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Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
Steven W.
09/2015
water softeners
 + -1 moreThe initial install went fine as far as we were concerned. There were no leaks. Over the course of the past 2 years though, the unit has only run a cleaning cycle 3 times on its own. According to the dealer and every technician that has come out, according to our water usage, it should run a clean cycle approximately every 3-4 months. Unfortunately, every time we contact the company to report an issue, their customer service gets worse. The last time I spoke with them, they quickly confirmed the date they were sending a technician out and ended the call before I could ask any questions. After trying to call them Monday-Friday, every day of the week and only getting their voicemails (I left one each day), which they never returned, I gave up on calling them. I am now looking into contacting either their distributor or contacting Lisa Madigan, the IL State Attorney to get a refund on the defective unit.
Description of Work: My wife and I sent in a sample of our kitchen tap water through the free test offered at Home Depot. One of Aqua Soft's dealers contacted us and came out to the house and after supposedly proving to us we had hard water and that they could soften it, they convinced us to purchase one of their RO water softeners. The unit has never worked on it's own, but it sure works when their techs perform manual tests on it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$6,500
teresa W.
08/2015
water softeners
 + -1 moreunknown
Description of Work: Flexible scheduling and very affordable. They came at 8pm to install a water softner for me.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Contact information
unknown, Barrington, IL 60010
http://www.aquasoftwaterconditioning.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening
FAQ
Aqua Soft Water Conditioning Co is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Aqua Soft Water Conditioning Co accepts the following forms of payment: Discover,MasterCard,Visa
No, Aqua Soft Water Conditioning Co does not offer free project estimates.
No, Aqua Soft Water Conditioning Co does not offer eco-friendly accreditations.
No, Aqua Soft Water Conditioning Co does not offer a senior discount.
No, Aqua Soft Water Conditioning Co does not offer emergency services.
No, Aqua Soft Water Conditioning Co does not offer warranties.
Aqua Soft Water Conditioning Co offers the following services: water, iron removal, bacteria removal, odor removal
Contact information
unknown, Barrington, IL 60010
http://www.aquasoftwaterconditioning.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed