Call and talked to Miguel. He promised to come out the next morning at 8am to open our pool. He was a no show, no call; we were totally blown off. What is shocking to me is that he knew we found him on angie's list AND he didn't even have the courtesy to call and say he wasn't coming. I wasted four hours of my day waiting for a guy who never showed. As a therapist who could have been working and making an income during those hours, maybe I should bill him for MY time that he wasted by not showing - 4 hours time X $200 an hour = $800; that's what it cost me because he chose not to show up.
Description of Work: Nothing - he failed to show up.
Rating Category
Rating out of 5
punctuality
1.0
JOHN L.
05/2012
5.0
pool cleaners, decks
 + 0 more
Miguel performed some badly needed pool renovations in my large in-ground pool. We haggled with him on the price, and the price we eventually got was quite reasonable. He then started work a week later and worked extremely hard and meticulously to create a result that was better than we expected. He added elements to the project that we had not anticipated or expected (eg: silicone crack filling). All in all, a very good result and excellent value for the dollars paid.
Description of Work: replace masonry pool coping with tuckpointingreplace pool heaterpool deck cleaning
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Service Categories
Pool and Spa Service,
Decks and Porches
FAQ
Portillo's Pool Service is currently rated 4.3 overall out of 5.
Portillo's Pool Service accepts the following forms of payment: Check
No, Portillo's Pool Service does not offer free project estimates.
No, Portillo's Pool Service does not offer eco-friendly accreditations.
No, Portillo's Pool Service does not offer a senior discount.
No, Portillo's Pool Service does not offer emergency services.
No, Portillo's Pool Service does not offer warranties.
Portillo's Pool Service offers the following services: Pool repair, equipment installation, and other general pool and spa maintenance