699
Response from Closet Organizing Systems
[member name removed], Thank you for taking the time to write a review and taking advantage of the Big Deal promo. We strive to provide outstanding customer service and quality products. We are pleased to know that COS has met that goal with your project. COS looks forward to doing business with you again. Kind Regards, Kim Watson Sales Support
ANDREW B.
04/2013
5.0
closet systems
+ -1 more
This was a standard to visit process one visit to design and a second visit to install.
Description of Work: We had four closets designed and installed. two and a spare bedroom and two in the basement office. The work was done on schedule in a timely and efficient way and the outcome was excellent and we would most certainly use this provider in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Closet Organizing Systems
[member name removed], Thank you for trying out COS by means of the Big Deal. Marcia enjoyed working with you as your designer. Time efficiency is that of an important element to us, from the time you contact us for a consultation to the day of install. We are pleased to know that you will consider us again for your future organizing needs. It was a pleasure doing business with you. Sincerely, Kim Watson Sales Support
Russell M.
04/2013
5.0
closet systems
+ -1 more
This Angies Big Deal turned out to be a little confusing. But other than that, Closet Organizing Systems did a great job, Their design was beautiful and the quality is very good to. We plan on using them again.
Description of Work: Closet Organizer
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Closet Organizing Systems
[Member name removed], Thank you for your review. We are pleased to know that the design and product quality met your needs. We appreciate your business and hope to serve you again! Sincerely, The COS Team
tracie S.
04/2013
4.0
closet systems
+ -1 more
Overall this company did a nice job! The installaion rep. was top notch explaining every detail and open to changes if necessary. just on his job alone i would hire this company for future.
Description of Work: Upgraded my daughters closet , sales person was knowledgable and well versed in his/hers business. overall a nice job.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Closet Organizing Systems
(removed member name), Thank you for acknowledging Jamie, your designer, as being well versed at her job. And also for complementing your installer, John, as "top notch". Our designers, installers, production and customer service team work hard to give you not only a functional design but a quality product and outstanding service. We appreciate you considering doing business with us again as we look forward to that opportunity. Sincerely, The COS Team
raul C.
03/2013
5.0
closet systems, home & garage organization
+ 0 more
Wonderful! Salesman was extremely helpful and friendly. The installer was professional, friendly and cleaned everything up.
Description of Work: Built two closets and a pantry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Closet Organizing Systems
[removed member name], Thank you for submitting a review. We are pleased that Tom (your designer) and John (your installer) provided a level of professional integrity. We enjoyed working with you and hope to be of service to you again in the future. Thank you for choosing COS!
Margaret J.
03/2013
5.0
closet systems
+ -1 more
Overall I felt the this company listens to their potential clients. Received email from Angie's List for a free quote and a coupon for materials on a closet organizer. Had the rep come out and after reviewing and measuring my closet in the master bedroom, she designed for me the perfect closet. She listened to my wants and my price range. After giving me the total, I asked her how long the quote was good for, for I would like to save up for it. She told me long I have and soon I will have a great closet.
Description of Work: Quote for Closet organizer in master bedroom closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from Closet Organizing Systems
Member, We are glad to hear that your experience thus far has been favorable. We look forward to installing your "perfect closet"! Thank you for submitting a review.
Michael C.
03/2013
5.0
closet systems
+ -1 more
It was a great experience. They were prompt, friendly and knowledgeable. The price was well worth the service and product.
Description of Work: They recommended a closet design and then installed it for us in my wife's master closet. They also installed storage shelves in our garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Closet Organizing Systems
Member, We are glad to hear that your experience was 'Great'! We strive for customer satisfaction in all aspects of the job, from the time you contact us through completion. We hope that you are enjoying your new custom closet and hope we can do business with you again in the future.
Robert S.
02/2013
4.0
closet systems
+ -1 more
Very well overall. Items were of high quality - service was outstanding. Prices were more than expected - it would have been very difficult to utilze the $500 coupon by itself as a result
Description of Work: Installed shelving within a mid-sized closet
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Service Categories
Closets,
Home and Garage Organization,
Cabinet Making
FAQ
Closet Organizing Systems is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Closet Organizing Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Closet Organizing Systems offers free project estimates.
Yes, Closet Organizing Systems offers eco-friendly accreditations.
No, Closet Organizing Systems does not offer a senior discount.
No, Closet Organizing Systems does not offer emergency services.
Yes, Closet Organizing Systems offers warranties.
Closet Organizing Systems offers the following services: Closets, office cabinets, garage cabinets & work stations, laundry/mud room cabinets & systems, shelving and custom built-ins & entertainment centers.