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Reflections In Glass

Glass and Mirrors, Windows, Flooring Sales and Installation,

About us

A family owned business dedicated to providing quality glass to your home or business. Specializing in shower doors, custom mirrors, storefront, and much more. Call today for a free estimate.

Business highlights

38 years of trusted experience

Services we offer

frameless showerdoors ,beveled mirrors,polished mirrors,table top glass,bathroom mirrors,sliding shower doors or swinging,commercial storefronts and glass,replacement glass, insulated pane glass

Services we don't offer

auto glass

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.414 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
21%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.5
responsiveness
4.4
punctuality
4.9
Showing 1-14 of 14 reviews

Charles H.
01/2019
5.0
glass repair
  + -1 more
These guys came and gave us a fixed price on the shower door replacement. They tore out the old door and put in a high quality new one. They did a great job on the install and were quick. Would definitely hire them again. They missed the first estimate appointment and it took a long time to get the shower door in requiring us to follow-up with them but that was no big deal. Great product at a great price!
Description of Work: Replaced glass shower door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,300

Rita F.
03/2018
4.0
glass repair
  + -1 more
They were prompt and did as scheduled but I had a problem with the shower door and mirror and could never get my calls returned so have just had to live with it.
Description of Work: needed a mirror installed in bathroom and shower door

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Bob B.
09/2015
5.0
glass repair, doors
  + 0 more
Vey well, a great professional approach to understanding and purchasing a shower enclosure. Casual showroom with a vey helpful and informative sales/product info person. Robin was awesome, , she is the daughter-in-law of the owners. Fair competitive pricing and a complete explanation if what's included. No extras, or B.S. The water spot-free coating was included, the choices for "standard" hardware were more than expected. We went with the "taller" glass 78" door for our newly remodeled master bath and are very satisfied with their product and service. We would use them again. Bob B.
Description of Work: A new frameless glass shower door along with installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,495

BOBBI S.
06/2015
4.0
glass repair, replacement windows
  + 0 more
Overall, very well. Two minor issues - some pieces of glass were left in the yard after a transom window broke when removing. Also, one of the repaired windows leaked when it rained. After notifying them, they came right out and repaired it. No problems since.
Description of Work: Repairded windows with broken seals

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,062

Maya K.
08/2014
5.0
flooring contractor, glass repair
  + 0 more
unknown
Description of Work: Replaced a full wall mirror in the bathroom. They were very professional, on time and reasonably priced. Great service. Would definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ray E.
05/2014
5.0
glass repair, replacement windows
  + 0 more
They are always on time, do a great job at a good price. I have been using them for over 5 years.
Description of Work: Replaced double glass in windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Angel L.
04/2014
1.0
glass repair
  + -1 more
I was not happy with this because the issue is still not fixed. They were not courteous and the people they sent were not competent. They told me the problem would be fixed after the first time, but it is not. I talked with the supervisor and he told me the same thing. (That I would have to pay for a third visit)
Description of Work: They did work on our shower glass door. There was a piece of rubber that needed repaired because it was leaking. I called them to replace this piece. After a couple days, it started leaking again. I called them to follow up. When they came the second time, they let me know that if they had to come out a third time; I would have to pay. Water is still leaking out a little, but not as bad. They told me that since they did not install the glass door originally, they would not offer free follow ups regarding the issue.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$200

Response from Reflections In Glass
We are curious why when work was done in 7/13 and 8/13 the customer is just now voicing a complaint. When we are contacted by a customer we try and help them out the best we can as we have a lot of repeat and referral business. Your customer called us regarding a repair - not the original contractor. When called about doing a repair on a door we did not originally install we try to repair it as best we can. We offer no guarantee that we can repair someone else's work. We went out on 7/25/13 and again on 8/13/13 to address the problem. Our lead installer went out on 8/13/13 and explained that we did all that we could and that the door may need to be replaced. The customer admits that the shower door leaks less than before we came out. We feel that we did our job by lessening the leak and are not issuing a refund. There are factors that we may not be aware of or have control over such as the age of the door and hardware, how the tile work was done, the pitch of the shower base, how the door was originally installed, the direction of the shower heads/jets, the condition of the tile, and use of hand held sprayers. All these can affect the performance of a shower door.

bruni W.
01/2014
5.0
glass repair
  + -1 more
If all companies performed services like this company there would be no need for Angie's List. Their customer service is superior and their installers are professional and are on time. I have used them before and I will use them again. I have a bathroom remodeling coming up and they will be the only company I call. I can't rave enough about them.
Description of Work: Install shower glass doors. Not positive on the installation date but around that time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$506

George K.
08/2013
5.0
glass repair
  + -1 more
Once we got to a point where the glass and door could be measured, we contacted Reflections in Glass to ask for an estimate. A representative came to the house within 2 days and measured the shower base and walls. He called back later that day with a quote for the job; we accepted the next day. The glass and door was ordered and within 7 days, the installers were at the house to complete the job. There work was incredible. They were clean, on-time and prepared. The glass and door were exceptional in workmanship. The whole job took less than 3 hours from start to finish. Shortly after the installation was completed, we received a very nice "Thank you" note from Tim Meade, one of the owners. What a nice touch and very thoughtful too.
Description of Work: Installed new shower glass and pivot door in updated bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,575

bruni W.
07/2013
5.0
glass repair
  + -1 more
I called them up for a quote and every single person I dealt with was polite, knowledgeable and extremely nice to work with. They gave me an estimate and a day and time for the install. Because it is a condo, they transferred me all the paperwork I needed to get the bldg. mgrs. approval without delay. I even emailed them a question on a Sunday and I received a reply within the hour. The install was today. They arrived at the time they quoted me, the guys were clean, friendly and professional. Am I dreaming? The work was done to perfection and they cleaned up after themselves. I have never dealt with such a wonderful company.
Description of Work: Installed Glass Shower doors in my condo in the city

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$506.62

Valerie D.
05/2013
4.0
glass repair
  + -1 more
Reflections In Glass came and did the job properly without ruining anything in the process.
Description of Work: Reflections In Glass installed glass shower doors for us.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARLA H.
06/2012
5.0
flooring contractor
  + -1 more
The guys were clean, neat, and picked up any mess they made. They did a really nice job. They worked all day and the new surface was accessible by the next day because of the type of flooring that they used. Their pricing was also competitive.
Description of Work: They sanded down my garage floor with machines and then they put a new surface on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,764

Joan M.
06/2011
5.0
replacement windows, glass repair
  + 0 more
They did a good job and quoted me reasonably. I liked their services and will use the same in future.
Description of Work: I received an estimate from Reflections In Glass to replace the glass, couple of weeks ago.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lindsey A.
03/2011
5.0
glass repair
  + -1 more
We were not sure if we were going to replace the doors totally or try to change out the trim on the doors; we are trying to go from gold to silver. He explained everything and also advised that changing the trim could actually be more labor-intensive than getting new doors. I had called around a couple of other places to kind of get an idea, and that seems to be the similar thought across providers. We discussed that, and he gave me a little brochure too. Today, they came out to do some measurements, and I am waiting for their estimate, and they are supposed to be sending it to me tonight. We are pretty sure we are going with them, and now since they have taken accurate measurements, we are waiting for a more accurate estimate. I think they also have 20% off right now. I have got a great feeling, and I kind of already have an idea of what it is going to be, so it is just a matter of making a final decision.
Description of Work: We got an estimate from Reflections in Glass to replace our shower doors, which are now going to be of glass.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    22292 N Pepper Rd, Barrington, IL 60010

    www.rigshowerdoors.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Windows,
    Flooring Sales and Installation,
    Doors,
    Decorative Concrete,
    Epoxy Flooring,
    Egress Windows

    FAQ

    Reflections In Glass is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Reflections In Glass accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Reflections In Glass offers free project estimates.
    No, Reflections In Glass does not offer eco-friendly accreditations.
    No, Reflections In Glass does not offer a senior discount.
    No, Reflections In Glass does not offer emergency services.
    No, Reflections In Glass does not offer warranties.
    Reflections In Glass offers the following services: frameless showerdoors ,beveled mirrors,polished mirrors,table top glass,bathroom mirrors,sliding shower doors or swinging,commercial storefronts and glass,replacement glass, insulated pane glass
    auto glass

    Contact information

    22292 N Pepper Rd, Barrington, IL 60010

    www.rigshowerdoors.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed