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Happy Maids Inc

House Cleaning

About us

What sets Happy Maids apart from the other guys is our personal approach to house cleaning. We take the time to get to know you and your home's needs. Happy Maids is family owned & operated and has serviced Chicago's northwest suburbs for over 3 decades. We have a 100% satisfaction guarantee, are fully insured and bonded, bring our own cleaning products and equipment, and have flexible scheduling. Check to see if we service your area. Email customersupport@happymaids.com with any questions

Business highlights

40 years of trusted experience

Services we offer

We offer both residential and commercial cleaning services. The types of services we offer include maintenance service (scheduled weekly, bi-weekly and monthly), as-needed cleanings, deep cleanings, move-in/out cleanings, post-construction/ post-remodeling cleaning, and event clean-up. You can add tasks to any service such as the interior fridge or oven cleaning, a load of laundry, dishwashing, organizing, and window washing.

Services we don't offer

Some services we do not offer include: moving appliances or furniture, cleaning up after pets, washing walls and ceilings, inside fireplaces, inside china cabinets, anything outside.

Amenities

Free Estimates
Yes
Senior Discount

20%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.443 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
14%
3
9%
2
7%
1
2%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.4
responsiveness
4.5
punctuality
4.7
Showing 1-25 of 43 reviews

Linda B.
05/2017
5.0
house cleaning
  + -1 more
I've had Happy Maids as my cleaning service for a couple of years. They are wonderful! Very thorough and nice ladies. They even called me when my dog was at the kennel and they were worried that he escaped and wanted me to know he wasn't anywhere in the house! Very professional team.
Description of Work: Cleaned my 4-5 bedroom, 2.5 bath house on a regular basis that also houses a Shetland Sheepdog with shedding hair and 1 messy son. They clean on a monthly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Andrew G.
07/2015
5.0
house cleaning
  + -1 more
They did great work. One of them spoke English, the other only Polish. The one that didn't speak English seemed to yell a lot. They stayed until their work was done which was much appreciated. We got the 1 hour deal through AL and they worked 1.5 hours.
Description of Work: They cleaned kitchen and bathrooms in about 1.5 hours and worked very hard, scrubbing on hands and knees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Thomas J K.
07/2015
3.0
house cleaning
  + -1 more
Two women showed up and they were here for about an hour and 15 minutes. They did a fine job though.
Description of Work: I purchased a deal for $99 for Three Hours of Housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$99

Michelle S.
03/2015
5.0
house cleaning
  + -1 more
I use them once a week. I have been using them for about a year and a half. They are good, easy and reliable. They are always on time. They are very price competitive and do the job they are supposed to do.
Description of Work: I use Happy Maids for a routine cleaning- weekly cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Myron P.
02/2015
4.0
house cleaning
  + -1 more
They did an ok job. There was still some dust left behind.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$249

Tony P.
01/2015
3.0
house cleaning
  + -1 more
Clean out of inlaw sweet was OK - large spider webs in closet left Hardwood floors were streaky and i had to re-do the floors House cleaning -deep cleaning - was not satisfied - blinds lightly dusted still spider webs and dusty, refrigerator not cleaned out, floors same as the other streaky and i had to re-do. things left out and not put into place. For a deep cleansing i expected sofas to be pulled out and cleaned under. I called and spoke to the owner and she was very responsive - she did give me a discount but honestly even after the discount i still feel like i overpaid for bad work. i had used them before and they did an awesome job that is why i used them again. This time i was not happy at all. i think they were rushed due to the Christmas holiday. they did say they had 6 other jobs that day. But that should not be a reason for me to get bad service.
Description of Work: clean out of inlaw suite Clean house - deep cleaning for holidays

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$345

Tai Y K.
01/2015
4.0
house cleaning
  + -1 more
they would not clean with the deal I had. I just said it was empty, but they assumed it was move in or move out service, which they said was a separate service. told them it wasn't any different than someone living there, but because it was empty, they wouldn't perform the service.
Description of Work: estimate for cleaning a 3 bedroom house

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0

$200

Renee A.
10/2014
5.0
house cleaning
  + -1 more
Very prompt response for scheduling. House was in desperate need of deep cleaning. Team of 2 did a great job!
Description of Work: Deep cleaning of house (4 bd, 2.1 ba, 2700 sq ft)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Vijay T.
09/2014
5.0
house cleaning
  + -1 more
They sent three ladies who did a great job with the deep cleaning as we had just moved into a new home. They cleaned all three bathrooms and left them spotless. They vacuumed and cleaned all the floors and dusted the entire space. Great job and I would use them in the future.
Description of Work: Clean over 3,00 SF and three bathrooms as part of a deal I purchased on Angie's List

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sheree V.
07/2014
5.0
house cleaning
  + -1 more
Three ladies did the cleaning in about 2 hours. They did a good job,
Description of Work: Cleaned foyer, 3.5 baths,4 bedrooms, living room, dining room kitchen, family room and office.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Brenda E C.
06/2014
4.0
house cleaning
  + -1 more
I think that they did a nice job. They cleaned inside each and every cabinet and drawer in the kitchen. The bathrooms were nicely done. The floors were mopped well and the windows washed. The only thing missing was cleaning in the laundry room. The washer and dryer were not cleaned inside or out and that service was listed on the move in cleaning package. Other than that, we are very pleased.
Description of Work: Scheduling was easy. I filled out a request for estimate and Maggie reached out promptly. I paid for a move-in cleaning. I was quoted 2 ladies for 3 hrs at a rate of $318 including supplies. Maggie took my credit card for a hold, but ended up charging the job when I wanted to pay cash instead. Anyway, I had 3 ladies arrive an hour early and they worked for 2 hrs. I was pleased that they had all of the necessary supplies. One worked in the kitchen and the other 2 worked in the bedrooms and bathrooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$318

Andrea J.
06/2014
5.0
house cleaning
  + -1 more
It went very well. Happy Maids provided great service and even better results. I will definitely hire them again. Two thumbs up!
Description of Work: Clean my condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$292

Carol C.
05/2014
5.0
house cleaning
  + -1 more
All rooms were dusted and floors were swept and washed. They moved the furniture to do the floors and base boards. Ceiling fans were dusted and lights were cleaned. I have black appliances in my kitchen and they were shiny and fingerprint free! Bathrooms were spotless and mirrors were clean and streak free. I was very happy with "team 06" and would have them back to clean my house.
Description of Work: Whole house cleaning. Three ladies arrived (an hour earlier than scheduled..glad I was home.) and asked if I had any specific directions and then went right to work. They were here about 1 1/2 hrs and my home was clean and smelled great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Patti S.
05/2014
5.0
house cleaning
  + -1 more
Cleaning crew did a great job. 3 cleaners were on site, and they were done within 3 hours. Great job. House smelled sparkling clean.
Description of Work: Cleaned house. Dusted, washed floors and cleaned ceiling fans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Happy Maids Inc
Hello [member name removed], Thank you very much for a very nice review! We greatly appreciate your kind words.

Tom S.
04/2014
2.0
house cleaning
  + -1 more
We tolerated these things, and largely left them unreported because we wanted to be patient and understanding. All services will have a bad day now and then. Then, recently, despite our long-standing arrangement for a regular monthly cleaning date (4th Wed. of the month, PM), we ran into rescheduling difficulties for our Feb. and Mar. cleanings. To be accommodating, we agreed reluctantly to a reschedule of our Feb. cleaning at the request of someone who was in charge of the office while the supervisor was on vacation. In March, the supervisor (Maggie) called us and announced a changed date for our Mar. cleaning, without giving us the courtesy of asking if this would work for us. When I said repeatedly that it would not work for us, the supervisor indicated that she would nonetheless need to change the date. As long-term customers, we were irked, because we felt that other newer customers could have been rescheduled. THEN the cleaning crew appeared on our regularly scheduled Wednesday. Maggie did not have the courtesy to notify us that they would be arriving as originally scheduled.. Do I have to say that we were not ready for the crew to show up? Having had enough with poor service and an argumentative, dictatorial and unprofessional office manager, we canceled our service about a week and a half ago. We called twice after cancellation to request that our keys be returned. Each time, Joanna (subbing for the supervisor/office manager, Maggie), indicated that someone would drop off the keys, but could not tell us when that would occur. Today we called the office and indicated that we would be dropping by to pick up the keys. Maggie, the supervisor/office manager was in the office minding the phones. She insisted that our keys had been dropped off in our mailbox by "Margaret" last Friday. I said we did not have the keys and asked if there might have been a mistake on the drop-off. Maggie indicated she would check with Margaret. Maggie called us back and said once again that the keys had been dropped off. WE STILL HAVE NO KEYS, after checking carefully all of the possible places the keys could have been dropped off. Our theory is that a mistake was made in the drop off, or that (despite what we were told) the keys were simply thrown away. I am greatful that we had the house re-keyed immediately after cancellation. I am also delighted not to have to continue dealing with the supervisor/office manager of this service.
Description of Work: Happy Maids provided us with a regularly scheduled monthly cleaning service for many years. Until the last several years, we had been very happy with them. This review deals with the quality and nature of services provided in the last several years, which have finally caused us to drop the service. Prices have been escalating, while the quality of the service, in our opinion, has declined in recent years. Quality changes have been evident in things like: ceiling and wall cobwebs regularly left in place; regular dust on floor moldings and under furniture doilies; toilets not being cleaned (but toilet bowl cleaner being left in toilet bowls, resulting in rings etched into the porcelain); damage to the paint on a range hood when oven cleaner was used on the paint (with only partial, reluctant reimbursement for replacement of the hood, which could not be repainted); drip marks and water rings on wooden floors from buckets, etc.; We lay these ongoing happenings to inadequate training and supervision of the cleaning crew in recent years. Also, the crew(s) need better equipment. Hand vacuums do not suffice for satisfactory vacuuming, especially for tight spots, corners and stair treads. In our experience, they also lead to chipped paint on floor moldings. Further, we believe that the cleaning crew(s) are regularly over-scheduled, which has led to hasty performance on many occasions. Evidence of this: instances of lights left on, back screen door left open on more than one occasion; items on counter tops not replaced as found; kitchen floor mopped with dirty water, or dirt left on floor which was mopped only around a runner rug, rather than under it; waxing done over dirt., etc.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$112

KRISTINE G.
04/2014
5.0
house cleaning
  + -1 more
It went great. As soon as I purchased the deal from Angie's List they called to schedule an appointment to come to our home to clean. They showed up on time and we actually left so they could clean and we would not be in the way. I returned home to a clean home and was very happy with their work. I'd definitely recommend them and use them in the future. Thanks.
Description of Work: Deep, thorough cleaning of my home. (3 bedrooms, 2 1/2 bathrooms)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Happy Maids Inc
Hello [Member Name], Thank you very much for the lovely review! I'm happy that you were satisfied with the cleaning our lady's did in your home. I hope to hear from you soon. Thank you Maggie

Reginald A.
04/2014
5.0
house cleaning
  + -1 more
The team that performed the deep house cleaning were excellent! When the team arrived, they asked what needed to be done and where there any specific areas of focus that we wanted them to address. My wife an I gave the team lead a walk through the house and then had t leave for work.. When we returned that night, we were truly amazed. The work was done beyond our expectations. They did an excellent job. We would have them again and would recommend Happy Maids to our friends.
Description of Work: Whole hose deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Happy Maids Inc
Hello [removed member's name], I'm glad to hear the girls did an excellent job cleaning your home. We look forward to speaking with you soon to get you scheduled for another house cleaning service. Thank you Maggie

sharon H.
04/2014
5.0
house cleaning
  + -1 more
They arrived on time and cleaned the entire time.
Description of Work: Cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Happy Maids Inc
Hello (member name), Thank you for your review, we greatly appreciate your feedback. Maggie

Michael D.
03/2014
5.0
house cleaning
  + -1 more
Awesome - they did terrific work. The team showed up on time, did a walk through so that I could point out areas of attention, they explained what they would do, and they got to work. Bathrooms are sparkling clean, floors shiny and spotless, dust gone, nothing left untouched. I highly recommend Happy Maids.
Description of Work: Full house deep clean - floors, baseboards, kitchen, bathroom, furniture - everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Happy Maids Inc
Hello [member name removed], I'm happy to hear that our team went above and beyond in leaning your home. We look forward to hearing from you in the near future. Thank you for the Great review. Maggie

Ann W.
03/2014
5.0
house cleaning
  + -1 more
Working with Maggie and the ladies at Happy Maids has been wonderful. I and my girls are not that tidy and yet the house always looks amazing when they leave. If I leave out clean bedlinen they change the beds. All floors are hand washed. They are flexible in changing the rooms that need to be cleaned as long as they can complete the work in the allotted time window. I have recommended this service to friends in the past and would continue to do so.
Description of Work: I get a regular every three week cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Happy Maids Inc
Hello [removed member name], Thank you for the Wonderful review. I'm happy to hear that you are satisfied with our lady's work. I hope to continue to service your home for years to come. Once again Thank you very much [removed member name]. Maggie Pudlow

Amelia K.
03/2014
5.0
house cleaning
  + -1 more
The three ladies arrived on time and immediately started the job. There were rooms that didn't need any cleaning and I made sure they knew that. They came with all supplies and in less than 2 hours, had completed 4 man hours of cleaning. Everything that I asked to be done was done ! And perfect !!!!
Description of Work: The three ladies arrived on time and immediately started the job. There were rooms that didn't need any cleaning and I made sure they knew that. They came with all supplies and in less than 2 hours, had completed 4 man hours of cleaning. Everything that I asked to be done was done ! And perfect !!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Response from Happy Maids Inc
Hello [member name removed], Thank you very much for the wonderful review. I look forward to hearing from you soon. Thank you Maggie Pudlow

Katherine G.
03/2014
4.0
house cleaning
  + -1 more
My initial inspection which was cursory seemed to show a pretty good job. Later as I had more time and inspected closer I found some issues, my fault totally and I should have looked closer and pointed the issues out before I told them it was okay. Window sills were cleaned well, admittedly they were nasty and needed it. Oven was cleaned out well, it wasn't in bad shape to start but needed cleaning. The fridge appeared to be cleaned but after lifting out the freezer shelf I found it had not been removed and cleaned underneath, it was full of dust ice chips and other accumulation after 4 years of use. The floor plan in the shower was wiped down but not scrubbed, I used some soft scrub and when I finished it was several shades noticeably cleaner, same for the bath tub. Also the same goes for the tile walls and glass door. The porcelain tile in one bathroom and the kitchen/dining room was mopped not scrubbed. I had requested they be scrubbed. Upon doing something as simple as lifting out the floor vent there was a ring nasty on the tile that I cleaned myself. I had left a roll of paper towels on the kitchen counter, upon moving it I found dust and stuff behind it. The roll was never moved when the counters were cleaned. Its just little stuff, if you spend 4 hours with 2 people cleaning a 1100 sq ft 3 bed 2 bath house which is empty I would expect a little better job. I will say they were polite and friendly and the price was fair for the size of the job but not so much for what was done.
Description of Work: Cleaned an empty house for new occupants to move in.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from Happy Maids Inc
Hello Mr. [member name removed], I'm not sure how to respond to this review, the Angie's List deal that you had purchased wasn't used with our company. It was refunded and we have not cleaned any home for you. Therefore I have no idea why this is a review that was left for our company. Can you please double check who has serviced your home? Thank you Maggie Pudlow

Leah H.
03/2014
4.0
house cleaning
  + -1 more
great happy with service
Description of Work: clean house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$249

Response from Happy Maids Inc
Hello [removed member name], Thank you for the nice review, I'm glad you have scheduled another service with our company. I look forward to having you with us for years to come. Thank you Maggie Pudlow

Daniel M.
02/2014
5.0
house cleaning
  + -1 more
Maggie and her team have been great. They have now been to my house twice and have done a great job. They do a thorough cleaning and take out the trash when they leave. Nothing better than coming home to a clean house after a hard day of work. Maggie has always been friendly and helpful.
Description of Work: Bi weekly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

Response from Happy Maids Inc
Hello [removed member name], I'm happy to hear the girls have done a great job cleaning your home. We look forward to having you as a customer for years to come. Thank you for the Great review!!!

GAIL T.
01/2014
5.0
house cleaning
  + -1 more
The cleaning service was provided by 2 women who arrived on time with all of the cleaning supplies. They changed out of their street shoes for crocs and did a walk thru of the unit with me. I left the building and returned 3 1/2 hours later as they were finishing up. I inspected all rooms, closets, cabinets and appliances, and all had been cleaned to my satisfaction. As they were gathering up their supplies, they damped mopped the floor until out the door! I was impressed by their professionalism and the quality of the cleaning.
Description of Work: Post construction/pre move in condo cleaning. Plaster dust was everywhere.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Happy Maids Inc
[removed member name] Thank you for a wonderful review. I'm happy the home was cleaned to your satisfaction. We look forward to hearing from you soon. Thank you Maggie Pudlow
    • 1(current)
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Contact information

24303 Flint Creek Dr, Barrington, IL 60010

https://www.happymaids.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Happy Maids Inc is currently rated 4.4 overall out of 5.

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Happy Maids Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Happy Maids Inc offers free project estimates.
Yes, Happy Maids Inc offers eco-friendly accreditations.
Yes, Happy Maids Inc offers a 20% senior discount.
No, Happy Maids Inc does not offer emergency services.
No, Happy Maids Inc does not offer warranties.
Happy Maids Inc offers the following services: We offer both residential and commercial cleaning services. The types of services we offer include maintenance service (scheduled weekly, bi-weekly and monthly), as-needed cleanings, deep cleanings, move-in/out cleanings, post-construction/ post-remodeling cleaning, and event clean-up. You can add tasks to any service such as the interior fridge or oven cleaning, a load of laundry, dishwashing, organizing, and window washing.
Some services we do not offer include: moving appliances or furniture, cleaning up after pets, washing walls and ceilings, inside fireplaces, inside china cabinets, anything outside.

Contact information

24303 Flint Creek Dr, Barrington, IL 60010

https://www.happymaids.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM