About us
Services we offer
Reviews
4.72 Reviews
Showing 1-2 of 2 reviews
Lawrence B.
01/2013
computer repair
+ -1 moreMy MacBook Pro was acting up repeatedly over several days. I brought it in and the technician did a thorough evaluation and found the problem was in the 8GB RAM chips I had installed from a third party. He put back the RAM chips that came standard with the computer and reinstalled system 10.8. The problem was fixed. No more crashes. Was treated very well, the whole process took 45 minutes. Quality of Genius support is very good.
Description of Work: Warranty repair
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Darwin C.
06/2011
computer repair, computer sales, phone repair, phone sales
+ 2 moreMy experience wasn't good at all. I already knew how to set up the computer and felt dumbed down when they were telling me what to do. I understand it's their job to do that but by my telling them I already had a Mac Pro, an iPhone 4 and a .Mac account it felt like it wasn't enough for them to know we were all about Apple. I'm going to be going to another store next time.
Description of Work: Me and my wife wanted to buy a 27' iMac. When me and my wife got there we first looked at the 27' iMac so we can see how well it worked. After looking at it we waited around for a while. It took about 30 to 35 minutes for us to get helped. My wife got frustrated and asked one of the workers if they can help us. A lot of the workers were just walking by us and helping people that weren't going to even buy anything. Sometimes I think they have a preference on who they want to help. We were upset because theirs people that just come in and just play with the computers and phones. Me and my wife are actually buying a big and expensive purchase. I'm originally from California and I never had this much trouble in the Los Angeles area. If anything I got good answers and service when the iPhone 4 came out. I love going to the Santa Monica location. They always have iPhone's and computers in stock. The sad thing is my family is Apple everything. Next time, I'll go to another Apple store that's a little bigger and with better service.
| Rating Category | Rating out of 5 |
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$1,900
Contact information
20530 N Rand Rd Ste 230, Barrington, IL 60010
www.apple.comService hours
Sunday:
11:00 AM - 6:00 PMMonday:
10:00 AM - 9:00 PMTuesday:
10:00 AM - 9:00 PMWednesday:
10:00 AM - 9:00 PMThursday:
10:00 AM - 9:00 PMFriday:
10:00 AM - 9:00 PMSaturday:
10:00 AM - 9:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Phone Sales,
Phone Repair,
Computer Sales
FAQ
Apple Inc is currently rated 4.7 overall out of 5.
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
No, Apple Inc does not offer free project estimates.
No, Apple Inc does not offer eco-friendly accreditations.
No, Apple Inc does not offer a senior discount.
No, Apple Inc does not offer emergency services.
No, Apple Inc does not offer warranties.
Apple Inc offers the following services: Computer and phone sales & repairing.
Contact information
20530 N Rand Rd Ste 230, Barrington, IL 60010
www.apple.comService hours
Sunday:
11:00 AM - 6:00 PMMonday:
10:00 AM - 9:00 PMTuesday:
10:00 AM - 9:00 PMWednesday:
10:00 AM - 9:00 PMThursday:
10:00 AM - 9:00 PMFriday:
10:00 AM - 9:00 PMSaturday:
10:00 AM - 9:00 PM