Jim Luby, The Luby Group | @properties

Jim was fantastic to partner with to find us a forever home. His professionalism in selling and buying our home helped to ease a very stressful yet exciting time in our lives.

Jim Luby is an outstanding Realtor! He assisted my husband and I in selling our condo in the city and buying our house in the north suburbs, and both transactions went extremely smoothy. He has a great knowledge base over a very broad market area, which was particularly helpful as our search process included multiple suburbs. We very much appreciated his responsiveness, his respectful handling of our negotiation process, and his thoughtful recommendations that he provided for various transaction related services. For example, he recommended a fantastic designer that staged our condo at a reasonable cost, a great attorney that handled the closing contracts and a very detailed home inspector. Jim listened to our objectives and wish list criteria worked to meet all of these. We never felt rushed into making a decision and always felt his advice was honest and sincere. I would highly recommend Jim as an agent and would absolutely utilize his services if we ever move again.

Shortly after meeting Jim Luby and listing our house for sale with him, we bought our new house in Colorado and moved. That meant leaving our 35 year old house in Hawthorn Woods vacant for an extended period. It meant putting our faith in our 1,000-miles-away real estate agent to help us through this transition period. Given some problematic issues with our property, we knew that we were unlikely to enjoy a quick sale. We had significant home inspection issues, well and septic challenges, and finally the buyer's loan delays due to Irma. Suffice it to say that we leaned on Jim far beyond the normal seller / real estate agent relationship. We came to know Jim quite well! Throughout all of our challenges, Jim was the ultimate professional. He was patient when it was appropriate to be patient, and always collaborative. His advice was offered without bias, by which I mean that he was looking out first for us, and second for himself. He was never too busy to answer our calls. There was no question that he was squarely on our side. We came to rely on Jim to represent our interests, and he accepted that responsibility willingly. Throughout the process, from listing to sale, he never once let us down. I suppose that real estate agents get lots of reviews that say things like, "He sold our house in 2 weeks above asking price". That's nice, but what did that agent actually do? Was the advice on price appropriate? Who was the agent looking out for? Unlike our first listing agent (we fired her) who suggested a ridiculously high price just to get our business, Jim was realistic. He was honest. He was sympathetic to our situation, and unwavering in his efforts to find us a buyer and drive the deal to closing. He got us every dollar that was to be had. I recommend Jim Luby without reservation. Perhaps more importantly, I trust Jim Luby. He is the only Lake County real estate agent I recommend. I do so knowing that his character and his skills will serve his clients well beyond what's "expected". Of this I have no doubt.

Great experience and service. Went above and beyond to ensure we were comfortable and understood the complete process.