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Aqua Soft Water Conditioning Co

Water Filtration and Softening

About us

Aqua Soft is a company dedicated to providing water softening and filtration products and services of the highest quality to all of Northwest Suburbs, Lake County and McHenry County, IL, and surrounding areas.

Services we offer

water, iron removal, bacteria removal, odor removal


Accepted payment methods

Discover
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
Showing 1-2 of 2 reviews

Steven W.
09/2015
1.0
water softeners
  + -1 more
The initial install went fine as far as we were concerned. There were no leaks. Over the course of the past 2 years though, the unit has only run a cleaning cycle 3 times on its own. According to the dealer and every technician that has come out, according to our water usage, it should run a clean cycle approximately every 3-4 months. Unfortunately, every time we contact the company to report an issue, their customer service gets worse. The last time I spoke with them, they quickly confirmed the date they were sending a technician out and ended the call before I could ask any questions. After trying to call them Monday-Friday, every day of the week and only getting their voicemails (I left one each day), which they never returned, I gave up on calling them. I am now looking into contacting either their distributor or contacting Lisa Madigan, the IL State Attorney to get a refund on the defective unit.
Description of Work: My wife and I sent in a sample of our kitchen tap water through the free test offered at Home Depot. One of Aqua Soft's dealers contacted us and came out to the house and after supposedly proving to us we had hard water and that they could soften it, they convinced us to purchase one of their RO water softeners. The unit has never worked on it's own, but it sure works when their techs perform manual tests on it.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$6,500

teresa W.
08/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Flexible scheduling and very affordable. They came at 8pm to install a water softner for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    unknown, Barrington, IL 60010

    http://www.aquasoftwaterconditioning.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening

    FAQ

    Aqua Soft Water Conditioning Co is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Aqua Soft Water Conditioning Co accepts the following forms of payment: Discover,MasterCard,Visa
    No, Aqua Soft Water Conditioning Co does not offer free project estimates.
    No, Aqua Soft Water Conditioning Co does not offer eco-friendly accreditations.
    No, Aqua Soft Water Conditioning Co does not offer a senior discount.
    No, Aqua Soft Water Conditioning Co does not offer emergency services.
    No, Aqua Soft Water Conditioning Co does not offer warranties.
    Aqua Soft Water Conditioning Co offers the following services: water, iron removal, bacteria removal, odor removal

    Contact information

    unknown, Barrington, IL 60010

    http://www.aquasoftwaterconditioning.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed