Handy Men & Mrs Helper Kitchen & Bath

Overall, the first guy was great he was a great handyman he did everything we asked and have us some ideas. He was outstanding and gave great customer service.

The contact person is extremely responsive and accommodating. The painters are wonderful. They clean up their messes and don't leave any paint splotches behind.

They were excellent. The painter was punctual, he followed up with a phone call, his work was excellent, he paid attention to details, and he was obviously an expert in his field.

You get what you pay for and while I feel that the price/hour was a little high, the job done was worth every cent of it. Tested everything, etc. I am very pleased with the job!!

Only one individual was sent and it was clearly a two person job. The individual took about twelve hours to accomplish a six to eight hour job, and he seemed to have no regard for safety. He did do well with the lights but he did take some risks that he should not have taken.

Project went very well with the subcontractor and now I am using him for further work.

Everything went fine. I wasn't really expecting a subcontractor, based on reviews that I read, however I was put in touch with Mike, who handled everything very well. I think the Handyman has a good relationship with Mike, and for good reason. They installed everything in about a week, and did a great job.

Excellent work! Mrs. Helper even called me about a week later to follow up. A's across the board!

I love this company. They are thorough, helpful, have a can-do attitude. We've worked with Scott, who is very meticulous in his work and very honest. He's a good craftsman and conscientious, careful, and in general a good guy.

The peeling of the stain has occurred after about a year. Debris also sticks to the deck which causes me to have to scrub the deck to clean it. Usually I just have to clean it off with water. They did come out to inspect the problem a couple of days after my call. The company did come back out and re-sanded the deck completely which took 2 days and re-stained it to my complete satisfaction. They did not charge me for this and followed through with exactly what they said they would do. They stood behind their work and I would definitely use them again.

Faith was fantastic with scheduling! I was in desperate need of quick service and she came through for me by scheduling the handyman to arrive at my home in less than 48 hours! Also, to make sure she, and the handyman that would be coming to my home, both understood the work I wanted to have completed and the colors of grout, stain, etc., she set up a call for all 3 of us to talk so everything was clear. The evening before the handyman arrived, he called to confirm and also to confirm my location. He was punctual, polite and courteous. The work was all completed in the day and was done very well;l he even cleaned up any mess that was made during the day. Also, the coupon for a first time appointment made the price even better! Overall, this was a fabulous experience and I would not hesitate to call Faith again whenever I need help in my home.

After having a PVC drain pipe repaired from an installation of a towel rack by previous owners (owners screwed the towel rack into the PVC pipe), I called and left a message with Handy Men and Mrs Helper. I received a call back the next day from Faith. I explained the situation and the time constraint that I was under to have the job completed. To my surprise, Faith told me she could send out a handyman (Rayne) the next day at 8:00am. Rayne called at 8:00am to inform me he was running late. He arrived at 9:00am and immediately went to work. Throughout the work he did keep me informed as to how things were looking. Rayne finished the work approximately at 3:00 pm. The drywall patching matched perfectly with the surrounding areas. The paint matched perfectly which I provided. The final test was my wife arriving home and inspecting the work, with which she was very pleased. A few days later I received a call back from Faith asking if I was pleased with the work they provided. I thought, Wow! here's a company that sounds like they really care about their customers. That's what I call customer service! I will definitely use their services again. Thank You Faith

There aren't too many people you would leave alone in your house to fix a gas leak. Scott is the only one I can think of. While at my house on another job, I asked Scott to figure out why my heatilator was unusable. So much time had passed since I used it, that I couldn't remember why I had shut it off. Scott identified a leak in the gas regulator valve and said he could fix it if he could find the part (the heatilator is 32 years old). I added it to my never-ending list of things that needed to be done and within a week Scott had called to tell me that he had located the part, but because the part cost $300, he wanted to be sure I still wanted to make the repair before purchasing it. I gave him the go-ahead and within a week we had scheduled time for the valve to be replaced. Then someone scheduled a meeting I had to attend--so I left Scott and the new valve, along with the 32 year old instructions for the original installation of the heatilator. A few hours later I returned home as Scott was finishing up. As is so often the case in jobs at my home (which was constructed in 1975 by high school students) the job was full of surprises and when Scott was finished I had a correctly installed and working heatilator, which was more than I got when I moved in 11 years ago.

