Turf Care Enterprises Inc

I specifically told them late last year and again in January of this year not to do any treatments on my lawn without my explicit written request. Instead they did a service to my lawn last week, unknown to me until I saw the flag in the yard. I called and told them I had not requested that service. They (Scott Maxwell) admitted that their notes showed they were not to do any services without contacting me first. I told them to please refund the $89. I waited a week, and they did not and have not refunded it, so I had to ask the credit card company to dispute the charge. I'm very disappointed in their failure to follow my instructions, and double disappointed in the runaround they're giving me to refund the charge.

I was just browsing for information on quotes for different lawn service companies and came across this one and submitted my information online. We decided to stick with our original company. It has been almost a year and turfcare constantly harasses me. I have not called them back once, but yet they take it upon themselves to be disgustingly persistent and harassing. You'd think they would have gotten the point after not calling back initially. I've blocked all of their numbers, and yet they still get through to leave the same voicemail over and over. I would never recommend this company to any neighbor or friend because of this. I'm glad we associate with our original lawn service company.

They do not do it! Maybe in the wrong category?

It went well. Because of my pets, the products used on my lawn are not super strong so it took several visits before I began to see the results I needed but I'm quite happy and used the lawn service all summer.

I contacted Turf Care based on their excellent Angie’s List reviews and so far they have exceeded my expectations in every way. Since I didn’t contract with them until late spring, it was too late for the first couple of treatments, so a full year review won’t be possible until 2019. However, the treatments they have done have already begun to improve the condition of the lawn. I included aeration and over-seeding and that is underway now. Beyond the actual services to the lawn, I have found their overall customer service to be exceptional. Beginning with my first call to them and in every encounter since, I have been treated like a valued customer. From the receptionists, to the customer care staff, to the technicians, every individual is responsive, helpful, professional and friendly. Could not be more satisfied!

The weeds wilted and died as if on cue. The grass is pretty green but we will see as the summer gets hot an dry. They combined two visits into one. The price is a bit steep, but that is what I agreed to. I am not faulting them, it's just that is quite a bit more than the competitors. If at the end of the season our yard looks better than the neighbors', it will be worth it.

Weeds were taking over the lawn. There were bare spots and it looked horrible. There was immediate improvement and the lawn was beautiful after several treatments. It was really amazing how the lawn became healthy and how the weeds disappeared. Would definitely recommend them. Our yard is approximately 3/4 of an acre and we had six treatments. Also, they will come back and treat the lawn again if the customer isn't satisfied.

great, good complete job. Did it right and made sure I was happy with the depth of "plugs" and that all area were done. We have several acres so the price was very reasonable as well.

I deployed for 9-months and wanted a company to maintain my lawn. Turf Care Enterprise quoted me a very good price and I didn't feel like I was being hassled. I just returned and when the snow finally melted I can say I'm so glad I chose Turf Care. The grass is thick and looks very healthy. I had a few bare spots and they are gone. It was extremely easy to set the service up and make payments. I highly recommend this company.

Initially the company had issues with their web site provider, so our original inquiry was lost. Once they realized the problem, their salesman called to apologize and set up an appointment. He came out personally to look at the lawn, along with the technician. They diagnosed the problem, and recommended several steps we could take (either on our own or by them) to improve the lawn. We decided to have them aerate the lawn for the fall, and then start a fertilizer program next spring (about $365 annually) to improve the roots system of the grass. Steve has been helpful and professional.

Its expensive but positive. Ive used it every month for the last 4 months. Very punctual.

I have the best looking lawn in the entire neighborhood. It is always dark green and thick. The weeds are minimal, but repeated treatment is necessary due to vacant property with dandelions and other weeds growing nearby. A landscaper from another company was doing work in the yard. He asked who was doing the lawn care, because he had never seen grass that thick before. Another fellow came by in early spring, when the dandelions were actively flowering, and wanted to know what I did to keep out the dandelions, as the nearby vacant property and neighborhood lawns were covered with yellow flowers, and there was maybe one or two in mine. They always call before they come out, and weather permitting, they always show up as scheduled. Overall, I would highly recommend their services.

First treatments were unsuccessful, and calls to the company went unreturned. Finally got ahold of someone. Treatments have been mildly successful. Fall seeding had little to no effect. Their product is supposedly greener, which is why we started with them. However, given that it doesn't work great, I'm not sure I'd recommend it. The service is the real issue.

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I have used Turf Care for the past few years and am EXTREMELY satisfied with their service. My lawn looks GREAT! No weeds, thick and very green. My son stated the other day "I don't know what lawn service you are using, but keep using them as the lawn looks beautiful." I am so happy with having such a wonderful looking lawn. The employees are polite, knowledgeable, and always leave comments in a small bag that they hang on the back door so you know exactly what was done and how your lawn is doing. They even blow off the sidewalks and driveway if any granules that they are applying happen to get on them. Do not hesitate to use this company because they KNOW what they are doing and their products work.

Turfcare has remarkable customer service and a commitment to continual improvement. I can appreciate their more natural approach comes at a slightly higher price. Any issues I have encountered, including 'lawn rust' from my own overwatering, were addressed to my satisfaction.

I signed up for a plan and have received the first treatment which showed noticeable improvements. The product is safe for pets which is a huge plus.

These folks did a very good job. they left a bill attached to my door along with detailed info as to what they did and what i could do to help make things even better;

The person who arrived to do the treatment was very personable and friendly and explained everything that he was doing. Within a week we saw a big difference in our lawn.

Service performed is always excellent and we are very pleased with the results.

The front lawn looks great and the back yard is greatly improved. They always leave a review of current lawn conditions and an explanation of what services were performed.

This is the second year I've hired them. They come at least once a month. They always call the day before coming and leave a printed list of what they did. I pay up front before the season begins for a 5% discount. Lawn is continuing to improve: fewer weeds, thicker grass, greener.

The consultation itself and possibly one follow up phone call went well. I did not in the end hire Turf Care because it was a bit pricey for us and it was not exactly the program I needed. I paid the consult fee, I responded politely to their email inquiry about why we did not select them and I thought we were done. Now, I can understand one MAYBE two future phone calls in an effort to gain my business. Maybe the company I selected didn't work out, maybe I was still looking, whatever. But every time they called I was upfront and honest that I had hired someone, I was happy with them, and I did not need Turf Care services. I cannot tell you how many times they have called me in the last 3 or 4 months. EVERY time they call they tell me they are calling at MY request for them to follow up and take care of our lawn. I am fairly certain that every time it is the same person, John Russo. I have politely and admittedly not so politely asked them to stop calling me. I have reminded them that I have selected a company. Yet they continue to call. Last night they called the house. I sent them an email, last night, again, kindly asking them to remove my number from their list. And yet, this morning they phoned again, this time my cell, and told me they were once again calling because I had asked them to, because I requested them to take care of my lawn. This is not true. At all. When I ask them to stop calling they are clearly upset. No one ever apologizes or just ends the call with a simple thank you and keep us in mind for your future lawn care needs or you know where to find us if you need us. No, they just hang up. Even if I were unhappy with my current provider, I will not switch to them. I don't appreciate being harassed for my business.

Their price was higher. My interaction with them was fine. They got back to me. The quote was detailed. They could have lowered their price.

This company is unbelievable. The professionalism, respect for property, promptness, consideration in reminder calls before treatments, and the RESULTS are remarkable. It is refreshing, in these days, to deal with an organization which lays out a plan, performs flawlessly, and delivers as promised. Turf Care changed a quite large lawn over-run by weeds into a beautiful grass carpet. Try them--you will say with them.