When I called Faith Southard and said "I want to turn my storage room into a room for fabric storage," she put me on the phone with Rod. I told Rod I wanted to cover the walls with cedar, and that I would need specialized, built-in shelving. At that point, I wasn't sure what else would be involved. As is often the case, my changes caused the job to become much lengthier than the three to four days originally scheduled--but I ended up with exactly what I wanted. When Scott arrived on the first day, I told him the basic shelving structure I was thinking of, and the size of the bins I would need. He worked out all the design details to make sure the shelving would bear the weight of fabric without bowing; to protect the fabric from leaching of the plywood; etc. He suggested the cover for the sink in the room, so I could use it as a counter--and then built the cover so that it actually locks into place, instead of sliding off the sink. We picked the floor and light fixture together--and between the two of us I think we hit several home improvement store to come up with the 86 sheets of Plexiglas needed for the bin dividers. To keep the Plexiglas cuts smooth, I convinced Scott to try using a quilting tool--the rotary cutter--which worked out great. I felt that the entire project was a joint effort and that Scott cared just as much as I did about getting it right. When you are spending almost $10,000 to protect a fabric collection worth several times that much, it's hard to find a handyman who will take you seriously. Throughout the project, Scott did his best to protect the rest of my garage from dust (because it was mid-winter, all of the cutting had to be done in the garage). The project took about nine days spread over a three week period--and I ended up with exactly what I had imagined but been unable to explain or draw. If I had been able to create plans for the project ahead of time, it would have been quicker to build--instead, I had Scott implementing (and often improving) my evolving design ideas. The friends who don't think I'm crazy are AMAZED by the conversion of this storage space into a fabric mecca.

As usual, I met Scott (and Doug for the first two days) with LOTS of ideas in my head and nothing on paper. Designing the stairs was especially challenging because of the space constraints--if the stairs extended too far into the garage they would intrude on my parking space--if the landing was rectangular, the door to the house wouldn't open--and I wanted at least 20 cubic feet of closed storage, on two levels, under the stairs. On days 1 and 2, the post holes were dug, three items were sunk in concrete, a solar safety light was installed under the eaves on one side of the house (which Scott later ran around the house in the dark in the pouring rain to test)--and we did a lot of talking through what I wanted. Then the shopping started. Despite several design modifications along the way, there were very few items left-over. One big decision was whether to build the stair unit off-site to save me travel charges. Scott and I decided there were too many constraints that might be neglected off-site, so the unit was built in my garage--although every night my garage was cleaned so I could park the car inside it. The staircase took several days to construct, but it's exactly what I wanted--and I'm looking forward to painting it myself. The remaining work got done over the course of three more days, including a day spent mostly in my attic working with the skylight installers. The plexiglass barrier on the patio door was another design challenge--and one that Scott and I solved together. For the first time in years I can sit with the patio door open for ventilation without worrying about whether a dog on the inside sees a squirrel on the outside, or whether the cats are poking at the bottom of the screen to taunt the dogs when they are outside. My doorbell works. My cornices are built and hanging, waiting for me to be struck by inspiration as to how to finish them. This was another great experience. My only complaint is that as usual, I failed to adequately explain everything that needed to be done and as a result the project was split over several weeks instead of being worked on consecutive days. I take full responsibility for this. Something about having Scott in the house causes me to think of "just one more thing" at least twice a day.

They were very professional. They did a great job. I was very pleased. I received a few other quotes and they had the best price. They are very polite and keep their work area clean. I was very impressed with them. I would use them again if needed.

Fabulous! I started this job by myself. By the time I was kitchen sinkless, I realized I was in over my head. I left a message and heard back from Faith within a hour. She made sure they understood the scope of my project and fit me into their schedule within a week. Jay showed up on time, worked hard, was careful and courteous and cleaned up when he had finished. The work was completed in 3 hours less then was estimated. It was a great experience!

The projects went fantastically well, as we knew they would. By this time, Rannett had already completed three projects in our home and we knew he would do a great job. But, once again, he far exceeded our expectations. The living room/dining room are breath-taking, due to Rannett's creativity, we came up with something that was just perfect. The guest room was exactly what we asked for. We were very pleased! And even thought neither of these were huge jobs in and of themselves, Rod and Faith were happy to have Rannett take them on for us. We appreciated that!

Based on our prior projects with Rod and Faith's company, we had a feeling this one would be great as well. We had always sworn we would move before we did our kitchen (having heard others' horror stories), but based on our prior experiences with Rod & Faith, we took a chance. Our experience was so positive all around. Rod told us it would take 2 months; it took 2 months no more. Rod hooked us up with suppliers for granite and cabinets. As with his team, those suppliers were utmost professionals. They helped us not only with the configuration of the cabinetry but also with the selection of the best granite for us. Again, Jay did an outstanding job. And Rannett showed true genius once more. We said we thought we wanted some texture on the walls...with a contemporary look. He came up with a solution that was so outstanding, we marvel at it every single day. We have been enjoying the kitchen for over a year now and love it every bit as much as we did that first day it was done. While no one likes to be without a kitchen for two months, it was worth every single second. The results are outstanding and we couldn't be happier! In fact (see other reports), after the kitchen, we had Rod and his team complete four other projects with us (2 bathrooms and 2 painting jobs)!!!

Scott came out and wasted no time fixing the door that I had spent many hours trying to fix myself only to actually damage it more. It not only works, but he fixed the damage I had done to the jamb! He removed the satellite bracket and fixed the holes and tucked in the wires. He also scraped the expanding foam left by the installers. It looks great! He got on the roof and put steel mesh over the opening to the dryer vent. (See before and after pictures). Scott was unable to seal the patio door and window. The window looks like an afterthought by the original builder and the patio door is warped and no amount of sealant will make the slightest bit of difference. Both need to be replaced. The leak in the roof was inspected by a roofing specialist subcontracted by HANDYMEN & MRS HELPER. We are waiting on the estimate for that job. Scott also looked at the drywall by our master shower that had bubbling paint and alerted us to the fact that mold and water have infiltrated the tiles near the shower pan and was seeping into the drywall (again - the genius builders used drywall instead of cement board). He recommended that the problem get fixed ASAP and to stop using that shower to prevent more damage. Finally - HANDYMEN & MRS HELPER/PAINTING has a 4 hour minimum, but Scott was only there 3 hours and only charged us for those 3 hours. Honest, professional and very helpful. We need an estimate on the shower work and HANDYMEN & MRS HELPER/PAINTING will be our first call for an estimate. We will definitely use them again.

The project went great and I would use them again. The team showed up on time for both days of work. Originally, I had just planned to have the drywall project completed, but because the drywall was going to take two days, I asked if they could make me a good deal on paining the additional rooms, since they had to be there anyway. They made me what I felt was a very fair deal, so we had them complete both the drywall and the paining projects during the two days. The two team members that painted were efficient and neat. They were quite too, which was nice because of sleeping kids here. The projects both look great and they cleaned up after the projects.

They came out and found the trouble to be a blown circuit breaker. They replaced the fried breaker. While we were doing the troubleshooting we discovered that the original contractor had not put GFI outlets in the kitchen. (How it passed the building inspection I dont know). As they were there on a 4 hour minimum I had them replace the outlets in the kitchen as well. They were fast, courteous and did whatever we needed. I would definitely hire them again.

Rein arrived on time each day. Rein did a great job with both the drywall and painting. What impressed us most was that he cleaned up any mess that was made at the end of each day. We will definitely consider Handy Men & Mrs. Helper for when we paint the inside of our home.

Rod, Faith, and the entire crew were very punctual and did what they promised within a fairly tight timeframe. They listened to our remodeling ideas and offered efficient, workable solutions to our desired improvements. We are happy with the way the work turned out and appreciate the diligence with which they pursued finishing the job to our complete satisfaction.

Excellent. We had them do some tile and lighting work in our daughter's bathroom, as well as installing new kitchen lighting before we had Handy Men and Mrs. Helper do a total remodel on our master bathroom. We were extremely impressed by their communications and collaboration throughout our entire project. They were very conscientious. They brought ideas to our attention and discussed alternatives, even after the initial design was decided upon. They were also very trustworthy, on time and within budget. They were easy to work with, very friendly (and fun) and they also made sure that the demolition materials were removed and they cleaned up, as well as preparing the work area to minimize any damage to our home. In our daughter's bathroom, they tore down the old tile, installed new tile and lighting for that bathroom. We would definitely use Handy Men and Mrs. Helper again for any of our home projects. They do a quality, first class job.